No one in there knew how to do anything I had to figure it out on my on by doing the self service optionMelissa H.
Customer Reviews for Star City Auto Parts
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Vittorio D.
El cliente no dejó un comentario.Wesley D.
Lock box was difficult to open/instructions for truck number were incorrect, truck backed up too close to fence to read numberHeather C.
El cliente no dejó un comentario.Chris R.
El cliente no dejó un comentario.Wendy M.
El cliente no dejó un comentario.Janet W.
Inside of truck bed was dirty I put the same amount of fuel in it that was in it when I picked it up yet was charged for more fuel? After I done there job and cleaned the truck outJoshua M.
I waited more than 90 minutes. I already reserved the truck but for some reason the reservation was not processing completely at the business. While the rep was understanding of my time- he mentioned this had happened before. I would certainly have the reservation process looked at. It wasn't a great start to the day or move. The Uhaul broke down on I-81. A tire shredded apart. Nothing about this move with Uhaul was pleasant. And I certainly wasn't prepared for a break down on the Interstate.KAY N.
El cliente no dejó un comentario.Jacob T.
El cliente no dejó un comentario.Thomas M.
El cliente no dejó un comentario.Dave B.
El cliente no dejó un comentario.Kathe P.
Had to wait an hour to get my rental as the â€œU-Haul guyâ€ stepped out to pay his insuranceMarc G.
El cliente no dejó un comentario.KATILUCIA T.
They did not have the truck that uhaul online said they would. The location was a dump. It took 45mins to get my rental partly because neither their computer or their card reader worked. The person who assisted me was helpful though.Mark B.
I was told that the location I originally reserved the truck did not have one available and was sent to a second location which also did not have my truck available. The second location sent me to Star City because they had the truck. Also, since I had purchased boxes and supplies on my original on-line order the I had to go BACK to the original location to pickup the supplies. I wasted all morning when I should have been home loading the truck. This was a complete mess.Anthony D.
El cliente no dejó un comentario.Mark C.
Very Excellent Customer Service Thank You!Lucretia Z.
U-HAUL standards for Neighborhood Dealers is very low or nonexistent. It seems anyone with extra parking space qualifies.Gary R.
El cliente no dejó un comentario.Mary Ellen O.
El cliente no dejó un comentario.Christina K.
Don't think they knew we had rental truck, so took a little time to get it ready and going, but overall they were awesome, friendly and very helpful! We appreciate everything they did to help us get moving! ¡Gracias!Robert C.
El cliente no dejó un comentario.Steven F.
El cliente no dejó un comentario.John F.
Person who rented trailer to me informed me that I could drop off at any drop off which was wrong. Told him three times where I would drop off, did and got charged extra fee which is in process of reimbursement , just a hasslemicheal L.
Staff friendly and helpful.brian H.
One hour out of the way to drop off, added two hours around trip to my journey , place was dangerous and no drop box. Spend andother hour figuring out what to do with the van key, uhaul hung up on me so I used another phone to call again. And I was charged more for having to drop off the van there!!!! Never will I use uhaul again or recommend itMaria B.