Customer Reviews for Station Service P Cote & Fils Inc
(U-Haul Neighborhood Dealer)

213 reviews

160 Boul de Gaspe   Gaspe, QC G4X1A9

(418) 360-0020

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday - Sunday:
    Closed

Services at this Location:

Contact Us

(418) 360-0020

160 Boul de Gaspe
Gaspe, QC G4X1A9

Services at this Location:

Office Hours

  • Monday - Friday:
    8 am - 12 pm / 1 pm - 4:30 pm
  • Saturday - Sunday:
    Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

No improvements are necessary, the reservation on line, staff at registration, trailer hook up, and return were perfect, this is the second time I have rented this trailer from this garage, never a problem.

Ralph Piercey 
Rating:
5.0

nothing. Everything was perfect

Serge Lacasse 
Rating:
1.0

Customer did not leave a comment.

Pascal Roy 
Rating:
3.0

Customer did not leave a comment.

Laurent Fraigneau 
Rating:
4.0

I ask for the insurance waver, and they did not manage to do it. I was charged over a hundred dollars for nothing, since a have a corporative insurance that covers trailer damage. Disappointed.

Karine Leblanc 
Rating:
4.0

Customer did not leave a comment.

Monique Carrier 
Rating:
1.0

Nous avons contacté le préposé pour valider comment cela fonctionnait pour le retour du véhicule etc Je lui ai mentionné que nous avions loué un 26 pds et lui de me dire qu’il n’avait plus de place sur son terrain En plus il me dit prenez l’autobus pour venir chercher à Gaspé soit à plus de 600 km un 20 pds et remorque 8x12, ‘ Pas très brillant. , Car le but de louer un camion est d’économiser de l’essence etc … Il ne nous a Pas expliqué le principe de la boîte orange durant les heures de fermeture car il nous a demandé de rapporter le camion le lundi soit le 25 septembre. , nous avons eu cette information au site de réservation quand nous avons changé de grosseur de camion , car semble t’il il n’y avait pas de place pour le 26 pds. Ce qui est faux il y avait suffisamment de la place sur les lieux Nous avons donc eu des dépenses d’essence supplémentaires parce que nous avons dû prendre un autre véhicule pour transporter les choses qui n’ont pas entré dans le camion et remorque $150 de plus Il n’était pas du tout aimable je ne le recommanderai pas du tout

Sylvie Lescelleur 
Rating:
3.0

Customer did not leave a comment.

Gavin SteCroix 
Rating:
3.0

Again, no explanation and just the minimum of respect!

PAUL DANSEREAU 
Rating:
5.0

Customer did not leave a comment.

Luc Roy 
Rating:
1.0

The representatives were rude and not helpful. I am English. I picked up the rental in Gaspe Quebec. Was not a.pleasent experience.

Jacqueline Herridge 
Rating:
4.0

Customer did not leave a comment.

Marie-Karine Simoneau 
Rating:
5.0

Customer did not leave a comment.

Luc Sauve 
Rating:
5.0

Customer did not leave a comment.

Maxime Ste-Croix 
Rating:
5.0

Customer did not leave a comment.

JANE STANLEY 
Rating:
5.0

Customer did not leave a comment.

Luc Roy 
Rating:
5.0

The guy was super nice.

Gabriel Duquette 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH LAUZON 
Rating:
5.0

Customer did not leave a comment.

PASCALE TREMBLAY 
Rating:
5.0

Customer did not leave a comment.

Jean Marc Meilleur 
Rating:
4.0

Vous devez nous aviser plus tôt que la veille de la location que le trailer est disponible et à quel endroit on peut le récupérer

MARIO LANGLOIS 
Rating:
4.0

Il n'y a pas de levier sur le trailer. Le système d'ancrage manque d'entretien...besoin urgent d'huile sur l'engrenage.

JEANNOT CASTILLOUX 
Rating:
4.0

Customer did not leave a comment.

Andre Plante 
Rating:
5.0

Un très bon service.

gregory taristas 
Rating:
5.0

Customer did not leave a comment.

JEANPIERRE CAMPION 
Rating:
5.0

Customer did not leave a comment.

claude beaudin 
Rating:
5.0

Customer did not leave a comment.

Antoine St-Louis 
Rating:
5.0

Fantastic.

pierre ruel 
Rating:
3.0

Good service beside the fact that on the spot a month prior to the rental the staff at the desk stated that there was none available for long trips. We made the reservation online. Person confirmed that it was available. We were insecure until the last minute. But all went well. We had an important travel 1000 km trip. One way.

Pierre Rousseau 
Rating:
5.0

Customer did not leave a comment.

Denis Maisonneuve 
Rating:
5.0

Customer did not leave a comment.

PHILIPPE PHILIPPART 
Rating:
4.0

Customer did not leave a comment.

TARA SIMPSON 
Rating:
2.0

Just one Uhaul trailer was available (4"x8"). The employee didn't show me how to back in with the trailer (it was my first time), he seemed to be so busy. I was way pissed off.

MALAI-LAIRA MCPHEROSON 
Rating:
4.0

Customer did not leave a comment.

BRUNO GAMACHE 
Rating:
5.0

Customer did not leave a comment.

paul gagnon 
Rating:
5.0

Customer did not leave a comment.

Benoit Levesque 
Rating:
5.0

Customer did not leave a comment.

CARLINE MAINVILLE 
Rating:
5.0

Très bon service, rien à redire ! Le camion se conduit super bien, il est facile à manœuvrer ! Et l'équipe de Gaspé est très sympa ! Continuez comme ça !!!

Victoria Journet 
Rating:
4.0

Améliorer la prise en charge du client au moment où il vient chercher sa location, car le processus est très long et on perd du temps sur la location...

Victoria Journet 
Rating:
5.0

Good place professional

Martin Albert 
Rating:
5.0

Friendly and great customer service with follow up .

Norsita Cabrera 
Rating:
5.0

Customer did not leave a comment.

Frederic Dorion 
Rating:
5.0

Customer did not leave a comment.

Corinne Lemieux 
Rating:
3.0

The service is perfect but the brakes were almost gone, they need to be changed.

Gabriel Langlois 
Rating:
5.0

Customer did not leave a comment.

FRANCOIS PERRAULT 
Rating:
4.0

Customer did not leave a comment.

MARTIN BERNATCHEZ 
Rating:
5.0

Customer did not leave a comment.

STATION P.COTE 
Rating:
5.0

Customer did not leave a comment.

Ivan Smith 
Rating:
5.0

Customer did not leave a comment.

COLIN GAUTHIER-BARETTE 
Rating:
5.0

Customer did not leave a comment.

DANIEL LEVESQUE 
Rating:
5.0

Customer did not leave a comment.

Colette Poirier 
Rating:
5.0

Customer did not leave a comment.

MARIE-CLAUDE DUPUIS 
Rating:
4.0

Customer did not leave a comment.

TIMOTHYM HANNA 
Rating:
4.0

La problématique de devoir aller chercher la remorque pour la voiture a un autre endroit que le camion, et de plus arriver sur place ils n’avaient pas ce type de remorque, une change d’avoir pu obtenir un autre type de remorque pour le même prix.

Patrick Galvin-wagner 
Rating:
1.0

I was told the truck would be available for 7am. No one showed up until 9 am. No one wore masks including the employee who drove the truck over to me. I paid for roadside insurance and when I called with a roadside emergency I was on hold for over 40mins with no answer leaving me to call a tow truck and it cost me 350$ plus tax on top of the 110$ I paid for the roadside assistance.

Sonia essix 
Rating:
3.0

Customer did not leave a comment.

Roch Coutu 
Rating:
5.0

Location très dispendieuse, je vous conseil de faire un prix sur le Kilométrage pour nous inciter à l'utilisé davantage.

LES ATELIERS 
Rating:
4.0

Customer did not leave a comment.

Mario Langlois 
Rating:
3.0

Customer did not leave a comment.

Steve Martineau 
Rating:
5.0

Awesome team!

Andre Desmarais 
Rating:
4.0

Was suppose to drop off at shigawake initially but store closed after we made the reservation. Since Gaspé is much further from our final location, we called to make sure we where not going to be charge xtra since the store being closed is not our fault. We where assured there wouldnt be but at the drop off we where charged xtra! Its not much but its not what was agreed!

Nancy Galvin 
Rating:
4.0

Wear masks

MARIE-PIER DINEL 
Rating:
5.0

Customer did not leave a comment.

ALAIN ELEMENT 
Rating:
5.0

Customer did not leave a comment.

errol flynn 
Rating:
4.0

Customer did not leave a comment.

polo nicolas 
Rating:
5.0

Customer did not leave a comment.

NICOLAS CABOT 
Rating:
5.0

Customer did not leave a comment.

MANON DESROSIERS 
Rating:
4.0

I had told them that I had no running lights when I had dropped the trailer off so they could get it fixed for the next costumer, so hopefully the lights work for the next person renting it

Randy Langlois 
Rating:
5.0

Customer did not leave a comment.

CEGEP GASPE 
Rating:
5.0

Customer did not leave a comment.

Dominic Bouchard 
Rating:
5.0

Excellent service et courroie , explication du fonctionnement excellent, merci pour votre service plus que parfait

edna dupuis 
Rating:
5.0

Customer did not leave a comment.

LUC BEAUCHAMP 
Rating:
5.0

Customer did not leave a comment.

LUC BEAUCHAMP 
Rating:
5.0

J’ai été très satisfaite du service. Le personnel était très courtois. Merci Uhaul !

SYLVIE GAGNON 
Rating:
5.0

Customer did not leave a comment.

Sean Mullin 
Rating:
5.0

Tout était parfait ici. Je recommande.

YVES BERNIER 
Rating:
4.0

Essuis-glace à changer. Visibilité très réduite par temps pluvieux.

SYLVIE BOULAY 
Rating:
3.0

Please, give us the price with the taxes when we reserve through the web! It was a bad surprise at the counter to see that our rent with the taxes was over 100$ than the price that was first given to us.

Christine Brezina 
Rating:
2.0

You should see with this location about their access to the reservations made online because they seem to say they don't have acces to it. That lead them to sort of make up a new contract which means it took a lot of time even if I self checked-in online. That also lead to me being charged the exonoration fee although I had specified I didn't want it online.

Alexandre Goupil 
Rating:
5.0

Customer did not leave a comment.

STATION SERVICE P.COTE 7 FILS INC 
Rating:
5.0

Customer did not leave a comment.

Jérémie Chartrand Lemens 
Rating:
5.0

Très satisfait.

JEAN CORMIER 
Rating:
4.0

Parfait

MARTIN DUPUIS 
Rating:
2.0

Customer did not leave a comment.

MEGGAN MOREAU 
Rating:
5.0

Tres bon service et abordable$$$$, merci

ROCH PREVOS 
Rating:
5.0

Customer did not leave a comment.

PASCAL JONCAS 
Rating:
2.0

très bonne

Gilles Allard 
Rating:
5.0

Avoir la possibilité de payer via interact serait super. Sinon, tout était parfait.

MARC GEOFFROY 
Rating:
4.0

Customer did not leave a comment.

RICHARD FORCIER 
Rating:
4.0

Customer did not leave a comment.

JeanPierre Skelling 
Rating:
5.0

Customer did not leave a comment.

STATION P.COTE 
Rating:
3.0

French/English problematic

Byron Girard 
Rating:
5.0

Customer did not leave a comment.

rejean desgagnes 
Rating:
5.0

Customer did not leave a comment.

David Aird 
Rating:
4.0

Customer did not leave a comment.

Pierre Luc Methot 
Rating:
5.0

Customer did not leave a comment.

Yves Pitre 
Rating:
3.0

It was a busy garage and I had to wait for about 1/2 hour before the attendant had time for me. The U-Haul was very old and full of scratches and dents, many of which were not marked. It was somewhat clean, but a broom would have helped, also it smelled pretty bad. I had a tire blow out on a major road. It took two hours to get it changed (with the rim), considering the task at hand, it was reasonable time to get it fixed, but was the tire under/over inflated? I don't know.

Julie De Merchant 
Rating:
5.0

Équipement propre, très bon service, aurait aimé que le camion soit plein mais leurs politique est de mettre le camion au même niveau qu'au depart.

ROBERT PIPON 
Rating:
5.0

Customer did not leave a comment.

EDDY PIEGEY 
Rating:
5.0

Customer did not leave a comment.

leo gendron 
No reviews have been submitted for this location.

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