Bad service, my reservation wasnt prepared so i had to wait for the location to open, when someone came he wasnt able to see my reservation, it was very complicated, i was able to go with a truck 1h later and a big amount was taken on my credit card.... very disappointed
CORRINE L.
Customer Reviews for Station Service Johnny Enr
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Road service is vert poor. We had a flat and nobody at phone and on ly english service!!! We are in Québec where the official language is French! We had to call and pay for a towing: 145$
JOCELYNE L.A little bit too much expansive ... But clean truck and good services. Thanks a lot
JONATHAN N.Worst customer service. Last Time I go rent something at thie place. The guy who works there has no manners and the only reason I didn't cancel the trailer is that the other rental places were closed.
MARC-ANDRE B.je trouve que le service était excellent et si on a encore besoin on va faire affaire avec vous. Le prix était très abordable. Merci on a aimé notre expérience.
DANIEL M.Great service
MARWAN L.La poignée de la porte de la remorque peut être ouverte même si un cadenas est sur la barrure. Le mécanisme à beaucoup d'usure.
MARIO R.Bad attitude by the person managing the store. Not well received.
DANIEL G.ðŸ‘
MARIO L.Very nasty wasn't clean and smell like cat's shit. They didn't respect the price it was more expensive then what we tough.
TAISHA D.Excellent service
CHRISTINE L.excellent service
MARTIN J.tres satisfait merci
REAL D.The brakes on the truck were in such bad shape that the pedal literally bounced and the truck was hard to keep on the road when applying brakes ! Tha truck dont belong on the road. ! Worst rental in life and i done quite a few.. Plus mirror for th right was broken and the wiper blade on the driver side torn so when i had to use it it just didnt wipe at all.
RICHARD H.The car is full snow on the roof. And don't receive my bill on my email. I will never go back .
CHAFIK I.They obliged me To pay insurrance which i did not asked for on the ligne The first and thé last one
Anniss E.Employée was not well versed, struggled, had to change sizes, and he charged me insurance when I didn't want it.
David S.Le véhicule était sale à l'intérieur et à l'extérieur. Obligation de refaire le plein d'essence sur place a un tarif prohibitif de 1,30$/litre. Vente forcée des assurances qui couvrent l'utilisation du véhicule. Le préposé était en retard le véhicule n'était pas prêt pour l'heure convenue. Le responsable du magasin était agressif et sur la défensive lorsque j'ai demandé à lui parler afin d'avoir des explications. Aucun sens du service client.
Xavier A.Le camion n'était pas prêt à l'heure convenue Le camion consommait ÉNORMÉMENT de gaz Service médiocre au garage choisi Il est certain que je ne recommande pas une location de camion u-haul à cette endroit.
mathieu L.Plus de Personnel Quand nous retournons le camion mercie
YVAN T.Très compliquée il faut carte de crédits et au retour du camion l'autre employé me dit que je.pouvait payer en argent comptant. Très mauvais service a la clientèle a ce garage
NANTHA G.Excellent service. Rapide et professionnel
JEAN MARC B.The amount charge on my credit card is different from my invoice. I tried to call 10 times and no answer
JEAN-NICHOLAS M.Très bon service. Respect des consignes concernant la COVID 19.
GILLES B.Avoir plus de remorque 6x10 ou 6x12 dans ma région lanaudiere merci ..
JEAN B.Alwaisse perfect
dave B.rien tout est ok pour moi.
SYLVAIN L.It's the forth time that I am renting from this place. Your software is obviously outdated, the renter is always having difficulty entering the data and it takes way too long to have the trailer! 30 munutes is ridiculous...,
pierre yves C.The customer service was poor took me 1 h1/2 to finally get the pPer work up ans runnning , the truck was park behind a truck that they could not found the kees the owner was rude was swearing ....very bad service did not even apologize to mee i can't believe that uhaul has those kind of franchise because it was not pleasant at all
NICOLE L.Motorcycle trailer reserved I got normal trailer (have to pay extra money) Forced me to take insurance (if not, no trailer) Took pictures of my driver licence and and my credit card (if not, no trailer ) - completely illegal!!!!! hope my identity will be preserve Bad attitude.....voice raised Please, talk to this guy -- RONALD HOULE I will NEVER return at that place Station Service Johnny Enr 492 Rue Notre Dame Repentigny, QC J6A2T7 (450) 657-1073 Appreciate if you can give me feedback contract # 85568513
Francois L.Accueil très chaleureux et courtois Recommande ce lieux Merci beaucoup!!!
yvan G.The person who help us was very helpful. He pin the trailer to the truck himself, very apprécierez.
Bertrand R.Le commerce ne respecte pas les consignes de protections contre le covid19. Aucun désinfectant pour les mains et distanciation nulle.
fernand S.Mon camion réservé pour midi pas de camions avant 13 h . Il a pas eu le temps de m appeller Quand j ai retourner le camion il se son trompée la facture de $100. Sa été très long 3 personnes pour servir une qui travaillent 2 qui regarde . Fini pour moi
Guylaine P.The service was very poor. The representative refused to give me the invoice. He forced me to sign 100$ every 10 minutes late return, after 5 hours rental. Very bad experience.
Hicham B.Professional service
ALAIN L.Notinh more
pierre B.Le camion n'était pas propre. En temps normal j'aurais déjà trouvé ça ordinaire, mais en plus dans le contexte actuel je trouve ça inacceptable.
Marie-Eve L.Service rapide et efficace! Merci
Michel D.Have French version of review available.
Francois F.My insatisfaction is because there was a technical system failure which make us lose a lot of time while waiting. The clerk had to bypass my order to go as walk-in without reservation. I hope you fix fast such problem because many customers walked-out because the service was to long!
DEMONTREIL C.Made reservation online... when I got there everything was ready.
Yvan S.Excellent service. Il s'occupe de tout
rejean D.Très satisfait
jocelyne L.Had to do 60 extra km to get the truck which was supposed to be a 20" but got a 15". It was reserved for more than a month.
Mathieu A.We reserved 3 weeks in advance. 24 hours prior to reservation they change the hour of pick up, the location and the the size of the truck. Day of pick up no blankets when I reserved 12, truck was dirty and gaz was missing. What else can I say then I will no longer use your services and make sure all of my surrounding know about this very bad experience. And by the way a French survey would of been much better.
André P.