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Comentarios de los clientes para Steelcreek Self Storage
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Testimonios de clientes recientes de Steelcreek Self Storage
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You have the wrong pickup location. Originally, it was A Mini Storage in Garland Texas; however, no one was at the location when I was supposed to pick it up. I called the manager and he said the person who was supposed to be there had left (it was 3:30 in the afternoon and my scheduled pick up time). I worked with another U-Haul vendor who contacted the central assignment and they moved my reservation to Senior G Inc in Rowlett; however, no one was there to answer a call either. After several phone calls to the area manager, someone met me at the Rowlett location and hooked up the trailer.
You can't. You are awesome. Great customer service.
Very nice facility
Very helpful outstanding customer service
Great customer service as well as equipment!
Nothing it's great the way it is. Sweetest people you'll ever meet.
Great staff. Would rent here again.
Pick up was easy, drop off was easy. Everything on the truck worked. Ratchet tie down points (e track) and power mirrors would be nice.
Staff is friendly and efficient. Place is clean and well-kept. What more could you want?
Darleen was fantastic and expedited my order. Thanks soooo much!
Outstanding customer service! I would highly reccomend.
We were charged an extra day because the GPS does not know where this location is and took us the opposite direction for several miles making us late to turn it in.
Facility was very easy to maneuver around and drop off the 26' truck we rented.
At this location, SteelCreek Storage, nothing. They are amazing!!
Darlene went above expectations. A pleasure to work with
Ladies at Steel Creek are exceptional!!! They went way over and beyond to meet my needs. Can't thank them enough!
Make your trucks non smoking. The unit smelled terrible due to cigarrette smoke. Install backup camera for safety.
I love the people that work here i will always come back and I tell everyone to use them!!
Darlene. Was awesome to do business with.
They are great people and went above and beyond to get me an additional piece of equipment for my trip.
Multiple charges for same amount
Outstanding customer service.
Felt like family.
I would like to say the staff at Steelcreek Storage and Uhaul are amazing. Don and his wife went above and beyond to help me on a day that was headed downhill fast. I couldn't thank them enough for helping me with the lights/wiring on my truck so I could get a trailer. They are so friendly and helpful. I will refer anyone and everyone that ask about storage or uhaul to them.
U-Haul Contract 25092958. The trailer size was changed to a 5X9 during the rental per my request, however I still paid the same price as the 6X12. I believe I am due a partial refund.
Better training
Not a thing Nice and fast!
No improvement needed. Professional staff. Thanks!
Very professional and friendly. Good service.
Very helpful and friendly staff! Thank you for making this move for us much easier! I'll be back next time we need a moving vehicle.
I think it is a little ridiculous that you charge so much per miles. You know that the truck is going to be driven, some mileage should be given up front and not charged to the customer.
Staff ws very professional,friendly,helpful and courteous.
Very friendly and acomodating
Overall mileage allowed was incorrect. We picked up the truck further from our home address than desired, drove back home then to Rocksprings, Texas. The truck was returned to Junction and insufficient mileage was allowed for that.
Keep up the positive attitude in helping your customers.
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