Customer Reviews for Steelcreek Self Storage
(U-Haul Neighborhood Dealer)

89 reviews

1909 Interstate Hwy 30 W   Greenville, TX 75402
(Frontage Rd)

(903) 274-4071

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(903) 274-4071

1909 Interstate Hwy 30 W
Greenville, TX 75402
(Frontage Rd)

Services at this Location:

Location Hours

  • Mon-Fri: 9 am - 6 pm
  • Sat: 9 am - 5 pm
  • Sun: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

STEVEN R. 
Rating:
5.0

They didn't complete my contract . It was a month before contract was completed and it was reported I had not turned the equipment in when I had . Y'all need to get your act together

BRYAN A. 
Rating:
5.0

Make the pickup process a lot faster.

BRUCE A. 
Rating:
3.0

The address is completely wrong, it is on the other side of town as where it shows up on your maps. Please fix. Other than that problem. Staff was polite and helpful. Would reccomend.

Noah A. 
Rating:
5.0

Customer did not leave a comment.

Cassandra R. 
Rating:
3.0

Make sure the vehicles are in better driving conditions. The truck we got had front end alignment off by a lot it pulled to the left. The steering wheel was even off set from normal 12 o'clock position. Also A/C went on and off through our trip.

Ruben H. 
Rating:
5.0

Friendliest and most helpful staff! Every Uhaul location should be so great. Also very clean and organized. Thank you! These guys are 10 stars!

JANET H. 
Rating:
5.0

Customer did not leave a comment.

Mary R. 
Rating:
5.0

Customer did not leave a comment.

ELMER S. 
Rating:
3.0

This was the third location that my reservation was sent to. I completely understand that U-Haul is busy but we lost 2 hours if packing. The lady at the Greenville location was very nice but she was having trouble with the computer so t know if it was her or the U-Haul system.

Jose P. 
Rating:
5.0

Customer did not leave a comment.

tony F. 
Rating:
5.0

Customer did not leave a comment.

MICHAEL M. 
Rating:
5.0

Very helpful and friendly people.

JAMES M. 
Rating:
4.0

Might want to add location information. GPS took us to a different location initially.

ROBERT G. 
Rating:
5.0

Customer did not leave a comment.

Mark A. 
Rating:
5.0

Customer did not leave a comment.

Luis A. 
Rating:
1.0

You have the wrong pickup location. Originally, it was A Mini Storage in Garland Texas; however, no one was at the location when I was supposed to pick it up. I called the manager and he said the person who was supposed to be there had left (it was 3:30 in the afternoon and my scheduled pick up time). I worked with another U-Haul vendor who contacted the central assignment and they moved my reservation to Senior G Inc in Rowlett; however, no one was there to answer a call either. After several phone calls to the area manager, someone met me at the Rowlett location and hooked up the trailer.

Jesse B. 
Rating:
5.0

Customer did not leave a comment.

Christopher D. 
Rating:
5.0

You can't. You are awesome. Great customer service.

Cencie N. 
Rating:
5.0

Very nice facility

Jerry Olachia E. 
Rating:
5.0

Very helpful outstanding customer service

Susan W. 
Rating:
5.0

Customer did not leave a comment.

DONNA H. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Customer did not leave a comment.

Michael B. 
Rating:
5.0

Great customer service as well as equipment!

Brandy H. 
Rating:
5.0

Customer did not leave a comment.

Jim W. 
Rating:
5.0

Nothing it's great the way it is. Sweetest people you'll ever meet.

Monica H. 
Rating:
5.0

Customer did not leave a comment.

Christopher A. 
Rating:
5.0

Great staff. Would rent here again.

Michael N. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

SARAH KATELYNN M. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

Customer did not leave a comment.

Amanda L. 
Rating:
5.0

Pick up was easy, drop off was easy. Everything on the truck worked. Ratchet tie down points (e track) and power mirrors would be nice.

BRYAN DOSS W. 
Rating:
5.0

Staff is friendly and efficient. Place is clean and well-kept. What more could you want?

Mary P. 
Rating:
5.0

Darleen was fantastic and expedited my order. Thanks soooo much!

RICK F. 
Rating:
4.0

Customer did not leave a comment.

Tommy H. 
Rating:
5.0

Customer did not leave a comment.

Ronald H. 
Rating:
5.0

Customer did not leave a comment.

GLORIA T. 
Rating:
5.0

Customer did not leave a comment.

Ryan R. 
Rating:
5.0

Outstanding customer service! I would highly reccomend.

Mako Y. 
Rating:
5.0

Customer did not leave a comment.

Joseph W. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

We were charged an extra day because the GPS does not know where this location is and took us the opposite direction for several miles making us late to turn it in.

randall C. 
Rating:
5.0

Customer did not leave a comment.

Audrey B. 
Rating:
5.0

Customer did not leave a comment.

Ray A. 
Rating:
5.0

Facility was very easy to maneuver around and drop off the 26' truck we rented.

Vernon A. 
Rating:
5.0

Customer did not leave a comment.

DANIEL H. 
Rating:
5.0

At this location, SteelCreek Storage, nothing. They are amazing!!

Laura C. 
Rating:
5.0

Customer did not leave a comment.

Allen B. 
Rating:
5.0

Customer did not leave a comment.

BRIGITTE H. 
Rating:
5.0

Darlene went above expectations. A pleasure to work with

Cynthia C. 
Rating:
5.0

Ladies at Steel Creek are exceptional!!! They went way over and beyond to meet my needs. Can't thank them enough!

Cathy P. 
Rating:
4.0

Make your trucks non smoking. The unit smelled terrible due to cigarrette smoke. Install backup camera for safety.

Darrell J. 
Rating:
5.0

I love the people that work here i will always come back and I tell everyone to use them!!

DERRICK D. 
Rating:
5.0

Customer did not leave a comment.

Kevin A. 
Rating:
5.0

Darlene. Was awesome to do business with.

Carrie M. 
Rating:
5.0

They are great people and went above and beyond to get me an additional piece of equipment for my trip.

Miller R. 
Rating:
5.0

Customer did not leave a comment.

Douglas S. 
Rating:
2.0

Multiple charges for same amount

Zach W. 
Rating:
5.0

Customer did not leave a comment.

Laura S. 
Rating:
5.0

Customer did not leave a comment.

Marc M. 
Rating:
5.0

Customer did not leave a comment.

Robert B. 
Rating:
5.0

Outstanding customer service.

PAUL G. 
Rating:
5.0

Felt like family.

kathy P. 
Rating:
5.0

I would like to say the staff at Steelcreek Storage and Uhaul are amazing. Don and his wife went above and beyond to help me on a day that was headed downhill fast. I couldn't thank them enough for helping me with the lights/wiring on my truck so I could get a trailer. They are so friendly and helpful. I will refer anyone and everyone that ask about storage or uhaul to them.

tammy H. 
Rating:
5.0

Customer did not leave a comment.

eddie A. 
Rating:
5.0

U-Haul Contract 25092958. The trailer size was changed to a 5X9 during the rental per my request, however I still paid the same price as the 6X12. I believe I am due a partial refund.

Edgar C. 
Rating:
5.0

Customer did not leave a comment.

linda R. 
Rating:
1.0

Better training

jonathan A. 
Rating:
5.0

Not a thing Nice and fast!

Nathan R. 
Rating:
5.0

No improvement needed. Professional staff. Thanks!

Patrick R. 
Rating:
5.0

Customer did not leave a comment.

Stella C. 
Rating:
5.0

Very professional and friendly. Good service.

Pat B. 
Rating:
4.0

Customer did not leave a comment.

Keith H. 
Rating:
5.0

Customer did not leave a comment.

Lemar E. 
Rating:
5.0

Very helpful and friendly staff! Thank you for making this move for us much easier! I'll be back next time we need a moving vehicle.

Michelle C. 
Rating:
5.0

Customer did not leave a comment.

Lee B. 
Rating:
4.0

I think it is a little ridiculous that you charge so much per miles. You know that the truck is going to be driven, some mileage should be given up front and not charged to the customer.

Molly A. 
Rating:
5.0

Staff ws very professional,friendly,helpful and courteous.

Vicente E. 
Rating:
5.0

Customer did not leave a comment.

Chritopher J. 
Rating:
5.0

Customer did not leave a comment.

Tatjana M. 
Rating:
5.0

Very friendly and acomodating

Vicente E. 
Rating:
5.0

Customer did not leave a comment.

DAN H. 
Rating:
4.0

Overall mileage allowed was incorrect. We picked up the truck further from our home address than desired, drove back home then to Rocksprings, Texas. The truck was returned to Junction and insufficient mileage was allowed for that.

Roberta S. 
Rating:
2.0

Customer did not leave a comment.

Martin C. 
Rating:
5.0

Customer did not leave a comment.

Charolette R. 
Rating:
4.0

Keep up the positive attitude in helping your customers.

zella F. 
Rating:
4.0

Customer did not leave a comment.

Lynn L. 
No reviews have been submitted for this location.

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