Comentarios de los clientes para Steins Market #103

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Steins Market #103

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SIDNEY A.
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El cliente no dejó un comentario.

Rick V.
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El cliente no dejó un comentario.

Larry H.
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Thank you

Jerry M.
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Don't jack around with the prices, provide the needed equipment to connect the trailer to the vehicle. A fee to drop off a trailer? Ha! what customer service?

Oma S.
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The only complaint I have is the fuel. I went 14.8 miles round trip. I put $10. worth of gas in before returning it. Was told there was 3/4 of a tank. Not possible receipt show 5/8 of a tank. I was charged $36.00 for gas(39.5gallons). No way I used that much gas going 14.8 miles.

Ben M.
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Apparently they had not done a great job at tire inspection. On my trip, the auto transport trailer tire blew, and the technician who came out to fix it, decided that 2 more in addition to the blow, could benefit from being replaced. I feel like these tires could have been changed out sooner, so it wasn't me dealing with the blow out. I know trailers move from place to place, so it's not this outfits fault necessarily- but a possible indicator of complacency in all locations who let it slide.

DONALD M.
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Friendly, kind people. A pleasure to work with.

Sheila C.
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El cliente no dejó un comentario.

William M.
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It was a bit odd to drop it off at at supermarket. BUT staff was very welcoming and the drop off was effortless!

ALDO B.
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Non plus return. We dropped off the rental, they checked it in. We signed off and done.

Brenda L.
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El cliente no dejó un comentario.

Ann G.
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El cliente no dejó un comentario.

DAVID A.
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No issues, friendly

Steven L.
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Make sure if you send a customer 100 miles make sure they have the equipment that is reserved

Raymond L.
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A 2020 vehicle with no cruise control--what! That was the only bad part of the trip.

April V.
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El cliente no dejó un comentario.

Brenda W.
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El cliente no dejó un comentario.

Scott D.
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El cliente no dejó un comentario.

KATHY S.
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El cliente no dejó un comentario.

Ronnie G.
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El cliente no dejó un comentario.

Maxwell B.
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I was very impressed.

Linda H.
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I shared that I have a cognitive disorder, with the attendant, who met my every expectation and was immeasurably helpful to ensure I would be able to return the vehicle at 4pm the following day.

karl P.
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El cliente no dejó un comentario.

Quintessa B.
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U-Haul had me drive 2 hours one way to pick up a truck with only a two days notice, not cool.

Judy H.
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The guy that checked us out had no idea what he was doing. We didn't discover until after a cursory check that there was trash behind the seats, cereal in lots of hidden places, the inside of the windows was so filthy that when the sun hit them later in the day, I couldn't see. Had to pull over and clean them. No packing blankets were available and he had not idea what we were talking about.

Heather B.
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El cliente no dejó un comentario.

Larry K.
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These people were clueless at what they were doing. They treated me like I was a child. They refused my reservation so I called U-Haul headquarters and there was no problem with my reservation. The employees still gave me problems. They desperately need training with customer service!

GERALD C.
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El cliente no dejó un comentario.

daniel K.
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Steins Market is THE ONLY UHaul dealership in a 50 mile radius of Osborne, ID. Those who helped me get the rig under rental and ready to go were wonderful and did the best possible they could. It seems that during the trip a head nut on a very important bolt (and part of the trailer tongue) snapped off and for the grace of God I did not have a problem. The bolt shaft was completely rusted except for a sliver of fresh metal I could see that kept it together until this trip. I'm not certain how anyone could have caught this problem in advance. My feeling is the nut was torqued too high when installed.

Jeff R.
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Very fast, very friendly, no hassle.

ROSS K.
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El cliente no dejó un comentario.

Larry K.
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The customer service was very much more than expected!

Angella L.
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Great customer service. Helpful and easy transaction.

Mark E.
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My husband and driver liked joking with the friendly staff. Also it was great that it was closer to our new home so we did not gave to drive over 4th Of July Pass, Idaho in the Snow.

Thomas L.
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El cliente no dejó un comentario.

Jeff C.
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El cliente no dejó un comentario.

David G.
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Corporation needs to check rental local agency before calling customer

Jamie V.
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The face to face interaction/customer service was wonderful. I was sent a text about drop off from uhaul and calling uhaul customer service was a horrible experience. Very rude and unhelpful. I will NOT use uhaul if I have to deal with customer service.

Joshua B.
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El cliente no dejó un comentario.

Donald F.
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Over 30 years or more I've only had a problem once when you got a new computer system going. You probably have all the glitches out so I really can't think of anything else . You all really do a great job. Thank you. Happy customer.

Donald M.
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El cliente no dejó un comentario.

Joann D.
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If a trailer rental,make sure ball is right size,mine was 2 small,(2) for safety sake supply rental services with tape to secure li Brake,directional connection wire so it DOES NOT DRAG & WEAR THE WIRE TO COPPER.Supply jack to lift trailer to hitch height so employees save back injury.

Patrick R.
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Well done by these people

DONALD C.
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I have rented from uhaul for over 30 years. The representative(s) I dealt with at this location were the most helpful and efficient. I will recommend this location to anyone looking to rent.. Thank You

Jerome W.
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Young man that helped me was great.

Thomas P.
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El cliente no dejó un comentario.

Charles J.
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El cliente no dejó un comentario.

Raul B.
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The entire drop off took around 5 minutes, which was greatly appreciated.

Adrian R.
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Actually get the drop-off site in Osburn, Idaho, into your system. Nothing shows up in your system for anywhere in this area except for Shoshone County, which makes it very hard to schedule any pickups and drop-offs.

Kyle H.
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I think the staff was very friendly, they should know the insurance was optional. They sold that without asking and that was a little aggravating.

Ken M.
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Clean interior of trucks as well as the back end.

Mark S.
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The employee was determined to help, but didn't understand the checkin process and couldn't find a record of my trailer rental. She didn't ask about the equipment condition, and I didn't tell her the truck I rented actually died while I was still driving it. I had to shift to neutral and restart it at 30 mph. I don't understand why it happened and it never did it again...

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