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Perry A.
Customer Reviews for Star Garage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Very friendly and helping!!!
mike H.Best Uhaul Experience ever!
Chad B.The owner was very sweet and accommodating. Recommend using him.
Joesph P.Over the top excellent experience, the guy who works here is as good as it gets. He made sure I had everything I needed. If you're ever needing a truck this is your place.
Mason M.Nothing. Very friendly and convenient
Scott S.This is the best place to rent a Uhaul from. The customer service was beyond amazing. The truck was cleaned.
Kristal O.The most friendliest and kindest man in Lubbock, he id by far the best person to rent a uhual from.
Nicky H.Service was great. Got in and out quick
Thomas C.Location is closing, so cluttered inside. Blankets/pads have a smell to them. Can't tell if that's just normal or not, first time renting them.
Thien H.The man running the place is very kind and patience,and very nice. With very good manners, very easy to work with and I will return to do business with him again. And let others know that it is wonderful to do business with U-Haul,.
melissa R.Amazing service! Very friendly staff, would recommend 10/10
zachary R.The business owner was friendly, helpful and thorough.
Tara W.Very nice Gentleman running the place.
chelsie Y.They did not check in my rental and I had to pay double!!! From here on out I will check it in myself. I called the help desk and they told me I turned it in late when I clearly didn't! I will find Penske next time!!
Christopher J.Excellent dealer, very friendly and helpful above and beyond. Would definitely come back again. Experience was wonderful!
ISTVAN S.He was very helpful and made the process very quick and easy, I will definitely be doing business here again. Istvan really made me feel comfortable though out the whole process, I am very pleased.
Jacob S.Great costumer service. Very friendly and very helpful. Thank you for making this first time experience as easy as possible
Miriam H.He is amazing and treated us like family.
Rhapsody D.Great service. We will return
david C.Steven is such a great guy and runs a good business. I have been to him several times for my Uhaul needs and will continue to go back to him.
KRYSTA C.Great customer service!
Julie C.Steve is a super nice person to deal with and made sure we had everything we needed.
Lisa S.Greeted with a smile. Very friendly and helpful. Customer service was great. Treated like a friend. Excellent.
EUGENE M.Stephen was amazing. He was out at the street to meet us and treated us like we had been friends for years. A breath of fresh air in this tough to find exceptional customer service . This location provided that to us. Thank you so much
John F.This was such a hassle free experience I would definitely recommend this place to anyone! Great customer service and such a smooth transaction. I will only come here for any U Hual needs.
CHRISTIAN T.Great place good genuine person, was extremely helpful and honest upfront.
Kenneth E.Great guy. Best Uhual employee I've ever delt with. Nice guy.
BILLY J.No improvements need to be made. The owner is a very kind and friendly man. He was extremely helpful and very friendly to my family as well. If I'm ever in need of any Uhaul products in Lubbock, I am definitely going back to this location!
Jeremy F.Everything was wonderful!!
mike H.The poor gentleman thought he had the morning off as we had scheduled to pickup our truck at another location. Last minute the plans were changed without much notice to any of us and we had to wait an hour to pickup the truck after finding the new location. The gentleman was wonderful, but U-Haul really screwed both the dealer and us there.
Dillon L.This gentleman goes above and beyond. Pleasure doing business with Star Garage
Corey H.I would like to thank my new Hungarian friend for the best UHaul service and experience ever. I cannot express how helpful, respectful, and kind he was. He did everything possible to make sure that we got what we needed. He treated my family like his own. The world would be a much better place if we had more people like him! Wishing him and his sweet pup the best, always!!
KARINA C.Nothing from now. Because everything is perfect
Eric K.Estevan(spelling) was very kind and helpful. Enjoyed his accent!
Donnie H.The drop off went smooth, owner was very nice and helpful.
MAIASIA G.great customer service
Roger P.Istevan was very helpful, interesting to talk to and very personable.
STEPHEN T.It was both a pleasure and blessing in meeting Ignacio/Esteban. His customer service was awesome. He was very busy with customers when we arrived, but was very courteous and friendly. We were in and out pretty quickly once he was able to get to us. While this was not the typical Uhaul l have visited before, it was well worth it. Should we need to rent a truck again, we will definitely return to Star Garage. Keep up the good work!!
Carla J.The gentleman who helped us was friendly and accommodating. He went above and beyond to be sure we had no issues during our rental.
Lisa P.The owner of this location was extremely personable and helpful! They were able to check our truck in for us even though it was after hours!
Ivan C.My drop off location Experian was amazing. The customer service was superb that I even felt I was visiting a friend. Thank you!!
MARIA R.Nothing. Owner was great
Robert B.Steven was absolutely helpful! He definitely helped me out during this process of renting a uhaul the first time ever. He was so nice & ensured everything was okay especially since I was a woman driving a huge uhaul. I would definitely recommend!
Morgan J.Mr Steven provided an excellent customer service! Super friendly and helpful! We even met his dog! We will definitely come back to rent from Him again! Everything was good!
Sheryl J.The gentleman was one of the nicest people I've met in a while. I've recently rented twice from two separate locations. Once a truck, the second a trailer. I will absolutely be going back to this location.
Steven S.Honestly, not a dang thing cause my experience was SUPERB from the start of my venture to rent the utility trailer.
Leroy S.Great friendly service !
Aleah F.Staff was very friendly.
MARLEY F.Nada
Michael L.Istvan is a very friendly and helpful guy. I am very happy to work with him- highly recommended.
Yusuf D.Maybe a cleaner office. The proprietor was very helpful and nice.
Norma J.The owner was very respectful and easy going and it was like I've known him my whole life. I highly recommend this u haul location to everyone .
Eddie W.Steve provided an experience like no other. Not only was his equipment clean and easy to use, but he had the best customer service I have ever experienced! Would highly recommend using his services again. Not to mention he is quite the Hungarian hunk.
Megan R.Steven was such a gentleman and was so helpful to ensure we had everything we needed. Great customer service!
Lindsay M.Fantastic experience! This garage is managed by one of the most sweetest, caring, and professional man! We had a great time talking about Hungary and all of his travels as a young man! The equipment was clean and ready and he was extremely accommodating! Everyone should order from this garage!!!
Oliver L.Area did not seem safe.
RONALD C.Steve is a great service representative dedicated to old school service and was a pleasure to work with. Highly recommended
James C.I Just love him!!! We was so kind and great to us!!!!! Awesome customer service!! We were in and out and on our way moving in a flash!!!! We truly has a wonderful experience!!!
Dorothea T.Steven was the Best. A true Pro.
Bruce B.