Customer Reviews for Stack & Store Mini Storage LLC
(U-Haul Neighborhood Dealer)

1,180 reviews

805 S Philadelphia Blvd   Aberdeen, MD 21001
(at Newton Rd)

(410) 272-3297

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 9:30 am–4:30 pm
  • Sun: Closed

Services at this Location:

Contact Us

(410) 272-3297

805 S Philadelphia Blvd
Aberdeen, MD 21001
(at Newton Rd)

Services at this Location:

Office Hours

  • Mon-Fri: 10 am–5:30 pm
  • Sat: 9:30 am–4:30 pm
  • Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

TORYA RICHMOND 
Rating:
5.0

Customer did not leave a comment.

Mary Neely 
Rating:
5.0

Customer did not leave a comment.

Joan Yost 
Rating:
2.0

Was not explained the rates . was told it would be closer to 90 dollars . it ended up being 167.01. Truck was not checked in by the attendant at the facility when the truck was returned .

dale degrande 
Rating:
5.0

Customer did not leave a comment.

Bob Lang 
Rating:
3.0

Charges were added that I was not responsible for. They were refunded to me. I just had to stay on top of the matter. That made it difficult.

Bonita Church 
Rating:
4.0

Customer did not leave a comment.

REGINA CLAY 
Rating:
5.0

The gentleman dispatching my truck was courteous, professional and knowledgeable.

Scott Brent 
Rating:
4.0

Did overnight drop off just had to put key in slot

Sharon Thomas 
Rating:
5.0

Customer did not leave a comment.

Anabel Hall 
Rating:
5.0

They called customer service and found me something available for the time i needed it. They went the extra mile. They were put in a difficult situation

dawn kellner 
Rating:
5.0

Very good experience,

Delores Jones 
Rating:
5.0

Customer did not leave a comment.

Ronnie Wilson 
Rating:
5.0

Loved everything. No issues.

Eric Eick 
Rating:
5.0

Customer did not leave a comment.

GEORGE POLYMISE 
Rating:
3.0

Customer did not leave a comment.

Haley Sexton 
Rating:
5.0

You don't have to improve on things you do everything just right thank you

DEBORAH CROASDALE 
Rating:
5.0

100% satisfaction keep up the same great customer service

Lisa Lee 
Rating:
5.0

Customer did not leave a comment.

WILLIAM NEELY 
Rating:
5.0

Have more options on website for same area drop off and to have the mileage expenses overviewed to have clarity on how much you will pay for projected amount or miles used/driven.

liberio miguelpablo 
Rating:
5.0

Customer did not leave a comment.

Barbara Stanley 
Rating:
5.0

Customer did not leave a comment.

Joyceline Akweseh 
Rating:
5.0

Customer did not leave a comment.

AUBREY JONES 
Rating:
5.0

Everyone was very friendly and helpful 🙂

Teresa Irwin 
Rating:
5.0

Top notch service

WILFREDO Marquez 
Rating:
5.0

Customer did not leave a comment.

Erin Smith 
Rating:
5.0

Top notch service

Fred Marquez 
Rating:
5.0

Customer did not leave a comment.

Teresa Irwin 
Rating:
5.0

Customer did not leave a comment.

Chequeil Turner 
Rating:
5.0

Customer did not leave a comment.

Deonshae Brimage 
Rating:
5.0

It was easy and the gentleman working made everything go smoothly.

Joshah Jones 
Rating:
5.0

Customer did not leave a comment.

David Crawford 
Rating:
5.0

Customer did not leave a comment.

Antoine Ridgley 
Rating:
5.0

From telephone rep Juan at customer service to the pickup location attendant everything went smoothly. Thank you

Marc Friedlander 
Rating:
5.0

I had no issues and expect to utilize this location for another rental in a few weeks

Michael Kotar 
Rating:
3.0

Customer did not leave a comment.

Joan Yost 
Rating:
5.0

Customer did not leave a comment.

Bridgette Johnson 
Rating:
4.0

Customer did not leave a comment.

Elizabeth Fendlay 
Rating:
5.0

Customer did not leave a comment.

Galyna Bilyayeva 
Rating:
5.0

Customer did not leave a comment.

Stephenie Jonas Sullivan 
Rating:
3.0

I was supposed to get a receipt emailed to me and still have not received one. Other than that things were good!

April Thiess 
Rating:
5.0

Customer did not leave a comment.

DAVIDPAUL WEBSTER 
Rating:
5.0

Customer did not leave a comment.

Theresa burley 
Rating:
5.0

Customer did not leave a comment.

Joan Cregar 
Rating:
5.0

Customer did not leave a comment.

Bridget Lastner-Dahlin 
Rating:
5.0

The sales gentleman was very friendly and helpful…

Don Burkhart 
Rating:
5.0

Customer did not leave a comment.

Kenson Simeon 
Rating:
5.0

Customer did not leave a comment.

Angela Daley 
Rating:
4.0

Customer did not leave a comment.

Tiffany McLain 
Rating:
3.0

I cleaned the truck before it was returned, but was still charged a $25.00 fee for cleaning. The location never explained that they wanted the truck to be very clean, as if it was never used.

James Smith 
Rating:
5.0

Customer did not leave a comment.

Sirus Jimenez 
Rating:
5.0

N/A

Ejiro Idedevbo 
Rating:
5.0

Customer did not leave a comment.

David Reed 
Rating:
4.0

The equipment was well maintained, however, there was food crumbs on the seat.

Corey Hill 
Rating:
5.0

Not one thing

Stacy Scott 
Rating:
5.0

Customer did not leave a comment.

Annette McCormick 
Rating:
5.0

Customer did not leave a comment.

JACK MURTAUGH 
Rating:
5.0

Keep the great service

Jospeh Gilliam 
Rating:
5.0

Great experience! Customer service was excellent!

Paul Gallo 
Rating:
5.0

Nothing. All was great!

Sheila Indermark 
Rating:
5.0

Customer did not leave a comment.

Joseph Maggio 
Rating:
5.0

Personnel made sure the customer before me cleaned the truck.

Reed Puryear 
Rating:
5.0

Get a truck with room in cab for big guys or tall

MOHAMED CISSE 
Rating:
5.0

Easy to rent and return.

Joan Cregar 
Rating:
1.0

couldn’t find the key. when i called the number they were rude.

Tiffany Smith 
Rating:
1.0

Customer did not leave a comment.

Ryan Orr 
Rating:
4.0

Customer did not leave a comment.

Brandy Davis 
Rating:
5.0

Customer did not leave a comment.

Kevin Wright 
Rating:
5.0

Customer did not leave a comment.

heather walstrum 
Rating:
5.0

Customer did not leave a comment.

Aloysius O'Mara 
Rating:
4.0

Customer did not leave a comment.

MORENO BROWN 
Rating:
5.0

Customer did not leave a comment.

MICHAEL HIGHTOWER 
Rating:
5.0

The employee was very friendly and professional. Also, the van was cleaned and well maintained.

James Smith 
Rating:
3.0

The Van burned an inordinate amount of fuel. The check oil light stayed on the entire time I drove the vehicle from point to point.

Corey Bacon 
Rating:
5.0

It was never communicated to me that I would have to pay for mileage after 100 miles. This was my first time renting a cargo van and assumed I got unlimited miles. Therefore, you can understand my frustration and anger when I received a bill for $347.58. from a 19.95 a day rental.

Carmen Aviles 
Rating:
4.0

Customer did not leave a comment.

GARRY SAPPINGTON 
Rating:
1.0

I was charged a gallon a gas at 6 and change after I talked to the Rep, drove it 18 miles total I put Two Gallons in it prior to returning... Just another way for them to get an extra few bucks I guess.

Joseph Thomas 
Rating:
4.0

Vehicle maintenance

Alice Carson-Johnson 
Rating:
5.0

Customer did not leave a comment.

Janet Garman 
Rating:
5.0

Quick and easy

Teddy Reynolds 
Rating:
5.0

All questions were answered/great customer service

Althea Gibson 
Rating:
5.0

Customer did not leave a comment.

Charles Faison 
Rating:
4.0

The truck had damages not ,arked and fuel level was different to stated. Store staff were helpful and friendly

Dimitri Balanski 
Rating:
4.0

Prior drop off info should be included I was wondering why they didn’t check the mileage check the back of the truck check for dings while I was still there they did not get up out of their seat hopefully I never have to move again

Cheryl Extein 
Rating:
5.0

Customer did not leave a comment.

Angelica Headings 
Rating:
4.0

Customer did not leave a comment.

Stephen Murphy 
Rating:
5.0

Customer did not leave a comment.

Leah Werring 
Rating:
3.0

The lie of 50bucks when the correct van isn't there .I didn't get my 50bucks garantee that my van would be there

Michael Mcmillion 
Rating:
5.0

Excellent service!

Kyle Whitaker 
Rating:
5.0

Customer did not leave a comment.

Nicholas Houston 
Rating:
5.0

Customer did not leave a comment.

John Pinkosz 
Rating:
5.0

Customer did not leave a comment.

Galyna Bilyayeva 
Rating:
5.0

The location is clean and easy to get 2 - I wasn’t able to leave my car which I would’ve preferred verses having to have someone drop n pick me up

KENYA DAVIS 
Rating:
4.0

Customer did not leave a comment.

Miranda Ridgeway 
Rating:
5.0

Customer did not leave a comment.

Joseph Rosado 
Rating:
5.0

Customer did not leave a comment.

David Buckingham 
Rating:
5.0

Customer did not leave a comment.

AUDRA BUSH 
Rating:
5.0

Very nice experience, professional people

RALPH PECSON 
Rating:
4.0

Customer did not leave a comment.

AUBREY JONES 
Rating:
5.0

Customer did not leave a comment.

TAYLOR COLE 
No reviews have been submitted for this location.

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