Customer Reviews for Star Valley Storage
(U-Haul Neighborhood Dealer)

417 reviews

4167 E Hwy 260   Payson, AZ 85541

(928) 474-3306

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–1 pm

Services at this Location:

Contact Us

(928) 474-3306

4167 E Hwy 260
Payson, AZ 85541

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–5 pm
  • Sun: 9 am–1 pm

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
4.0

Customer did not leave a comment.

Raymond Myers  |  Overall Experience 
Rating:
5.0

Great people

Peggy Richards  |  Overall Experience 
Rating:
4.0

Did not like the fact there was not a working gate.

Matt Mcgowen  |  Overall Experience 
Rating:
5.0

Great people I would recommend them

Victor Hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Rood  |  Overall Experience 
Rating:
5.0

Great customer service. Nice place.

Kathie Manning  |  Overall Experience 
Rating:
5.0

I was a few days late on my last payment (after renting for more than a year) and theyplaced a lock on our storage unit. I wish they would have emailed or called me instead. I made payment a few days late and they did not remove the lock at that time. Other than this issue we were happy with the rental unit and office staff.

Greg Vold  |  Overall Experience 
Rating:
5.0

Very friendly and helpful

Barbara Kingery  |  Overall Experience 
Rating:
5.0

Wonderful people helped me tremendously and I will always remember the care they gave me. Thank you so much for everything

Jesse Williamson  |  Overall Experience 
Rating:
5.0

Rented from Debbie in years previous and it’s always been a smooth & a professionally friendly process. This time needing storage, Debbie, Jenni and her husband went above and beyond to meet my needs in a timely fashion, even on their busy 4th of July weekend! Highly recommend if you need storage in Payson!

Sierra Johnson  |  Overall Experience 
Rating:
5.0

Extremely friendly service. Nothing negative to say. Great place.

Mark Schuflepowski  |  Overall Experience 
Rating:
5.0

It’s far too difficult to access the yard after the office has closed.

CARRIE CROSBY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

STEVEN STANFILL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Trey Ryder  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dianna Ducati  |  Overall Experience 
Rating:
5.0

Staff was very helpful and friendly...would definitely rent from here again if ever needed!

Kathy Holt  |  Overall Experience 
Rating:
5.0

Debbie is a wonderful person that goes out of her way to meet your needs yes I will recommend this place Great management !!!

Manuel Valenzuela  |  Overall Experience 
Rating:
5.0

Awesome experience. The staff was always very help. Would recommend to a friend.

danial waters  |  Overall Experience 
Rating:
5.0

Very nice Management! Deb and Beverly were great!

STEPHANIE ATKINS  |  Overall Experience 
Rating:
5.0

The only problem was when I was there at Christmas my pin to get in the locked gate would not work and the guy who works there just kept insisting that it was correct it may have been but it would not work when I tried in at the gate

Linda Dunlap  |  Overall Experience 
Rating:
5.0

Debbie was always friendly and helpful

Catherine Cullen  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Linda Moser  |  Overall Experience 
Rating:
5.0

Even with the snow, they made access reasonable. I never had any issues with access or billing.

James Zorn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley Woods  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kameran Hunsaker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MANUEL J BIRCH  |  Overall Experience 
Rating:
5.0

Great experience. I felt appreciated as a customer. Would recommend your facility. Thank you Debbie!

MICHAEL TIE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Debra Osentoski  |  Overall Experience 
Rating:
2.0

We canceled this storage unit on Friday, September 27th with Debbie the office manager. We did NOT move in. Please confirm I was not charged for this uniy.

Wayne Kimball  |  Reservation 
Rating:
4.0

We were very pleased with the storage facility for the time we used it. The only reason we moved out as we made room available under our house and now we have no more storage needs. Thank you

PAM AND STEVE STOVALL  |  Overall Experience 
Rating:
5.0

Best rental storage experience ever!

CHRIS BARR  |  Overall Experience 
Rating:
5.0

Great Place

HANNAH LUSK  |  Overall Experience 
Rating:
5.0

We found another facility closer to home but appreciate the friendly customer service

Jim Beadle  |  Reservation 
Rating:
5.0

Getting the storage unit was quick and easy. The office lady was very helpful in directing us to the right sized unit. The unit was perfect for what we needed.

Privacy Request  |  First Impressions 
Rating:
5.0

The mngr of the fclty. was grt, very helpful. She called after the tire blowout and rpr on the trlr. At the fclty she put us into a lgr unt when we discov. the one we rsrvd. was too sml.

KELLY CARTER  |  First Impressions 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

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  • Trailers & Towing

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  • Self-Storage

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  • Moving Supplies

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