Comentarios del cliente para Stax Up Brawley

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Stax Up Brawley

Grado total:

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lisa L. en

Grado:

El cliente no dejó un comentario.

Anthony S. en

Grado:

One of the male salesperson was rude and on the phone and when I returned vehicle. Office needs to open earlier. Truck was dirty-windows.

Mario V. en

Grado:

The attendant at the Brawley location was very unprofessional, very poor customer service. When I arrived the office was closed, I knocked on the door and window, waited for 30 minutes before he finally looked out the window. I told him that I had a pick up time and that I was told someone would be there to assist me. He told me that he didn't work for U-Haul and that he kept his own schedule. Same experience on the return of the trailer, I was at the location 30 minutes before the scheduled drop off time. It should also be noted that he was very adamant as for the return time of the trailer, he stated that if I was five (5) minutes late I would have to pay for another day. During my wait I made several calls with no answer, I then called the 1800 customer service number, I was given instructions to leave the trailer in the parking lot of the business, as I was unhooking the trailer the attendant came out of his office and opened the door to let me in. Again I told him that I had a set time to return the equipment, he just again said that he didn't work for U-Haul and didn't have to respect their hours. I've been using U-Haul for years and never had such a bad experience, I will never use the Brawley location again or recommend it.

Pablo C. en

Grado:

El cliente no dejó un comentario.

Margaret Z. en

Grado:

No need for improvement! The person that helped me was very knowledgeable and explained the whole thing very clear ! Thank you so much!!

Isaac O. en

Grado:

El cliente no dejó un comentario.

Alicia G. en

Grado:

clean the trucks at least once in a while the one I rented is was very duty and the windshield duty too can barely see...but the girl at the rental office Dianna was very nice and very helpful she stop her lunch break to help me and I thank her for that very much keep up the good work

ruben P. en

Grado:

Everything was good until my card got charged an extra full day because I was late 15 mins from returning.

Paul G. en

Grado:

El cliente no dejó un comentario.

Ruby C. en

Grado:

I payed a deposit for my rental with my debit card and when I dropped it off the guy did not give me my deposit back so I had to call corporate and now there sending me a check. The guy there wasn't very helpful and seemed to me he didn't know what he was doing.

Sha L. en

Grado:

Poor service over charged

Teri B. en

Grado:

The facility itself & staff was very nice, that being said, the back of the truck was dirty & they took a dozen of the pads from another truck (not cleaned, folded or bagged) & gave them to me as they did not have another. Those were dirty & some looked as though they were used to haul an engine block or something equally as greasy. At least 5 of the twelve were unusable.

alicia G. en

Grado:

El cliente no dejó un comentario.

samanta R. en

Grado:

El cliente no dejó un comentario.

bob R. en

Grado:

Nothing it's very good now.

David M. en

Grado:

El cliente no dejó un comentario.

Rachel A. en

Grado:

El cliente no dejó un comentario.

Raul S. en

Grado:

El cliente no dejó un comentario.

Nasiely O. en

Grado:

Great costumer service ,i would definitely go back again to the same location in the future !!

ken A. en

Grado:

El cliente no dejó un comentario.

GEORGE B. en

Grado:

Quick assistance with helping me park the unit and I was on my way in less than 10 minutes

Josa A F. en

Grado:

El cliente no dejó un comentario.

david Z. en

Grado:

Change wiper blades on the truck more frequently. When I used my truck it was raining and the wiper blades were no good. I could hardly see out the windshield when they were on. U guys should change those at least once a month.

Itzel R. en

Grado:

The owner closed before closing time. Everything else was good. The place does seem a little sketchy but the rental was okay.

Jones C. en

Grado:

Ivan is both professional and courteous. Very knowledgeable about the product and services he offers. It will be a pleasure to promote him by word of mouth to all my neighbors and friends. Thank you

Manlio M. en

Grado:

Excellent service and very efficient.

Duane W. en

Grado:

Staff were knowledgeable and provided excellent rental experience!

Ned B. en

Grado:

Trailer had a hole in the right front corner where mud and water was able to enter from previous renter.

Antonio Coronel C. en

Grado:

El cliente no dejó un comentario.

Tamis B. en

Grado:

Everything was great! The dealer was very nice, knowledgeable, and helpful.