El cliente no dejó un comentario.MARK W.
Customer Reviews for Stone Canyon SD LLC
(Distribuidor de U-Haul del vecindario)
Custer, SD 57730
(US Hwy 16)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - mar.: 9 a. m. - 5 p. m.
- Mié.: 10 a. m. - 5 p. m.
- Jue. - vie.: 9 a. m. - 5 p. m.
- Sáb.: 9 a. m. - 1 p. m.
- Dom.: cerrado
- 9/19/2021 - 4/30/2022: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Keep up the good work!!Michael M.
El cliente no dejó un comentario.nikki S.
El cliente no dejó un comentario.gary W.
El cliente no dejó un comentario.Lauren K.
Have the equipment at the location where the reservation was madeMichael B.
El cliente no dejó un comentario.Russell K.
El cliente no dejó un comentario.MICHAEL L.
Great service. Paul was very helpful and friendly.Robert H.
El cliente no dejó un comentario.Alan M.
Since your question is â€œWhat can we do to improve for the next customer?â€ - the answer is start over.... The location is tough to get into in inclimate or even slightly marginal weather. You have to go into a private residence in order to rent equipment - Very uncomfortable. The proprietor I dealt with was surly, disorganized, struggled physically to perform the work needed to hook up equipment. I had to request that the trailer safety chains be re-done and crossed as is required by law. There was no one in the office as I arrived at their facility at 4:40 ( their hours say they are open until 5) and that required a phone call. They requested I come to the house - then hollered to â€˜ go around' - eventually directing me to the back door to the house. Super awkward to be going into someone's house to conduct this transaction..I'm glad that UHaul has a dealer in Custer, however I would gladly drive to another town to avoid the nightmare. I'm not squeamish, but this felt uncomfortable and unprofessional.Timothy Edward B.
El cliente no dejó un comentario.TROY S.
El cliente no dejó un comentario.Ellen V.
El cliente no dejó un comentario.John P.
El cliente no dejó un comentario.Wayne K.
El cliente no dejó un comentario.IVAN M.
El cliente no dejó un comentario.Susan T.
El cliente no dejó un comentario.Jonathan J.
El cliente no dejó un comentario.Gary S.
Very accommodating.JIM I.
El cliente no dejó un comentario.Darren S.
El cliente no dejó un comentario.Mary G.
Keep up the good work.Michael M.
Paul is always very friendly and helpfulJerome K.
El cliente no dejó un comentario.Richard E.
The location was very good. The gentleman in Custer helped a lot. He opened on his day off to assist us. The only problem we had was the scheduling thru the regional office. I requested a pick up on 20 December ( Sunday). Regional didn't advise Or know that the Custer location was closed that day. I recommend too anyone verify with the actual location the pickup time/dateRick M.
Very easy to drop off and easy people to work withJOHN DOUGLAS B.
El cliente no dejó un comentario.Terri A.
El cliente no dejó un comentario.theodore S.
El cliente no dejó un comentario.Wanda O.
El cliente no dejó un comentario.Alan M.
El cliente no dejó un comentario.Tina B.
Paul is nice, but the place is a mess.Craig G.
El cliente no dejó un comentario.Evangeline J.
Paul is very knowledgeable and friendly.Robert H.
El cliente no dejó un comentario.Gordan W.
None at this time ... it was great thanks ?Jennifer Faye W.
Paul was very pleasant. I would recommend this U Haul location which was in Custard, South Dakota. Thanks for everything Paul!Tamara D.
Convenient location, easy drop off, Friendly owner, area is just run down a little.James F.
El cliente no dejó un comentario.Vincent D.
Nice gentleman, positive experience.Jo W.
El cliente no dejó un comentario.Rex J.
El cliente no dejó un comentario.Jeffrey H.
El cliente no dejó un comentario.LISA B.
Be open early than 8.30 am open on weekends and and find some body who is not hafe dead to run the placeJay W.
Really disappointed that our friends picking up the trailer for us had their card charged instead of ours the one that reserved it. Then the return location couldn't help us get the card charge reversed and out on our card.James B.
El cliente no dejó un comentario.JAVIER L.
The owner of this particular location refused service to my hispanic brother-in-law. He was more than happy to rent the uhaul to me, a white woman. He had no idea that we were the same party. As he was finishing the transaction with me, he asked me if â€œthat guyâ€ was still hanging around. That's when I told him we were family. We felt unsafe and uncomfortable, but he was our only rental option at that point. I would never recommend this place to anyone. This experience made my family and I never want to visit South Dakota again.HETHER L.
El cliente no dejó un comentario.Martha T.
El cliente no dejó un comentario.PEGGY N.
Albert Lea location could learn a lot about customer service from this location. Helpful service orientedjohn P.
El cliente no dejó un comentario.BRICE R.
El cliente no dejó un comentario.Ted D.
El cliente no dejó un comentario.anne B.
El cliente no dejó un comentario.courtny D.
El cliente no dejó un comentario.Michael C.
Great experience!Sam G.
El cliente no dejó un comentario.Kim H.
El cliente no dejó un comentario.David F.
Always great customer service never an issue at all and helpful when renting and droping offJohn P.
El cliente no dejó un comentario.Loren C.
The employee was friendly and knowledgeable. It was easy to get the u-haul and get it back. Gracias.Thomas M.
EVERTING WAS GOOD, LOTS OF TRACKS FOR RENT... VERY NICE HELP... WAS VERY FAST CUSTOMER SERVICES...I WILL BE BACK TO THIS LOCATION FOR MY TRACK RENTALS NEEDS.Amit S.
El cliente no dejó un comentario.paul M.
El cliente no dejó un comentario.William S.
El cliente no dejó un comentario.Ashley Y.
El cliente no dejó un comentario.John H.
Very nice help me hook up and make sure all was well help me with directions to got on my way thank you for your helpthomas H.
Ratcheting mechanisms were extremely difficult to use due to mud and not being lubricated I was in a hurry with most things packed and having to stop and buy WD 40 was not plannedJames Albert H.
El cliente no dejó un comentario.rytis B.
El cliente no dejó un comentario.Juanita R.
Paul is awesome! Highly recommended!STEPHANI O.
El cliente no dejó un comentario.Rod F.
El cliente no dejó un comentario.Jim F.
El cliente no dejó un comentario.Kurt A.
El cliente no dejó un comentario.Steven L.
We pick up the truck, found it needed wiper blades and had a vibration in it. Took it u haul in New Castle, wy. They put blades on it, but didn't fix the vibration. Got the truck to Rapid City, roadside repair came out said truck had bent trim. U haul sent us to Dale's tires were they put on 6 new tires and a trim. Now it is 530 pm, we are catch in a snow storm, and had to get a hotel. WE WERE DOWN FOR 7.5 HRS BECAUSE THE TRUCK WAS NOT MAINTAINED. WE could have way ahead of the storm if the truck was MAINTAINED. It cost us 2 guys at $18. Per hour, plus the $75 for the added hotel stay.Robert G.
El cliente no dejó un comentario.John H.
El cliente no dejó un comentario.MICHELLE K.
El cliente no dejó un comentario.Richard K.
El cliente no dejó un comentario.McKenzie L.
El cliente no dejó un comentario.Bruce M.
Personnel were friendly and helpful. Visually the grounds were not very inviting.Bruce M.
Service was great, friendly and very helpful.Charles J.
El cliente no dejó un comentario.Cheryl R.
Paul is very easy to work with. He is prepared, knowledgeable, professional and down to earth. He has made each of my rental experiences positive.scott H.
El cliente no dejó un comentario.wayne W.
El cliente no dejó un comentario.Catherine L.
El cliente no dejó un comentario.Phillip C.
Owner was extremely helpful and friendlylloyd C.
I was there almost a hour to check out a auto transporter witch was full of mud. As far as U haul is concerned I made reservations for the unit. They can not tell you if you can get one until the day before. Then I had to drive over a 100 miles to get it and pay 3 times as much as I did in the spring for the same unit. For such a large company not very user friendly> I will not be using them in the spring.Kevin K.
El cliente no dejó un comentario.William W.
El cliente no dejó un comentario.Patrick F.
El cliente no dejó un comentario.Aaron B.
El cliente no dejó un comentario.Dave S.
El cliente no dejó un comentario.Kris A.
El cliente no dejó un comentario.Gene F.
El cliente no dejó un comentario.robert S.