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SEAN J
Customer Reviews for Stewarts Tire & Auto
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer service was awesome no problems or complaints
DOMINIQUE BSatisfied customer!
MARTHA WReally great customer service & was so happy they had what I needed.
KAELA TNo issues, quick service and clean truck
Brad ZWindows were dirty, center console had something spilled in it. The windshield wipers needed replaced, the alignment was bad, and the truck didn't go over 50 without violently shaking until it "warmed up", which was about 15 minutes. The location was difficult to get into, as it was an empty lot next to a service station which was at capacity.
JASON HVery friendly staff and so helpful
LATOYA SSmooth process, easy to check in and upload pictures. No issues
Brian SEasy and fast check-in!
Eric PInform the customer when there is a change in reservation. I went to the previously scheduled location only to find out that my truck wasn't there because you extended the previous customers rental. I only found out when I showed up at the place to pick it up. 20 minutes after I finally got a call from customer service that I could get one at another station several miles away. I was offered an upgrade to a 15' truck and extra miles for free, but this miscommunication is asinine and needs to get better.
Anthony SThe price was significantly high other than that it was great .
Keshana JNot charge an additional $32 4days later. I replaced the fuel used and filled to 3/4 tank.
Louis WScreen customers before writing a contract up and finding they don't have the money to pay for their rental. It caused me to wait an extra 20 minutes to find out the customer before me couldn't rent because of funds not available.
STEPHEN PComplete check-in online, and things go quickly at pick-up.
Mark WGreat customer service. Couldn’t get the app to work correctly on my phone but they took care of it. Thank you!
Marjorie SThis was the most complete and quick pickup I have ever done with uhaul. The customer service was very good and done with a smile. Even when I returned it, it was quick and simple. I would most definitely recommend their services to anyone.
JUANITA PBetter description of truck I.e if it has a ramp .
Sesselie HNo one answered the phone at any point during the rental. There are many locations. The one recommended was 20 minutes from my old and new place so the mileage to pick up and return added a lot onto my charges. But again, no one would answer phone for me to ask to change the location
Kathryn NVery accommodating. Thank you for helping us move during a pandemic. I was impressed.
Tara DNothing ! It was great and Mr. Stewart was very professional! Great service! I will be back here for all my rental from now on!
Joey WInspect the U-Haul before renting them back out our U-Haul was nasty pictures to prove it
Amaka NWe dropped off at Murchison n Waddell St. The guy immediately checked us in, informed us upon checking in to see that all was good. He was outstanding above n beyond the act of attendance for our time....
JOYCE BTruck didn't have a dilly or hand truck inside, and we really needed one
British RGreat customer service, assisted with dropping the trailer, and completing the rental.
Kevin MN/A
keith gI can't think of anything that they are not doing already.
BRENDA JEverything was handled very nicely. The truck was comfortable and drove good.
Just keep providing excellent customer service like you do.
GLORIA Mnothing that I can think of
KENNETH SEverything was good!
MAXINE MThe Stewart's location was nice, the staff was friendly and very helpful. They really made my move an easy one.
SANDRA CI love atmosphere how they welcome you in help you much as they can with everything!
TATIANA SVery courteous!
welton bExplain more details regarding expected charges.
CALVIN TNothing great
Stevie DI would like to thank the owner's son once again! He was a very honest and helpful man. He reserved me a uhaul in no time over the phone, and he explained everything so clearly to me. I am very thankful for this location. It was super convenient, clean, and well organized! (All smiles on this end)
Brittany GI requested the Bragg Blvd. location because I knew that they opened early. The location you changed my pickup point was farther away and I could not pick up the trailer when I wanted to start my trip. Getting the notice the day before was a problem.
Patrick FNothing different. Good quick service was provided.
Russell SNice folks!
STEVEN L