Comentarios del cliente para Stinson Fuel

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Stinson Fuel

Grado total:

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Marcel G. en

Grado:

Not well trained had to do most of the sign off myself

Ian M. en

Grado:

Very grumpy gas station owner claimed he was no longer affiliated with U-haul, did not want me to drop off the trailer, did not have requested dolly and blankets, did not know how to hook up trailer, did not know how to navigate u-haul website (I had to help him).

Meredith T. en

Grado:

The truck had items left in from the previous rental, the duration of rent time was not accurate upon arrival and had to be reduced.

Sissi-Ariela H. en

Grado:

El cliente no dejó un comentario.

Jen S. en

Grado:

The man at the counter was confused, he made me redo the steps I had already done on the my online account because he didn't understand that it was an online reservation. He kept helping other people instead of us when we arrived first, and another man who did not appear to work there kept standing loitering around and talking to us and the employee. If I had been aware the location was not a uhaul depot but a gas station with a single uhaul van I would not have had my order here

Elizabeth P. en

Grado:

The van was filthy inside. Everything inside was broken. There was a half full bottle of coke on the door. The windshield was cracked. Someone had smoked in it.

Andrea C. en

Grado:

The service was excellent with very helpful information from the staff. The only down side is the location does not look like an approachable place to rent vehicles.

Eric D. en

Grado:

El cliente no dejó un comentario.

Ashley C. en

Grado:

Our original truck was not at the location we booked it at on Industrial road. The gentleman there was NOT HELPFUL AT ALL and it was extremely frustrating he very casual said it would be there 4 hours later and we should come back and there was nothing he could or would do to help us. However, after about 15 minutes on the phone with UHAUL, the guy that helped me was efficient and the staff at the new location were much better. However, I would probably not use uhaul again because of this experience unless we get a at least partial refund on this order. I do not trust that the truck we order will be at the location at the time we ordered it for which is essentially your whole business . Because of this we were delayed over an hour.

John M. en

Grado:

El cliente no dejó un comentario.

Kristin M. en

Grado:

The man seemed to have no clear idea of what to do, saying that the paper I gave him was not a contract, and would not give me any paperwork to prove that I had, in fact, given him the behicle and the keys to same. I still do not have a receipt, and am worried the contract did not get finalized.

Yvon B. en

Grado:

100% wonderful

stephen P. en

Grado:

Quick and accurate. The total was as expected.

Manas B. en

Grado:

The pickup time was not guaranteed as indicated in the confirmation email/order page. The truck was over an hour late...

Nicole C. en

Grado:

El cliente no dejó un comentario.

Stephanie G. en

Grado:

When I ordered online I opted out of the insurance but the employee made me pay it.

MAHMOUD A. en

Grado:

That was a very good experience to use your services. I appreciate that. Thanks very much

Jerry S. en

Grado:

El cliente no dejó un comentario.

PHILIP B. en

Grado:

El cliente no dejó un comentario.

paula R. en

Grado:

I had to clean all the snow off the mibi cargo van took me 30 mins i ask the person in charge why arent the rentals clean and ready and he replied that is a gas station ???????why do tbey rent uhaul then???

Raja H. en

Grado:

the person in charge didn't want to accept the truck delivery, claiming that he has no space, but the whole parking lot was half empty. I don't know how you make a contract with such service providers. He arrogantly asking me to offload the doilley from the truck while he was putting his hands in his pockets. Communications, customer service is ZERO. An experience from hell with your services. The logistical chain effect triggered by your incompetence caused pain and struggles for me and my family with serious financial, economic, emotional and legal ramificaitons.

Jesse R. en

Grado:

Very rude people. Overall had a terrible experience.

Thomas H. en

Grado:

El cliente no dejó un comentario.