Comentarios de los clientes para Stadium Storage

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Stadium Storage

Clasificación general:

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Michele S.
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It was exceptional. Service was great. Thankyou

olabisi O.
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El cliente no dejó un comentario.

WARREN D.
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El cliente no dejó un comentario.

Ginger P.
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El cliente no dejó un comentario.

Lane F.
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El cliente no dejó un comentario.

robert B.
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El cliente no dejó un comentario.

Daniel L.
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El cliente no dejó un comentario.

Leonard D.
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Mark was great, friendly and easy to talk to. I will be back in the future, thanks.

Jennifer G.
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El cliente no dejó un comentario.

Rachel T.
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Make it very clear from the beginning that if people are using phone check in, they should download the app and that it likely won't work from a browser window. Tell the individuals working at the location, make it clear on the website. The call representative I finally spoke to said he gets many calls a day about the problem. It would've saved me 45 minutes of hanging out alone in a dark parking lot trying to figure it out and being on hold.

CHERYL H.
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El cliente no dejó un comentario.

Sam B.
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Most pleasant uhaul rental experience I can remember, and I have had a lot.

thary P.
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El cliente no dejó un comentario.

Masashi H.
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El cliente no dejó un comentario.

Meghan S.
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El cliente no dejó un comentario.

JUDITH M.
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El cliente no dejó un comentario.

Kaitlyn V.
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I found an empty syringe behind the passenger seat. I took a picture too. Seriously thinking that no one cleans these trucks. Very unhappy.

Michael M.
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El cliente no dejó un comentario.

Nancy S.
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You only need a bit of tech knowledge to do the digital check in. It was great. Very smooth. Truck great. Easy!

Ruth M.
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nothing!

Rajeev G.
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El cliente no dejó un comentario.

John N.
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El cliente no dejó un comentario.

Katherine K.
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You're doing great. Just keep up the good work.

Tamer S.
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El cliente no dejó un comentario.

Miream L.
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El cliente no dejó un comentario.

Alvaro C.
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El cliente no dejó un comentario.

RACHEL J.
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Contactless drop-off. Very straightforward!

Rohan N.
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The best ever. I will use it again and again. Far higher than my expectations.

Aarohi G.
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El cliente no dejó un comentario.

Larry T.
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Your website is terrible and they charged me extra for gas after I brought level to when I picked up the truck, U Haul does not get a good grade from Me

Jonathan V.
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My only complaint was the price of the rental and the truck only got about 6 miles per gallon...

melissa S.
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El cliente no dejó un comentario.

Kenneth R.
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El cliente no dejó un comentario.

Forest C.
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El cliente no dejó un comentario.

Bruce M.
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El cliente no dejó un comentario.

Paul H.
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El cliente no dejó un comentario.

THORNE P.
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El cliente no dejó un comentario.

Sahil S.
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El cliente no dejó un comentario.

jeanne T.
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El cliente no dejó un comentario.

Adam L.
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We were able to complete the contact less check-in process. Easy to follow the App and drop keys in box. Night and Day experience from picking up the truck in Boston!

Stephen H.
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El cliente no dejó un comentario.

Stephen R.
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Location is super convenient. So is the 24/7 drop off capability.

Kirk N.
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El cliente no dejó un comentario.

Francis A.
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Excellent service

Emily L.
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NA

Michelle E.
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El cliente no dejó un comentario.

Gabrielle T.
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Our return date was changed without informing us, causing us to be charged for extra days and a lot of confusion. All of our items In the front and back of our trailer got soaked from rain. We had a terrible experience with uhaul

Kevin F.
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Everyone was great at both locations. Very personable and friendly and nice and clean and healthy.

Peter B.
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El cliente no dejó un comentario.

WILLIAM D.
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Renting this uhaul was a very positive experience. All staff, equipment, and facilities were great. The man at the Hadley facility was especially helpful and friendly. Thank you for a great experience. Take care & stay safe.

Carlos B.
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El cliente no dejó un comentario.

Abraham M.
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be more clear about the process of one way trips and the lack of availability of equipment and trucks. The ONLY thing that was easy and pleasant about using Uhaul, was the man in charge at the Hadley location. I called Uhaul and spoke with 3 different people and only one was tolerable and he even just randomly transfered me to someone else. WORST experience EVER. 😡

Tenzin F.
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El cliente no dejó un comentario.

Ian M.
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The person at the desk was very helpful. UHaul's website, and the rental over the phone process, are useless. I was asked to look in too check in the van, but when I logged in, it said I had no active reservations. Perhaps your system has multiple express of me, and only let me log in to an old one. These really need to be redone with a lot more care, because right now, they're flaky and haphazard.

Olga G.
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El cliente no dejó un comentario.

JUDITH M.
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Helpful, knowledgeable staff!

David E.
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El cliente no dejó un comentario.

Megan L.
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Mark was so helpful when the app did not work for my pick up. He was there to get me into my truck and off on my way. Thank you so much!!

STANISLAV S.
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Make sure you have a direct phone number for the location on the order confirmation.

David T.
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El cliente no dejó un comentario.

Zhengyang Y.
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El cliente no dejó un comentario.

Todd P.
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Friendly helpful

Steven P.
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Was charged an extra $20.00 for facility being closed. No one told us about that charge.

Kate K.
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I am a returning customer to this UHaul location. I come back because every experience with Stadium Storage has been professional, friendly, and easy.

Amanda K.
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El cliente no dejó un comentario.

Sudhanshu C.
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Mark was excellent.

BRANDON M.
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El cliente no dejó un comentario.

ANDREW C.
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Friendly, no-hassle experience

Mary R.
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I have one suggestion for mobile pickup. After arriving at the site, I had to provide three contact persons for uhaul to call and speak to before I could pick up my vehicle. I was using mobile pickup because I was picking up the car very early on a Saturday morning; one of the contacts I provided was still asleep. I just wish I knew about this ahead of time, so I could have reached out to three people the day before before rather than doing this last minute. My guess is that most people are using mobile pickup because they need the vehicle really early in the morning or late at night when people are most likely sleeping, so I think this is a suggestion that could help universally. Thanks!

Brandon M.
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The parking situation is unclear. Theoretically, we should be able to park our own vehicle in the spot where the U-Haul vehicle is, then switch when it's returned.

Ruth M.
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Felt very safe. Well organised and efficient

Rodger M.
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El cliente no dejó un comentario.

Wenwei L.
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El cliente no dejó un comentario.

Liz L.
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El cliente no dejó un comentario.

Timothy D.
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El cliente no dejó un comentario.

Kalab B.
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El cliente no dejó un comentario.

Jorge G.
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El cliente no dejó un comentario.

David G.
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El cliente no dejó un comentario.

Julia S.
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The process to check out a U-Haul once we got to the location and had already reserved the truck in advance still took over 40 minutes. The customer service rep was rude and unhelpful. It is excessive to require three phone numbers in addition to the driver contact. This makes it very difficult for people who are moving by themselves. Furthermore, the many steps of back and forth through the website and app to be approved to check out a truck AFTER ALREADY RESERVING ONE AND REGISTERING AHEAD OF TIME is completely excessive, not user friendly, and once again took OVER FORTY MINUTES TO GET THROUGH. This was absolutely the worst moving experience that I have had. Thank god I was not on a deadline because I would have been very late. In addition, even though the process took 40 minutes and therefore we could not actually access a truck until 40 minutes after our reservation time, we were still required to return the truck at the original time, meaning that we did not actually get the full 24 hours of use that we paid for. This is ridiculous and I will not be using U-Haul again.

Scott G.
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El cliente no dejó un comentario.

Larry F.
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Promt and very helpful service

Mark C.
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It was so efficient and easy to rent the UHaul truck and the pick-up location was very convenient. Also, the truck was so clean and well-maintained. We highly recommend renting a UHaul for your moving needs!

Jennifer O.
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El cliente no dejó un comentario.

Andrew W.
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El cliente no dejó un comentario.

John T.
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El cliente no dejó un comentario.

David H.
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El cliente no dejó un comentario.

Matthew L.
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El cliente no dejó un comentario.

Anthony P.
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El cliente no dejó un comentario.

Mark C.
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Our UHaul rental experience was excellent! It was efficient and easy to arrange for a rental, and the van was clean and the perfect size. Thank you very much, we will rent from you again!!

James M.
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Mark was very helpful and the drop off was easy as drop the key. This location was just outside UMass Amherst where my daughter attends and we were able to secure a storage unit as well.

Rishabh C.
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El cliente no dejó un comentario.

Anna D.
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El cliente no dejó un comentario.

Brian A.
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The location was difficult to work with. Understanding that we are in difficult times right now I wanted to give it the benefit of the doubt but I cannot. I called over 15 times hoping to speak to someone after I made my online reservation. No one picked up the phone. I ended up calling a location in Belchertown because I was going to make a new reservation. A staff member at the Belchertown location looked up my reservation and walked me through what I needed to do to pick my vehicle up. The Hadley location lost a future customer by being unresponsive and impossible to contact. It would have been better if they were completely closed. It created unnecessary stress in an already stressful moving experience.

BIJAN Z.
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El cliente no dejó un comentario.

Christoph C.
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El cliente no dejó un comentario.

Ashwin R.
Clasificación:

Please provide more instructions in your email and to your help line staff for remote pick up. There were many steps that we didn't know about ahead of time and could have better prepared for. The staff on the phone kept timing us out and cancelling our uploaded request. Took 1.5 hours to finally process the pick up. It was extremely frustrating and although the truck was fine, I will never use your app again.

Michael W.
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Keep things just as they are. Excellent staff and nice, clean equipment!

Paul K.
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This rental was excellent . I am a big fan of the use of technology (ie: text and email) for the reminders and transactions. I will rent again from this location.

Jerry H.
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Agent was very rude. He appeared only concerned about his convenience.

Karen C.
Clasificación:

Representative was very friendly, helpful, and patient.

No se han enviado comentarios para esta ubicación.

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