Comentarios del cliente para Station Service Johnny Enr
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Testimonios de recientes clientes de Station Service Johnny Enr
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Mostafa M. en
Très bon service très bon accueil
marie eve M. en
Le camion qu'on nous à prêter, les pneus n'étaient clairement pas réglementaire. C'étais pire que des pneus d'été mais en hiver. Nous sommes rester prit dans de la neige (slush). Avoir eu un camion avec des pneus convenable, rien de tout ça serait arrivé.
PIERRE-LUC M. en
Thank you, everything was perfect
Lena C. en
Le camion 26 pieds n avait pas essuie glace. Rendu a la maison la transmission a lâché. Devoir retourner chercher un 20 pieds( pendant ce temps les gars(8) de déménagement attendaient et j'ai dû payer le souper).ça aurait prit un 26 pieds mais il en avait plus. Le lendemain les essuis glace du camion étaient gelé ainsi que le lave glace. Obligé d arrêter sur le bord de la route plusieurs fois pour mettre de la neige pour laver les vitres avec mon balais a neige. Prit dans une côte pas capable de la montée et être obligé de payer un towing. Bref l entretien des véhicules est médiocre et devoir mettre 135$ de gaz pour 200km est dispendieux
Charles B. en
La j'ai été porter le trailer à repentigny il ne reste plus qu'à l'entretenir comme il se doit
Steve F. en
Really bad experience! Waiting to get in contact with costumer services please , if I can have name and phone number of agent to fix my problem Thanks steve
DOMINIC B. en
Tires on trailer are more than finished i slipped a few time on wet road
Guillaume C. en
Nobody was there when I returned the trailer. So I had no proof and confirmation that I returned de trailer in good condition. If something happen to the trailer during the night before it is checked in, I could be in trouble. Thanks for everything else. It's an amazing service.
stephane R. en
The owner have a bad attitude with client everything else is perfect
pierre L. en
Moins cher
daniel B. en
Tout était parfait. Merci!
kevin T. en
Number one
vincent T. en
About 45 min to wait for the rent guy !! The trailler have a broken strap on the passenger side and on the driver side the binder is not working . Bad equipement I buy 2 binder to strap the car on the trailler and one binder broken
frederic D. en
Service deja impeccable . Merci
serrurier L. en
You’re too expensive but station Johnny is so care full to the customers.
Marc André D. en
I have tell the manager before departure that one of the wheel strap was to short, she was worn down cause she was rubbing on the ground. He tell me na.. it's good yesterday the trailer was used to tow a chrysler 300 your mazda 3 have smaller tire. Guest what, i put the car on the trailer and the on the right side was to short of a good 10-12 inch, at least i came prepared and i use one of mine. Manager would not change is mind even if the other trailer was available.
Yannick P. en
$20 fee for wth? Suppose to be 19.95 I ve been charge $73.27...why???
RAYNALD N. en
Je loue depuis plusieurs année et j'ai toujours le même b on service....
andre M. en
First,it would be a good start by asking this review in french.... Most if your clients speak french in Quebec....not the first time i rent a Uhaul, not the last but never again There. No respect for the client there below any charts you could imagine..
Alain L. en
I try to réserve by your site but it did not work
emilie P. en
To expensive
HENRI E. en
Excellente expérience.
Steve L. en
The cashier was not helpful. And he force us to take 10$ gaz when 5$ was enough for the miles we did. And as we thought we fill up the truck even more then what we got at.
Jonathan G. en
Le monsieur qui m’a servit était lent et j’ai obtenu le camion à 11h20 alors que ma réservation était pour 11h, et je devais le ramener à 13h tout de même, donc je perdais 20 mins de location et pourtant je suis arrivé en avance ( 10h45) pour être sur d’avoir le camion à 11h00. Lors de la lecture du contrat via mon cellulaire, la partie ou je dois validé la bonne condition du véhicule, le préposé à appuyer lui même sur le bouton pour validé la bonne condition alors que c’est moi, le client, qui doit s’en assurer, je n’ai vraiment pas apprécié.
andre M. en
Service too long!
Denis R. en
The employee was very kind and patient with us.
laurence S. en
I'm pissed because the pickup i rent was not full of gasoline has they told me. After i've comed back of a 17km ride, they charged me about 12$ of gasoline, which is completely ridiculous.
Raymond G. en
I made reservation on web site. I specifically DECLINED insurance. I was charged insurance even though I didn't want it, declined it, didn't ask for it, never agreed to it.
MICHEL B. en
Super et pas de problème Personne gentil
Alex R. en
I was charged a fee for a service I specifically refused during check in and was told it was “out of their hands†during check out.
helene D. en
In french would be very apprécierez.
Sophie N. en
Great service by the young guy.
richard N. en
Votre sondage devrait être en français car nous sommes au Quebec
denis R. en
J'ai réserver cette remorque pour un transports de cote a cote de 60'' de large sauf que la porte (rampe) n'as pas 60'' donc très décevant de ne pas pouvoir entré le véhicule en question...à l'intérieur de la remorque..
RICHARD M. en
Because this place sale a fuel .20 cents up to the any other dealer. And for tis reason i dont return at this place and for UHaul company. And the second reason where the french version of the sondage
Philippe A. en
The people that served me made all the difference -- at this location. The only problem is the online reservation system. There is something lacking, the synchronization between what I reserved online and what will be available at the location it seems. For now the second time I use U-Haul it was a mess when I arrived in the sense that I was lucky to have a truck available (yesterday) or to have my truck ready when I arrived without having to deal with a clerk (last time). The clerk was so nice to me and arranged something to make it work, very fast. But I'm telling you, like last time, the online reservation seemed to have problems (the clerk had told me back then). It's the second time that happens and very sadly I think It would be better to order by phone... I prefer ordering online so much more as it makes things so much simpler and faster. Please fix your system... ! Also there seemed to have a need for more clerks at all locations I went. Last point, last time I was served, at the other location, the girl did not inform me correctly and because of that I was almost charged an extra 100$ if I remember the amount correctly. This is unacceptable... Maybe train the clerks to serve clients and also understand and work with the online system too maybe that is the problem ? But please have more clerks / workers because the waiting time is horrible ! But all the people that served me were so nice and I really think tried their best !! Thank you.
alain D. en
Merci ! Excellent service.
claude D. en
Excellent service, Ã recommander.
Jocelyn D. en
Ont ma charger des frais d'assurances sans mon consentement et aucune explication sur les frais rattaché à la location. Ma carte de crédit couvrent l'assurance de location. Très déçu de U-Haul et les politique cachottière.
richard T. en
That would be grate to have a french site
lyes B. en
5*