Comentarios del cliente para Staxup Storage Alpine Tavern

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Staxup Storage Alpine Tavern

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Laura A. en

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El cliente no dejó un comentario.

Richard C. en

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El cliente no dejó un comentario.

Debbie c. en

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El cliente no dejó un comentario.

jan c. en

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We arrived after they had closed, but were able to self-return by using the sleek app and instructions. Super convenient!!

steve j. en

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El cliente no dejó un comentario.

Carlos a. en

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Nothing

steve j. en

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El cliente no dejó un comentario.

Raymond P. en

Grado:

The truck was dirty on the outside and it was not full of gas it was a little past three quarters

steve j. en

Grado:

Ava went above and beyond in trying to hitch a trailer to my truck however, in the end it turned out that I had the wrong size ball and was unable to rent the trailer. Ava was polite, friendly and fun to deal with. Thank you for the positive experience. steve

Theresa D. en

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El cliente no dejó un comentario.

ELIZABETH H. en

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El cliente no dejó un comentario.

Sandra S. en

Grado:

Have someone at the desk who knows what they are doing. Unhook the trailer. The customer shouldn't have to do that.

Julianne B. en

Grado:

Very difficult parking both for going into and turning in and for actually parking the trailer. Employee had a 6 foot wide space marked by cones for an 8 foot wheel base trailer. He kept insisting I back it in, so I put a tire on each cone and ran them over. Someone needs to tell him that 6' is the width of the box, not the wheelbase. BTW, I drive a 36' goose neck horse trailer all the time, so I can back and turn

Brett E. en

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El cliente no dejó un comentario.

Lizbeth H. en

Grado:

Ensure ratchets on trailer tire straps are well oiled. The ratchet was rusty and difficult to release. I required assistance from an Oregon State Trooper to get ratchet released and adjusted on tire properly.

James H. en

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El cliente no dejó un comentario.

Bruce D. en

Grado:

AIR UP THE TIRES! I've rented a few trucks & trailers lately and every time the tires are dangerously low on air. I had to replace the wiper blades on 2 out of 3 trucks. The last truck's cab was disgustingly dirty inside. Aside from that, at least all the equipment I've used so far has made the trip without breaking down, so I'm thankful for that.

Shannel M. en

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El cliente no dejó un comentario.

Darrell J. en

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El cliente no dejó un comentario.

BILL F. en

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El cliente no dejó un comentario.

Mardie T. en

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El cliente no dejó un comentario.

Steve H. en

Grado:

I rented a trailer for 3 days. The return date was on Sunday - 3/17, and STAX UHAUL was closed all day. I was never warned about the closure, nor told how to enter the locked facility to drop off the trailer. I called the 800 number and was told to wait until 9 AM to talk to someone else. I was lucky, in that someone was leaving the facility and let me enter to return the trailer. Very poor foresight and customer service.

Michelle S. en

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No improvement needed...as usual the service was perfect.

Lizbeth H. en

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El cliente no dejó un comentario.

Denice L. en

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El cliente no dejó un comentario.

Charles D. en

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El cliente no dejó un comentario.

Steve P. en

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El cliente no dejó un comentario.

Wesley F. en

Grado:

Sam, the manager was EXTREMELY friendly, helpful, and courteous with me on the phone. He took his own time to help me locate (the not so easy to find Uhaul in Alpine. I would definitely recommend Sam and his Uhaul yard on Tavern Rd....just be sure you know how to find it BEFORE you move. Thanks Sam.

karen m. en

Grado:

El cliente no dejó un comentario.

Jerry T. en

Grado:

The place is good, but your reservation system is extremely poor, I made reservation Thursday for my Saturday pickup, after we drove to San Diego, you guys just called me and told me no trailer available in my reservation location, I need to picked trailer from another place which is 40 minutes away from driving. Are you kidding me? What the poor reservation system you are using?

Andrea A. en

Grado:

El cliente no dejó un comentario.