Customer Reviews for Steve Barrons Auto Repair
(U-Haul Neighborhood Dealer)

201 reviews

211 E Patterson St   Tecumseh, MI 49286

(517) 301-2326

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed

Services at this Location:

Contact Us

(517) 301-2326

211 E Patterson St
Tecumseh, MI 49286

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–5 pm
  • Sat: 9 am–12 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Richard Bird 
Rating:
5.0

Staff is helpful and caring. Small town service. Much appreciated.

CINDY SAWYER 
Rating:
4.0

Customer did not leave a comment.

JASON BROERMAN 
Rating:
3.0

Customer did not leave a comment.

Russell Parish 
Rating:
5.0

I enjoy working with the folks at Barrons. They always have the equipment ready and they are always friendly, makes great experience!

Thomas Mccarrell 
Rating:
5.0

No negative comments. Very satisfied.

ed aton 
Rating:
2.0

First U-Haul booked got canceled on me 2 days before. Also had various amounts of trouble picking the truck up

David Farinha 
Rating:
5.0

Employees were so welcoming and informative about the rental.

Joshua Welliver 
Rating:
4.0

Eliminate the possibility of snow! The folks at Barron's were great. It was snowing hard when I picked the trailer up and they happily went out into the weather to help me get the trailer on the hitch and ensure a safe connection. I returned the trailer the night before I expected, and they had it all checked in before I got a chance to call the next morning. Friendly service a great experience.

Thomas McCarrell 
Rating:
5.0

Customer did not leave a comment.

Colin McMillan 
Rating:
5.0

Good service will rent again.

STEVE BARRON 
Rating:
5.0

Great experience and very friendly staff!

Milan Radovich 
Rating:
4.0

Customer did not leave a comment.

Sandra Sell 
Rating:
5.0

Customer did not leave a comment.

Chris Stanifer 
Rating:
5.0

Kelly was awesome at barons

TAWN WILSON 
Rating:
5.0

Very nice and very helpful

Paul Knapp 
Rating:
5.0

It was nice that they were open on Black Friday. The people were very friendly. Will rent from them again

STEVE BARRON 
Rating:
5.0

Nothing needs to be done, it was a great experience with the outlet and their staff.

Mark Beck 
Rating:
4.0

Customer did not leave a comment.

James Anderson 
Rating:
5.0

The staff at the Tecumseh Uhaul location was excellent and extremely helpful. This will be my new rental location. Thank you and great job!

chris brown 
Rating:
5.0

Customer did not leave a comment.

jennie gwilt 
Rating:
5.0

Customer did not leave a comment.

Paul Valenti 
Rating:
4.0

The truck was a very old one, the location was okay, and the staff was great. Very helpful. The issue was the U-haul app was not working correctly for auto check-in. The Repair Shop had the same issues uploading the id photo. After many tries, 30min, it finally worked.

Elias Arnaout 
Rating:
5.0

Customer did not leave a comment.

GARY BARRETT 
Rating:
5.0

Keep up the great work!

Scott Baumea 
Rating:
2.0

No moving blankets. Large puddles in trailer pick up lot. Office has really lousy dirty chairs to sit on. No bathroom visible for customer use.

Robert Cencer 
Rating:
3.0

I was overcharged

DEANNA MILLER 
Rating:
3.0

Customer did not leave a comment.

Richard Bailey 
Rating:
5.0

Customer did not leave a comment.

Jordan Fox 
Rating:
5.0

Customer did not leave a comment.

Joseph Arkison 
Rating:
4.0

I found this place to accommodate my needs and the handling of everything to move a couch from TN went very smoothly. Thank you so very much.

STEPHANIE HARMON 
Rating:
5.0

Customer did not leave a comment.

Bruce Torres 
Rating:
3.0

Customer did not leave a comment.

Christine Smith 
Rating:
4.0

Customer did not leave a comment.

KATHERYN KAYE VAN-THEEL 
Rating:
4.0

The truck it's self you can tell is definitely an older model. But the whole experience was super easy and smooth. Thankyou for making my move in day.

Tyler Probst 
Rating:
5.0

Customer did not leave a comment.

William Kalmeta 
Rating:
5.0

Customer did not leave a comment.

Michael Hoffman 
Rating:
5.0

Customer did not leave a comment.

James Brink 
Rating:
4.0

Customer did not leave a comment.

KATHERYN KAYE VAN-THEEL 
Rating:
5.0

Customer did not leave a comment.

SEAN TRAEGER 
Rating:
5.0

Customer did not leave a comment.

North Cruz 
Rating:
4.0

Friendly staff. Never be afraid to ask questions.

Dollie Stuber 
Rating:
3.0

Customer did not leave a comment.

Bob Frontiera 
Rating:
5.0

They helped me to hook up the trailer and they took it off as well.

ANDREW JACKSON 
Rating:
5.0

Customer did not leave a comment.

Amber Hanson 
Rating:
5.0

I made the reservation under my name, but because I indicated that a relative would be the main driver, this caused the reservation to be under her name instead of mine. At no point in your online booking service does it warn you that this will be the case. It took nearly 3 hours of both her and I calling UHaul customer service repeatedly to get the reservation put in my name to allow me to utilitize the online 24/7 pick up. We both had to call about 3 times. This is not an issue that should have taken hours to resolve. The reservation was attached to my phone number, my email address, AND my credit card, and yet UHaul representatives said that the reservation belonged to her and that I could not edit the reservation. Absolutely ridiculous. THEN on the day I was to return the rental, I called again to ask for the time to be extended because I was worried that I wouldn't be able to return it on time. The person I spoke to said (Nathan was his name) not to worry about it, that he would extend it by a few hours for me. Well, he failed to make any note of this conversation or what he told me on the reservation and he did not inform the location I was returning the truck to of this conversation either. So an hour after my original return time, I get a call and text messages saying I will be fined for not returning the equipment on time. This entire experience was unnecessarily stressful during an already stressful time in my life. I will never be using UHaul again and I will warn everyone I know not to utilize this service either. At no point was I offered any discount for the time I had to spend resolving these issues when a UHaul representative failed to resolve them for me. Multiple times both I and the aforementioned relative were given inaccurate information from UHaul representatives. 0/10 is how I rate this experience overall. The only individual that ended up being even slightly helpful was the representative from the return location who allowed me to pay for an additional day rather than being fined due to your representatives' incompetence and she is not even a UHaul employee.

Sarah Wilkin 
Rating:
1.0

The facility should have the vehicle warmed and cleaned off when they know it’s being rented out and a client coming there at any time. The establishment expected the customer to do all the starting the vehicle and cleaning it off when it’s full of snow and ice on the whole windshield and wiper blades also frozen to the windshield. Will never recommend this location and never do any type of uhaul transaction there ever again. Not helpful and not at all professional. The only positive was it did handle the road exceptionally.

Lynn Ann Winters 
Rating:
1.0

Do your job take inventory every day especially on Monday after being closed on Sunday.

John Timm 
Rating:
4.0

Everything was fine, the people that work there were friendly and helpful and understanding when we were a bit late returning the truck. I would highly recommend.

Donna Bishop 
Rating:
1.0

The truck I got had mud on the floorboards. The ride was the roughest and noisest it sounded like it was falling apart,you couldn't hear anything that anyone saying, the brakes had to be pumped for pressure.I had my grandson and his friend with me and I was concerned that we may not make it back. This was the worst truck I ever got from U Haul. A very dissatisfied customer

Daniel Tirb 
Rating:
3.0

With the 26' truck I rented, I didn't have a great place to park it when I dropped it off. The brakes were grinding when I stepped on them, even lightly.

Brandon Baldwin 
Rating:
5.0

Customer did not leave a comment.

Tracey Early 
Rating:
4.0

the entire day worked just as planned. I picked up the truck drove it to the destination picked up my product and drove it to my home. Then I returned the truck after I filled the tank with gasoline.

KARL PIEKAREK 
Rating:
4.0

Barrons always friendly and helpful

KATHERYN KAYE 
Rating:
4.0

Customer did not leave a comment.

KATHERYN VAN THEEL 
Rating:
3.0

No room to return rental. Nice lady upfront.

Jonathon Keyandwy 
Rating:
4.0

The added cost to the vehicle was a little high.

DAVID JAMES 
Rating:
1.0

I was quoted a different price then what I had to pay. The employee was smoking a cigarette while talking to me. I had to wait for the truck to be swept and for a dolly to be put in the truck. The location was really far away from the location I chose to pick up from! Very unhappy with the overall experience!!!

Denise Strunk 
Rating:
5.0

Customer did not leave a comment.

Christopher Bergman 
Rating:
1.0

Billed me $18.02 for extra miles??? I’m not able to find that in my contract. However, it would have been nice if I’d receive a call from Barron’s to inform me of these charges. It seems U-Haul service is really going downhill. I probably won’t use your services again.

MAXINE STONER 
Rating:
5.0

Very helpful

Jerry Muck 
Rating:
5.0

Customer did not leave a comment.

LEIGH JAMESON'HEISE 
Rating:
5.0

the transaction was perfect-thank you

RICH STREIT 
Rating:
3.0

Service was outstanding!!

DAVID SCHWINN 
Rating:
5.0

Customer did not leave a comment.

MARK SHEAHON 
Rating:
4.0

Customer did not leave a comment.

KATHERYN VAN THEEL 
Rating:
5.0

Very helpful

IRENE SCHOREN 
Rating:
5.0

Thanks for a trouble free rental-everything was great !!!

RICH STREIT 
Rating:
5.0

Customer did not leave a comment.

Christopher Kutz 
Rating:
5.0

Customer did not leave a comment.

James Johnson 
Rating:
5.0

Friendly and helpful

Dale Henry 
Rating:
5.0

drop off went smooth!! no technical difficulties with 24/7 mobile ! thanks

Mark Gentry 
Rating:
3.0

Include directions on parking personal vehicle in pick-up procedure.

Gregory Schira 
Rating:
5.0

Customer did not leave a comment.

Tracy James 
Rating:
5.0

Customer did not leave a comment.

Calvin Whaley 
Rating:
5.0

Perfect! Van was clean and Easy to obtain and return. No problems whatsoever.

SHAWNA KELLY 
Rating:
5.0

Customer did not leave a comment.

pat rhodes 
Rating:
4.0

Customer did not leave a comment.

SCOTT LUCY 
Rating:
5.0

Had Sunday pickup, online system totally failed. Spent over two hours on phone with you, failed. Called closed business owners and he had to come in. This site? A+. Your online shit F-

Thomas Slank 
Rating:
5.0

Great service and product.

BRANDY ALICE CONN 
Rating:
5.0

Customer did not leave a comment.

Timothy Hamilton 
Rating:
3.0

The auto check out process was clunky. It wanted to confirm my identity with another method after already getting my photo and scanning my drivers license. It asked for silly things like an additional phone number or a passport or something related to my employer. I was with a friend, so I gave it his number (which proves nothing to anyone) and it called him, said my name and hung up. But the process was stuck and didn't proceed. Fortunately, the on site staff were friendly and helpful and sorted it out. Drop off was a little confusing because they had a box to drop off rental keys by the front door. I looked around a bit because the instructions said "Box 2" and found another set of drop off boxes around the corner that actually had the UHaul name on it. I bet many people make the mistake and put the key in the other box without ever seeing the Uhaul box.

Simon Pereira 
Rating:
5.0

Customer did not leave a comment.

Michael Watkins 
Rating:
5.0

Great rental experience. Will definitely use Steve Barrons in the future

Suzanne Anschuetz 
Rating:
5.0

Customer did not leave a comment.

ed aton 
Rating:
4.0

Customer did not leave a comment.

Eric Edson 
Rating:
5.0

Customer did not leave a comment.

Jackie Cooley 
Rating:
5.0

Customer did not leave a comment.

Dan Rumpf 
Rating:
4.0

Customer did not leave a comment.

Jordan Fox 
Rating:
4.0

The lot is crowded and the office is cramped, but don't let it throw you. The staff was friendly, helpful and prompt. I will use them again when I need to.

Richard Hilderley 
Rating:
3.0

Customer did not leave a comment.

Alexander Pruitt 
Rating:
5.0

Customer did not leave a comment.

JEFFREY ERICKSON 
Rating:
5.0

Customer did not leave a comment.

JEFFREY ERICKSON 
Rating:
4.0

Again the paperwork I received told me to call ahead before dropping the truck off at there facility. I did that then dropped it off and after 1 day I got a notice on my phone to go thru the automated drop off or for more money they would do the manual check in. I call the Barron drop off location and the nice people there took care of it for me. Thanks Again!!

Mark Kurasz 
Rating:
4.0

Always professional, great to do business with..

KATHERYN KAYE VAN-THEEL 
Rating:
4.0

Customer did not leave a comment.

KATHERYN VAN THEEL 
Rating:
4.0

Customer did not leave a comment.

DARREN LaGORE 
Rating:
5.0

this is a great family owned location loved dealing with them. BUT I WILL NEVER RENT A UHAUL AGAIN NOTHING BUT ISSUES WITH CORPORATE AND GETTING MY TRUCK. PLUS THE LADY ON THE HELP LINE WAS RUDE RUDE RUDE AND TOTALLY OF NO HELP AND DID NOT CARE. I WAS TO PICK UP TRUCK 7AM COULD NOT GET TILL OWNWER CAME IN AND HELPED SLOVE THE ISSUE.

john kogelman 
Rating:
5.0

Very happy with your service, thanks!

ANNE DAVIS 
Rating:
5.0

Customer did not leave a comment.

Kevin Emerick 
No reviews have been submitted for this location.

Additional Services at this Location

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