Comentarios del cliente para Star Central Auto LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Star Central Auto LLC

Grado total:

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Evan W.
Grado:

El cliente no dejó un comentario.

CHUNG-TAI W.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

One of the best rental places I have used. Was in and out in minutes. The vehicle was ready and waiting for me right in front and was clean and ready to go. I will definitely recommend this place to anyone who wants to rent a U-Haul

john L.
Grado:

I wasnt aware fridays were more expensive than sun-thur to rent .

Thomas L.
Grado:

The office had a stench of cigarette smoke. The truck had a severe shimmy in the front then while you were driving.

Elizabeth G.
Grado:

Exceptional service

Randy R.
Grado:

El cliente no dejó un comentario.

Jose O.
Grado:

Better customer service

David D.
Grado:

El cliente no dejó un comentario.

Raymond A.
Grado:

Ordering online was annoying and $20 fee for return is ridiculous.

ALFONSO D.
Grado:

El cliente no dejó un comentario.

Kamran A.
Grado:

This is a great location to rent. Very helpful an friendly.

robert L.
Grado:

El cliente no dejó un comentario.

Daniel S.
Grado:

Sales person I delt with is great at her job

Janeen C.
Grado:

El cliente no dejó un comentario.

Leonard H.
Grado:

Kwan was very kind and gracious and streamlined the whole process.

Ronald S.
Grado:

El cliente no dejó un comentario.

Sherry A.
Grado:

El cliente no dejó un comentario.

Ron M.
Grado:

El cliente no dejó un comentario.

Ron M.
Grado:

El cliente no dejó un comentario.

robert L.
Grado:

El cliente no dejó un comentario.

Randy R.
Grado:

El cliente no dejó un comentario.

Andrew Y.
Grado:

El cliente no dejó un comentario.

Robin M.
Grado:

we were happy to have a brand new clean truck.

TAMMY T.
Grado:

El cliente no dejó un comentario.

jill T.
Grado:

El cliente no dejó un comentario.

Ralph S.
Grado:

El cliente no dejó un comentario.

Elizabeth D.
Grado:

Great customer service and smooth transition from start to finish.

Joseph L.
Grado:

Butch was awesome! Made everything easy for me . Thank u butch

Jeff K.
Grado:

Show users where parking brake release is. I saw it, but many would not.

Elizabeth G.
Grado:

Great customer service!

CHRISDARLIN J.
Grado:

El cliente no dejó un comentario.

Bernard F.
Grado:

Lot is small. If you've got trouble navigating small spaces in the truck, maybe drop off at a different location. No actual complaints, just a heads up.

george M.
Grado:

El cliente no dejó un comentario.

Peter D.
Grado:

El cliente no dejó un comentario.

Brendan O.
Grado:

El cliente no dejó un comentario.

Chayanne C.
Grado:

El cliente no dejó un comentario.

Michael R.
Grado:

I was accused of not filing the gas to the appropriate levels and hard to argue for 20 minutes with the attendant that I picked up the truck with 1/8 of a tank not 3/4 as his “computer showed” it was not a pleasant experience.

Barry K.
Grado:

El cliente no dejó un comentario.

Alissa S.
Grado:

Quick pick up and return. Good customer service. Would recommend to others! Limited parking when returning the truck though.

Allison C.
Grado:

El cliente no dejó un comentario.

Robih E.
Grado:

El cliente no dejó un comentario.

larry L.
Grado:

Butch is terrific and this was not the first time I have rented from this location. The truck was clean, swept, all gassed up and ready for me to take it with no problems what-so-ever. If you really want a reliable place to rent your U-Haul from, it's Butch...….seriously, you'll be happy with no problems

Toni C.
Grado:

El cliente no dejó un comentario.

Michael H.
Grado:

El cliente no dejó un comentario.

Richard P.
Grado:

EVERYTHING WENT GREAT!!

ROBERT P.
Grado:

The truck I rented badly needs to be serviced. I've driven many trucks, some even bigger, and the steering was so "loose" that it created an extremely stressful and borderline dangerous driving experience. It's not right at all that regular non professional drivers especially, be given equipment like that AND be charged top dollar on top if it!

Helen N.
Grado:

Very accommodating. Convenient location. They answered the phone right away. I will definitely recommend them.

Otto M.
Grado:

The main reception of the place to rent the truck was disorganized and dirty... The original place was closer to our origination and was switch to Commack the day before pick-up. I appreciate the call but this changed the course of our plan to move since Commack was much further from our move.

monique M.
Grado:

So easy, fast, reasonably priced. Butch made a very difficult day just that much easier!

Michael G.
Grado:

El cliente no dejó un comentario.

Tom D.
Grado:

The owner was friendly and completed my transaction within a few minutes

Robert B.
Grado:

Service was quick and the personnel was helpful and explained everything in detail.

Michael S.
Grado:

The staff was courteous and helpful. The vehicles were well maintained. The location is very convenient considering that they are a gas station and you don’t have to go far to refuel.

Ocaria D.
Grado:

The person at the drop off location was very rude to us. I filled up the gas tank and the employee was very rude to me about how much it should be filled up. The location was messy and disorganized as well. I never want to use U-Haul again.

Daniel S.
Grado:

El cliente no dejó un comentario.

Edward R.
Grado:

El cliente no dejó un comentario.

rosallyn R.
Grado:

everything is great and fast. no problems.

Kristine W.
Grado:

El cliente no dejó un comentario.

Will H.
Grado:

The app was not working so there was a little confusion about gas usage, when the truck was picked up and when the truck was returned. Michelle was able to work out the difference quickly so I’m happy with the overall experience.

Dennis V.
Grado:

El cliente no dejó un comentario.

Wilber A.
Grado:

It's always better when you have the availability to pick up the truck very early, the only improvement I can recommend at this time for this location is a way to get the equipment earlier.

joseph B.
Grado:

El cliente no dejó un comentario.

ALEX C.
Grado:

El cliente no dejó un comentario.

Loy L.
Grado:

El cliente no dejó un comentario.

Jan V.
Grado:

El cliente no dejó un comentario.

Jesse M.
Grado:

Provide a local guide with truck routes. For example, give us the NYCDOT truck route map.

Thomas K.
Grado:

El cliente no dejó un comentario.

Robert C.
Grado:

El cliente no dejó un comentario.

Jeffrey S.
Grado:

El cliente no dejó un comentario.

Philip T P.
Grado:

El cliente no dejó un comentario.

kevin B.
Grado:

I reserved a cargo van for sunday 10/4/2018. At trannyman in Smithtown I arrived on time only to find the van was not available. No email was sent to me no consideration for my time or inconvenience. I was given lame excuses by customer service including one about time changes. Nonsense! Eventually I went to another location and rented a van. I expect much more but didn’t even get an apology!

PETER S.
Grado:

Butch was awesome, helped me every step of the way. Highly recommended.

Christopher H.
Grado:

So many things. 1) You moved the pickup truck from a location that is 1/2 mile from my house to a location that is 7 miles away. This cost me an extra $20 in mileage charges. 2) When I arrived to pick up my rental at the agreed upon time (1:00), the vehicle was not there. 3) I had to drive to another location to rent the pickup truck and did not have use of the vehicle until 2:30, yet the return time (7:00 pm) did not change, therefore I lost 1.5 hours of use of that vehicle. U-haul puts profits before customer satisfaction. I cant imagine a vehicle rental company like Hertz or any other making a customer drive to a more distant location to pick up a rental vehicle. VERY POOR CUSTOMER SERVICE.

Hassan A.
Grado:

El cliente no dejó un comentario.

David D.
Grado:

your website missed represented the vehicle that I was renting ! I will never again rent a van from U-Haul unless you show me a picture of the Vehicle that I am going to actually rent! You showed me a van that was much bigger than the one that I actually got! That is FALSE ADVERTISING!!!!!!!!!!! U-Haul sucks! However the location was managed very well.

Jedd M.
Grado:

Butch at star central rental in commack is THE BEST !!! He is always very professional and courteous. I rent from U-Haul often and he is by far the best.

JESSICA B.
Grado:

Super easy and convenient!

ROBERT H.
Grado:

Everything was great.

Steve M.
Grado:

I had an issue with the tie down straps of the auto transport trailer soon after getting on the road. I called the UHaul pickup location and spoke to the gentleman who originally signed me in. Even though it was past the end of his workday, he agreed to stay until I could get to his location. He showed me what I was doing wrong and got me back on the road. He truly went above and beyond!

Jose P.
Grado:

El cliente no dejó un comentario.

Alan W.
Grado:

Inside passenger arm rest was cracked, Otherwise, vehicle was clean.

NICOLE J.
Grado:

El cliente no dejó un comentario.

kyle L.
Grado:

El cliente no dejó un comentario.

Dipal D.
Grado:

El cliente no dejó un comentario.

Michael G.
Grado:

An enormity of respect to the staff here. I had a 1-way rental and when returning to another station they found two dents which were there at the time of pickup but which I didn't notice. While the receiving center tried to pin the damage on me, a quick call to this office had them certify that the dents were present when I got the car and I was not charged. Thank you for your honesty!

Drew T.
Grado:

El cliente no dejó un comentario.

Cristian C.
Grado:

El cliente no dejó un comentario.

JILLIAN R.
Grado:

El cliente no dejó un comentario.

KEVIN C.
Grado:

El cliente no dejó un comentario.

Garrett B.
Grado:

NA

Julie S.
Grado:

Service was good - but receipt was incorrect. Car was returned on 07/24/2018 - Receipt stated 7/23/18. This would have indicated that a five hour trip was completed in less than 2 hours! However, this had no effect on the overall cost to me.

Ben B.
Grado:

Butch was greyand very accommodating.

Darren F.
Grado:

Pleasure renting from this location. Butch works there and was awesome to deal with. Super honest and reliable. Would definitely rent again there.

Adam H.
Grado:

The owner Bruce was nice, professional and easy to work with. I was very happy with his business and the truck was in perfect condition!

Adam H.
Grado:

El cliente no dejó un comentario.

James T.
Grado:

Very polite and helpful person at the counter.

ROBERT R.
Grado:

El cliente no dejó un comentario.

richard L.
Grado:

El cliente no dejó un comentario.

Jessica M.
Grado:

Convenient location.

No reviews have been submitted for this location.

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