You charges 39.99 for the first then 60$ for the second day I expect some money back.Michael H.
Customer Reviews for Stanley Automotive
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Very friendly.Ralph M.
El cliente no dejó un comentario.Michael S.
El cliente no dejó un comentario.Amanda A.
El cliente no dejó un comentario.THOMAS S.
When I picked up the truck the rental paper said it had a full tank of gas and only had 3/4 of a tank and at $4.50 a gallon that's a lot of money I paid for that I didn't use because I returned it for like I was supposed totim H.
El cliente no dejó un comentario.Melinda R.
They were very helpful.Billy E.
El cliente no dejó un comentario.Joshua K.
This was a great location to rent from. They made the rental process quick and easy. The truck was clean and saved its purpose. Couldn't ask for moreSADIE B.
First Lady I talk to was great, Great service, Second lady I talk to in charlotte, Completely terrible, very rude, didn't care, I could rent truck or not, Try to get me to go way out of my way, didn't want to look for something closer, I went 30 minutes out of my way, which caused me to drive 1 hour more, But over all I am satisfied? Thanks Uhaul,James-Larry R.
El cliente no dejó un comentario.CHAVIAN C.
I understand Stanley NC is stuck in times. But at some point your morality should kick in and fairness and human decency should come first. I HATE RACISM. Everybody should be treated equally. I pay just like a Caucasian person will, so my money is good enough to be taken but NOT respected and treated fairly. Well welcome to the South, only thing disgusting about it, racism.Stephon M.
I have sent numerous emails that you have the wrong email address. Please take my email off your recordsMichael S.
They over changed me and when i called to ask questions about it i was told that they couldn't help meELENA B.
Nice guy very helpful and accomidatingnancy T.
El cliente no dejó un comentario.Lynn A.
El cliente no dejó un comentario.STEPHEN M.
El cliente no dejó un comentario.Arthur W.
El cliente no dejó un comentario.jerry H.
None. Great experienceGeorge M.
El cliente no dejó un comentario.LEONARD A.
Extremely helpful. I had trouble with the online U-Haul check-in and the staff took care of everything.Charles E.
Truck was parked in high grass and location appeared ran downJOCELYN T.
Truck ran good and had an excellent A/C unit on a hot day!JEFFREY S.
El cliente no dejó un comentario.KRISTA G.
Very nice people very helpfulChristopher G.
This particular location needs to have their equipment a little more accessible. I had to drive thr truck through an opening barely big enough for the truck to fit through. That's a recipe for disaster. My other complains are with the mobile check in process. It takes awhile with the verifying who you are. You should let the customer know that you are going to actually call the reference phone numbers given. People don't answer for phone numbers they don't know and it would be nice to be able to give those people a heads up the U-haul will be calling. Also if you could let us know up front the process is going to take 20+ minutes to get through that would be nice.David S.
Great customer service, and the lady that did the rental was super nice. I would recommend Stanley automiTIMOTHY B.
Representative checked me in. Helped me back trailer into spotTedd S.
El cliente no dejó un comentario.DIANE L.
Reservation date was incorrect. They had me scheduled for July 1 . Tow dolly that I was originally told could handle my 2013 Ford C-max was changed to a different tow transporter that cost more money.PATRICIA S.
El cliente no dejó un comentario.MICHAEL M.
I rent from this location often. Very cool people. Especially Rachael, she is as sweet as can be. Always greets me with a beautiful smile. I love her personality and she is a beautiful lady. I highly recommend renting from this location, clean trucks, prompt service and a gorgeous women that will make you feel welcomed every time.Stephon M.
El cliente no dejó un comentario.ralph G.
El cliente no dejó un comentario.Waverly G.
El cliente no dejó un comentario.CHRISTOPHERTERRI H.
El cliente no dejó un comentario.Kenneth N.
El cliente no dejó un comentario.JOSEPH P.
Extremely helpful staff.Kathryn A.
El cliente no dejó un comentario.Anthony C.
El cliente no dejó un comentario.JOSE R.
Drop off location was great helpful and very niceJohn S.
El cliente no dejó un comentario.TONY M.
El cliente no dejó un comentario.kristina C.
El cliente no dejó un comentario.CRYSANNA J.
El cliente no dejó un comentario.Melissa D.
El cliente no dejó un comentario.Roger J.
El cliente no dejó un comentario.SABIN T.
El cliente no dejó un comentario.Bassam A.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.Frank O.
These guys are great! Easy pick up and drip drop off. No hassle.Kelly W.
Derek sets up everything and is very helpful. Will be going again for my big move in a few months.James D.
El cliente no dejó un comentario.Jessica H.
Please make sure when we order supplies to help with the move that they are on the truck. We had no furniture pads and no dollyJadarian M.
El cliente no dejó un comentario.Dylan C.
Very courteous, very knowledgeable and friendly.gary G.
El cliente no dejó un comentario.Russell M.
The customer service attendant was unsuccessful in correcting a U-HAUL error which in turn caused additional fees that weren't truly accrued. Therefore causing me to have to pay over triple what my rental shouldve costed.Robert P.
El cliente no dejó un comentario.Todd H.
I relieve believe it couldn't betterCHRIS P.
They tried giving me a trailer with a flat tire things on the truck were good except for passenger door wouldn't open from outside wipers needed replaced one of the 12 V power outlets didn't work They made me wait for hours for another trailer instead of just switching out tires with another trailer that was there and they said I was going to get a discount and I wound up paying a lot more than I thought. Ironically I called the guy the day before to make sure the units were checked out ... he said they weregeorge M.
El cliente no dejó un comentario.angel L.
El cliente no dejó un comentario.harold H.
El cliente no dejó un comentario.Matt S.
El cliente no dejó un comentario.Aaron Q.
El cliente no dejó un comentario.Daniel F.
El cliente no dejó un comentario.Sheila J.
My reservation was at 10, I stood in the cold rain for over an hour waiting on the website to give me the lock box key, I took the uhaul back with double the gas in it that I started with, and on time, and cleaned out. I was charged a $30 cleaning fee because he said he found a cigarette butt on the back bumper ( I don't smoke, that could have been anyone ) Then he couldn't tell me why there was extra $5 fee.Charles C.
El cliente no dejó un comentario.dwayne K.
El cliente no dejó un comentario.Steven W.
I refueled yet you still charged for gas. That's an extremely subjective judgement based on a floating needle. Not happy about that.Randy S.
El cliente no dejó un comentario.Bryce B.
The team at this location were very helpful in processing my drop off. They are professional and organized. I will use this location again.Joseph K.
El cliente no dejó un comentario.Bryan R.
El cliente no dejó un comentario.Joseph K.
My experience renting a truck this time was an absolute nightmareâ€¦ Truck was not where it was supposed to be the first day that I needed it when I went to the second location where the truck was they were closed I could not get my truck it cost me an extra day I had to take a day of work off that cost me money in the second day we come to get our truck at the location we are told and it wasn't there again it was at the other location again! Cost us more time cost me more money I am a very angry upset customer I will be ssaying a lot of negative things about U-Haul if this matter is not taken up by someone and I am made happy...worst experience I've ever had moving ...very angry at U-Haul!John W.
El cliente no dejó un comentario.CHRISTOPHER M.
El cliente no dejó un comentario.Kathleen S.
El cliente no dejó un comentario.Jill M.
El cliente no dejó un comentario.RANDALL W.
I just dropped off the truckAlexander G.
El cliente no dejó un comentario.Richard B.
El cliente no dejó un comentario.Edward N.
could not have received better service, This guy did a gr4eat job.ted S.
El cliente no dejó un comentario.Harold C.
Staff was nice and helpful!Joan W.
El cliente no dejó un comentario.MICHAEL P.
El cliente no dejó un comentario.Scott S.
Have instructions on use since vehicles are different on location of wipers, brakes etcDionne D.
El cliente no dejó un comentario.Phairlever L.
El cliente no dejó un comentario.toni P.
Had to drive 25 miles to pick up a truck when it should've been 2 miles from my houseKen B.
El cliente no dejó un comentario.George B.
El cliente no dejó un comentario.LINDA D.
El cliente no dejó un comentario.Francisco M.
El cliente no dejó un comentario.david T.
This was not a convenient location for me. Had to pick truck up at one location and dolly at anotherrodney S.
El cliente no dejó un comentario.ashley I.