El cliente no dejó un comentario.Cary V.
Customer Reviews for Stans MFA
(U-Haul Neighborhood Dealer)
Boonville, MO 65233
(2 miles from I-70 Ext 106)
Servicios en esta ubicación:
- Mon–Fri8 a. m. - 5 p. m.
- 3/20/2023 - 4/1/2023: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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I just had problems with the online check-in and return. Guess I am old school!!!Sandra M.
Nothing it was perfectJohn B.
El cliente no dejó un comentario.Victoria Y.
Thank you UHaul and Stan!Martin K.
Place was supposed to open at 8am. No one showed. Had to figure out the online drop off option.Josh H.
El cliente no dejó un comentario.Bryan C.
Stan was very polite and just a nice guyEd B.
El cliente no dejó un comentario.Marion D.
This location was closed when I dropped off the truck. It was a very simple drop off.David R.
Stan is always helpful.Ron B.
El cliente no dejó un comentario.Linda S.
El cliente no dejó un comentario.David P.
El cliente no dejó un comentario.RC S.
Stan is very cooperative. Great place to rent from.Ron B.
El cliente no dejó un comentario.Caleb C.
El cliente no dejó un comentario.Bradley V.
Stan's had a problem printing off my contract, other than that they were very helpful and the process was easy and fast.Ronald D.
El cliente no dejó un comentario.Alan S.
El cliente no dejó un comentario.Tony M.
Easy in and out. Very convenient. Courteous location.Ron B.
Extremely easy to use and very friendly! Highly recommend!Keith M.
Courteous service, clean equipment and availability. That's what I like about using Stans MFA for U-Haul rental.Ron B.
El cliente no dejó un comentario.Ron B.
Stan is always cooperative! Recommend this location for U-Haul rentals.Ron B.
El cliente no dejó un comentario.Ron B.
Stan is always great to work with.Ron B.
El cliente no dejó un comentario.Keith M.
El cliente no dejó un comentario.pat L.
Proprietor was helpful and personable. Excellent support at this location.Gary F.
Make contact with Stan before your pick up date and time. Had to over an hour for store to open up.Robert P.
Stan goes above the normal service expected and is great to work with.Ron B.
Stan is always great to work with. Equipment selection is good and available.Ron B.
Guy was rude and didn't seem to care for people of colorSkyy W.
El cliente no dejó un comentario.JOSEPH C.
El cliente no dejó un comentario.Samantha C.
Stan was very helpful. He made sure he got me a trailer with really good tires knowing I was driving across country by myself. The trailer handled excellent.Deborah R.
El cliente no dejó un comentario.Ron B.
El cliente no dejó un comentario.Richard S.
El cliente no dejó un comentario.Chase B.
El cliente no dejó un comentario.Jacob G.
El cliente no dejó un comentario.Fleetmark S.
This U-Haul location is not a main store; it is a side business that isn't well staffed nor do they have a large inventory of U-Haul trucks, trailers, supplies, etc... It is ok if you are dropping off a rental, but for a better inventory of U-Haul rentals and products, it would be better to make the extra drive to the Columbia, MO location.William S.
El cliente no dejó un comentario.Brian S.
El cliente no dejó un comentario.Frank D.
El cliente no dejó un comentario.Anna S.
El cliente no dejó un comentario.James K.
Stan will accommodate my schedule to arrange for pick up. Great service.Ron B.
Nothing. Stan was awesome to deal with.James H.
Stan was absolutely the most accommodating and helpful person you can imagine. Great service.....exceptional individual.Scott H.
i really liked the personal in both area's the pick up was convenient the drop off was convenient. The personal were helpfulFARRIS C.
Stan is always courteous and goes out of his way to make sure I can pick up the u-haul trailer, even if he stays late. Great service!!Ron B.
Stan was very friendly and extremely helpful. He made it an easy and seamless process.Randon L.
El cliente no dejó un comentario.Scott D.
El cliente no dejó un comentario.HALEY R.
El cliente no dejó un comentario.Curtis C.
Stan is always willing to work with me, even if I have to pick up after hours. Thank you Stan.Ron B.
Really enjoyed dealing with Stan. Small shop but had everything I needed and was a very pleasant and easygoing person to deal with. Would use him again in a heartbeat.Russ B.
Need to be more engaged. Didn't know where a dolly was. Finally found one in another truckKendal D.
My complaint is against the UHaul Moving and Storage at University of Missouri - I had a reservation last weekend # 20851372 Robert Wilson - I was advised on 05/28 that my reserved equipment (that was reserved months in advance!) was not available in the immediate area and that I would have to drive 50 miles round trip to Booneville MO to pick up the equipment I required. My original reservation did not request Safe Tow - however, the Booneville location added Safe Tow and charged me an additional $30. I did not order this and did not want this service. I would like an immediate refund of $30 to my credit card. Also your "$50 guarantee if your equipment is not available" statement on you web site - I guess that policy only applies if you totally screw a customer, not just inconvenience them with a 50 miles and an hour out of his way trip! This has been a horrible customer experience. With a standing reservation months in advance, seems my equipment would be there, or YOU would go to Booneville and pick it up. Robert Wilson 214-995-7172Robert W.
The man doing the uhaul is about 80yrs old and can barely see the screen or typeWinsdie L.
El cliente no dejó un comentario.Warren S.
I returned the truck on Easter Sunday, the location wasn't open. There wasn't a lot of room to park because of all the other returned uhaul trucks and trailers.LEE T.
smooth process getting truck. very friendly and helpfulDonna J.
El cliente no dejó un comentario.Martin F.
Very helpful and friendly!!! Recommended someone to assist to get my vehicle loaded.Shawn K.
all goog. great serviceROBERT M.
It was a convenient location for me. But trying to check it out and return in online is a pain. Kept saying I was at the location and I was sitting right at the station. Had to call both times.KARLA K.
He was very helpful and very nice. Good Job Stan.Alicia B.
El cliente no dejó un comentario.Charles B.
Great customer service and he made it quick and easy!Austin E.
Overall this experience was satisfactory. The issue that I had was that the owner of the facility called at 11:00 AM, stating that he was closing up early and needed me to be there before 1:00 PM. I work or an hour away, I did not know ahead of time he was closing up early and so it made it somewhat inconvenient. The drop off/return was convenient. There were some documents posted that were biased towards a particular religion and political pins that expressed some specific political views. That made me somewhat uncomfortable. I understand that this is a privately owned location. The owner was polite and pleasant to work with.Tawny B.
Very helpful and friendly.John L.
Customer service in Springfield and Stan's MFA provide great service.Ron B.
Stan's MFA is always easy to work with. He is willing to accommodate my schedule since I arrive shortly after he closes. Many thanks to Stan.Ron B.
Would definitely do business with again.Gary B.
Stans MFA is always courteous and is willing to accommodate the customer even if I will be at his location after he closes. He waits for me. Stans customer service is excellent!!Ron B.
El cliente no dejó un comentario.Steve A.
El cliente no dejó un comentario.Adam O.
1st actually pick up the phone and call your dealerships and let them know a customer is on the way so we the customer doesn't have to wait for an hour,,2nd have your dealerships check equipment like tires, they shouldn't go out unfixed especially if the pick up place is a mechanic shop. Finally when your district people give something to customers, the should keep ALL of what they say they are going to do, not just some of the things that they said.Robert S.
Always great service.Ron B.
Very helpful and friendly at the pickup locationaustin E.
Nothing to improve. Everything got done quickly.John S.
Lower your rates, $1,256.00 + $100 for insurance WOW I think $1,256.00 is a bit much just to borrow a truck to drive, the only thing you're doing is supplying the truck you're not paying for gas it doesn't cost you anything and I've been using U-Haul for many decades.IAN B.
El cliente no dejó un comentario.Cecilia L.
El cliente no dejó un comentario.Lola W.
El cliente no dejó un comentario.Veronica M.
El cliente no dejó un comentario.Kevin O.
Stan stops what he is working on to help uhaul customers. He has been in business in boonville for about 40 years and is great to deal withjohn D.
El cliente no dejó un comentario.lynn S.
Can not think of anything.Alicia B.
El cliente no dejó un comentario.Caleb M.
Good service. No negative comments deemed necessary.William S.
El cliente no dejó un comentario.Roger J.
First of all the initial place I was told to pick up my Uhaul was not the place that I was supposed to pick it up. I did not get a text message until the day of pick up telling me where to pick it up at. If I had not investigated on my own we would not have known where to go. I was unable to get my contract except by email because Stan's computer was not working. Stan was very rude when we pulled up to pick up the vehicle.Gary G.
Was not open, tried to return 3 days in a row finally just dropped trailer off. No instructions where to leave trailer! Tried to call numerous times, no message or answer!William A.
El cliente no dejó un comentario.Haley R.
Everything worked very well as expected. No complaints.David B.
El cliente no dejó un comentario.Angelique B.
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