James A.
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Comentarios de los clientes para Stellas Storage
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Testimonios de clientes recientes de Stellas Storage
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NICHOLASJ G.
I did notice that the trucks brake pedal would vibrate rather heavily at times when depressed and at a complete stop. But other than that everything was fine.
Richard L.
The whole experience was fast, easy and thanks to the staff very enjoyable . If I ever need to use Uhaul again I will def go back there again.
Jesse L.
Great experience. Truck was newer and clean, transaction was quick and we were able to get out on time. Thank you!
Shirley D.
Great
chris D.
excellent job by all
ANN K.
Always the best service.
ANN K.
Melissa was great to work with, pleasant and helpful. She was able to answer all of my questions. When I called to possibly change my time for pickup, there was no issue and drop off was just as easy. I would definitely recommend this store for all your uhaul needs.
Jessica K.
Parking lot is way too small for trucks to be pulled into
robert P.
I was charged a cleaning fee even though I swept my mess out. Meanwhile when I got the truck there was already dog food in the back on the floor. 10/10 not happy!!
Robert B.
I made a reservation and when I got there to pick up my equipment and they had the truck but did not have the tow dolly. Then I seen a sign and it says If we couldn't meet your reservation we owe you $50. We brought it up and the assistant laughed in my face and said I don't even have $50 to give you. Then I was promised and extra 50 miles to go out of. My way and go to another town to pick up my tow dolly and when I returned it I ended up paying for an extra 14 miles because the 50 miles was not added to my contract. My experience was horrible... I would like to talk to someone about this so can someone call me 585-733-9147
elliott G.
Very good
Joshua F.
Over charging and when I over filled the gas was over 5/8 of a tank almost full and worker tired saying it wasn't wouldn't give me any thing back for it and wouldn't put it towards the bill over charged for miles that I never went very poor customer service very dissatisfied
Grant S.
Clean and Friendly U-Haul rental facility.
KATRINA D.
My name is Katrina Dalaba and this place sucks.
michael L.
Always great at Stella's
michael L.
They are the best over at Stella's
Scott T.
Very smooth trip. Thank you.
Keith Y.
The vehicle was great, and staff were super friendly and helpful. Definitely a positive experience!
SUMMER D.
Everthing was great, the truck was clean and the customer service was excellent. I would definately recommend this location.
Roger P.
The truck was ready and car dolly was hooked up to the truck. I drove the truck 1500 miles in 2 days and had no problems with the truck or dolly.
Anthony G.
Nobody showed up to work
michael L.
Excellent as always. Pickup truck works great to move our boat to dock.
michael L.
The person that checked us out was fast and friendly
michael L.
Great, nice new truck
Nancy D.
First of all we could only rent the truck for 24 hours which really wasn't enough time for moving an entire house. I guess because it was a holiday weekend. Also I ordered moving blankets which weren't available because they were given to another customer. The charge was taken off my total bill. The truck was fine.
sandra B.
Very helpful.
STACY N.
I would like to thank the women who checked me in. My truck was late due to Uhaul Roadside assistance not assisting me and leaving me stranded on the side of the road for almost 24 hours. A late fee of over $300 came up and she promptly adjusted it and removed it from my total. She was very understanding and nice! Thank you!
Mellissa B.
The office closes a bit early, at 5 p.m., and the trucks are located across a main road from the office. There doesn't seem much that can be done for that other than perhaps asking the city to add a striped crosswalk for better safety.
SUMMER D.
Customer service was excellent. Thank you.
carrie D.
I've rented twice and was very smooth and pleasant customer service.
Barbara D.
Location was closed when I arrived. Easily parked vehicle and found drop box.
scott R.
Unknowingly was charged the full "estimated" amount WITHOUT my approval. I was told my card would not be charged until I return the unit …. as normal. I am NOT happy !!!
Andrew P.
service was great.
catherine M.
I was not happy getting a smaller truck when I asked for a bigger one.
DALE H.
Great experience
Bill R.
Great service - truck was clean and ready for use on the day and time requested. I would recommend Stella's Storage to other U-Haul customers.
Carl C.
everything excellent
Jerica B.
The service was excellent! The only con was all of her trucks on hand were assigned to her shop so I couldn't return any of them anywhere but back to her store.
John W.
would recommend havin a running board for the chevy silverado. my fionce had a hard time gettin into the truck
michael L.
Great !
Matthew B.
Thank you
Brendan G.
The woman who helped me was very friendly.
michael L.
everything was good as always
Lackavane C.
Actually this was not my first choice of location, but it worked very well for us and was open Sunday.
Joseph S.
Lady on the phone was not helpful and not very nice. I will NEVER rent from them again.
Marylee G.
The individual at the Hudson Falls location (Stella's Storage) who worked with us was friendly, professional and very helpful. She made it an excellent experience. Well done!
James W.
This was not the spot I chose to pick up equipment. Not all equipment was in one spot. I did not get my deposit back yet. It took almost 4 hours to get equipment. I will never recommend uhaul or use them again. You have also not contacted me about my complaint. I was told someone from uhaul would call me.
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