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Raymond Myers | Overall Experience
Customer Reviews for Star Valley Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great people
Peggy Richards | Overall ExperienceDid not like the fact there was not a working gate.
Matt Mcgowen | Overall ExperienceGreat people I would recommend them
Victor Hernandez | Overall ExperienceGreat customer service. Nice place.
Kathie Manning | Overall ExperienceI was a few days late on my last payment (after renting for more than a year) and theyplaced a lock on our storage unit. I wish they would have emailed or called me instead. I made payment a few days late and they did not remove the lock at that time. Other than this issue we were happy with the rental unit and office staff.
Greg Vold | Overall ExperienceVery friendly and helpful
Barbara Kingery | Overall ExperienceWonderful people helped me tremendously and I will always remember the care they gave me. Thank you so much for everything
Jesse Williamson | Overall ExperienceRented from Debbie in years previous and it’s always been a smooth & a professionally friendly process. This time needing storage, Debbie, Jenni and her husband went above and beyond to meet my needs in a timely fashion, even on their busy 4th of July weekend! Highly recommend if you need storage in Payson!
Sierra Johnson | Overall ExperienceExtremely friendly service. Nothing negative to say. Great place.
Mark Schuflepowski | Overall ExperienceIt’s far too difficult to access the yard after the office has closed.
CARRIE CROSBY | Overall ExperienceStaff was very helpful and friendly...would definitely rent from here again if ever needed!
Kathy Holt | Overall ExperienceDebbie is a wonderful person that goes out of her way to meet your needs yes I will recommend this place Great management !!!
Manuel Valenzuela | Overall ExperienceAwesome experience. The staff was always very help. Would recommend to a friend.
danial waters | Overall ExperienceVery nice Management! Deb and Beverly were great!
STEPHANIE ATKINS | Overall ExperienceThe only problem was when I was there at Christmas my pin to get in the locked gate would not work and the guy who works there just kept insisting that it was correct it may have been but it would not work when I tried in at the gate
Linda Dunlap | Overall ExperienceDebbie was always friendly and helpful
Catherine Cullen | Overall ExperienceEven with the snow, they made access reasonable. I never had any issues with access or billing.
James Zorn | Overall ExperienceGreat experience. I felt appreciated as a customer. Would recommend your facility. Thank you Debbie!
MICHAEL TIE | Overall ExperienceWe canceled this storage unit on Friday, September 27th with Debbie the office manager. We did NOT move in. Please confirm I was not charged for this uniy.
Wayne Kimball | ReservationWe were very pleased with the storage facility for the time we used it. The only reason we moved out as we made room available under our house and now we have no more storage needs. Thank you
PAM AND STEVE STOVALL | Overall ExperienceBest rental storage experience ever!
CHRIS BARR | Overall ExperienceGreat Place
HANNAH LUSK | Overall ExperienceWe found another facility closer to home but appreciate the friendly customer service
Jim Beadle | ReservationGetting the storage unit was quick and easy. The office lady was very helpful in directing us to the right sized unit. The unit was perfect for what we needed.
Privacy Request | First ImpressionsThe mngr of the fclty. was grt, very helpful. She called after the tire blowout and rpr on the trlr. At the fclty she put us into a lgr unt when we discov. the one we rsrvd. was too sml.
KELLY CARTER | First Impressions