Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was not explained the rates . was told it would be closer to 90 dollars . it ended up being 167.01. Truck was not checked in by the attendant at the facility when the truck was returned .
dale degrande
Rating:
5.0
Customer did not leave a comment.
Bob Lang
Rating:
3.0
Charges were added that I was not responsible for. They were refunded to me. I just had to stay on top of the matter. That made it difficult.
Bonita Church
Rating:
4.0
Customer did not leave a comment.
REGINA CLAY
Rating:
5.0
The gentleman dispatching my truck was courteous, professional and knowledgeable.
Scott Brent
Rating:
4.0
Did overnight drop off just had to put key in slot
Sharon Thomas
Rating:
5.0
Customer did not leave a comment.
Anabel Hall
Rating:
5.0
They called customer service and found me something available for the time i needed it. They went the extra mile. They were put in a difficult situation
dawn kellner
Rating:
5.0
Very good experience,
Delores Jones
Rating:
5.0
Customer did not leave a comment.
Ronnie Wilson
Rating:
5.0
Loved everything. No issues.
Eric Eick
Rating:
5.0
Customer did not leave a comment.
GEORGE POLYMISE
Rating:
3.0
Customer did not leave a comment.
Haley Sexton
Rating:
5.0
You don't have to improve on things you do everything just right thank you
DEBORAH CROASDALE
Rating:
5.0
100% satisfaction keep up the same great customer service
Lisa Lee
Rating:
5.0
Customer did not leave a comment.
WILLIAM NEELY
Rating:
5.0
Have more options on website for same area drop off and to have the mileage expenses overviewed to have clarity on how much you will pay for projected amount or miles used/driven.
liberio miguelpablo
Rating:
5.0
Customer did not leave a comment.
Barbara Stanley
Rating:
5.0
Customer did not leave a comment.
Joyceline Akweseh
Rating:
5.0
Customer did not leave a comment.
AUBREY JONES
Rating:
5.0
Everyone was very friendly and helpful 🙂
Teresa Irwin
Rating:
5.0
Top notch service
WILFREDO Marquez
Rating:
5.0
Customer did not leave a comment.
Erin Smith
Rating:
5.0
Top notch service
Fred Marquez
Rating:
5.0
Customer did not leave a comment.
Teresa Irwin
Rating:
5.0
Customer did not leave a comment.
Chequeil Turner
Rating:
5.0
Customer did not leave a comment.
Deonshae Brimage
Rating:
5.0
It was easy and the gentleman working made everything go smoothly.
Joshah Jones
Rating:
5.0
Customer did not leave a comment.
David Crawford
Rating:
5.0
Customer did not leave a comment.
Antoine Ridgley
Rating:
5.0
From telephone rep Juan at customer service to the pickup location attendant everything went smoothly. Thank you
Marc Friedlander
Rating:
5.0
I had no issues and expect to utilize this location for another rental in a few weeks
Michael Kotar
Rating:
3.0
Customer did not leave a comment.
Joan Yost
Rating:
5.0
Customer did not leave a comment.
Bridgette Johnson
Rating:
4.0
Customer did not leave a comment.
Elizabeth Fendlay
Rating:
5.0
Customer did not leave a comment.
Galyna Bilyayeva
Rating:
5.0
Customer did not leave a comment.
Stephenie Jonas Sullivan
Rating:
3.0
I was supposed to get a receipt emailed to me and still have not received one. Other than that things were good!
April Thiess
Rating:
5.0
Customer did not leave a comment.
DAVIDPAUL WEBSTER
Rating:
5.0
Customer did not leave a comment.
Theresa burley
Rating:
5.0
Customer did not leave a comment.
Joan Cregar
Rating:
5.0
Customer did not leave a comment.
Bridget Lastner-Dahlin
Rating:
5.0
The sales gentleman was very friendly and helpful…
Don Burkhart
Rating:
5.0
Customer did not leave a comment.
Kenson Simeon
Rating:
5.0
Customer did not leave a comment.
Angela Daley
Rating:
4.0
Customer did not leave a comment.
Tiffany McLain
Rating:
3.0
I cleaned the truck before it was returned, but was still charged a $25.00 fee for cleaning. The location never explained that they wanted the truck to be very clean, as if it was never used.
James Smith
Rating:
5.0
Customer did not leave a comment.
Sirus Jimenez
Rating:
5.0
N/A
Ejiro Idedevbo
Rating:
5.0
Customer did not leave a comment.
David Reed
Rating:
4.0
The equipment was well maintained, however, there was food crumbs on the seat.
Corey Hill
Rating:
5.0
Not one thing
Stacy Scott
Rating:
5.0
Customer did not leave a comment.
Annette McCormick
Rating:
5.0
Customer did not leave a comment.
JACK MURTAUGH
Rating:
5.0
Keep the great service
Jospeh Gilliam
Rating:
5.0
Great experience! Customer service was excellent!
Paul Gallo
Rating:
5.0
Nothing. All was great!
Sheila Indermark
Rating:
5.0
Customer did not leave a comment.
Joseph Maggio
Rating:
5.0
Personnel made sure the customer before me cleaned the truck.
Reed Puryear
Rating:
5.0
Get a truck with room in cab for big guys or tall
MOHAMED CISSE
Rating:
5.0
Easy to rent and return.
Joan Cregar
Rating:
1.0
couldn’t find the key. when i called the number they were rude.
Tiffany Smith
Rating:
1.0
Customer did not leave a comment.
Ryan Orr
Rating:
4.0
Customer did not leave a comment.
Brandy Davis
Rating:
5.0
Customer did not leave a comment.
Kevin Wright
Rating:
5.0
Customer did not leave a comment.
heather walstrum
Rating:
5.0
Customer did not leave a comment.
Aloysius O'Mara
Rating:
4.0
Customer did not leave a comment.
MORENO BROWN
Rating:
5.0
Customer did not leave a comment.
MICHAEL HIGHTOWER
Rating:
5.0
The employee was very friendly and professional. Also, the van was cleaned and well maintained.
James Smith
Rating:
3.0
The Van burned an inordinate amount of fuel. The check oil light stayed on the entire time I drove the vehicle from point to point.
Corey Bacon
Rating:
5.0
It was never communicated to me that I would have to pay for mileage after 100 miles. This was my first time renting a cargo van and assumed I got unlimited miles. Therefore, you can understand my frustration and anger when I received a bill for $347.58. from a 19.95 a day rental.
Carmen Aviles
Rating:
4.0
Customer did not leave a comment.
GARRY SAPPINGTON
Rating:
1.0
I was charged a gallon a gas at 6 and change after I talked to the Rep, drove it 18 miles total I put Two Gallons in it prior to returning... Just another way for them to get an extra few bucks I guess.
Joseph Thomas
Rating:
4.0
Vehicle maintenance
Alice Carson-Johnson
Rating:
5.0
Customer did not leave a comment.
Janet Garman
Rating:
5.0
Quick and easy
Teddy Reynolds
Rating:
5.0
All questions were answered/great customer service
Althea Gibson
Rating:
5.0
Customer did not leave a comment.
Charles Faison
Rating:
4.0
The truck had damages not ,arked and fuel level was different to stated. Store staff were helpful and friendly
Dimitri Balanski
Rating:
4.0
Prior drop off info should be included I was wondering why they didn’t check the mileage check the back of the truck check for dings while I was still there they did not get up out of their seat hopefully I never have to move again
Cheryl Extein
Rating:
5.0
Customer did not leave a comment.
Angelica Headings
Rating:
4.0
Customer did not leave a comment.
Stephen Murphy
Rating:
5.0
Customer did not leave a comment.
Leah Werring
Rating:
3.0
The lie of 50bucks when the correct van isn't there .I didn't get my 50bucks garantee that my van would be there
Michael Mcmillion
Rating:
5.0
Excellent service!
Kyle Whitaker
Rating:
5.0
Customer did not leave a comment.
Nicholas Houston
Rating:
5.0
Customer did not leave a comment.
John Pinkosz
Rating:
5.0
Customer did not leave a comment.
Galyna Bilyayeva
Rating:
5.0
The location is clean and easy to get 2 - I wasn’t able to leave my car which I would’ve preferred verses having to have someone drop n pick me up