Lee was fantastic! Super easy process!
Glen W.
Customer Reviews for St George Outdoors
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great service. Unusual for St George where many are snobs and won't work on Saturday.
Jessie M.Super easy to get and hook up, priced very fairly, and Lee was incredibly helpful in helping me hook up my trailer!
Nicholas M.I do t remember the name of the gentleman who helped me but he was awesome to work with, so polite, and so helpful. Thank you!
Brandon B.Great location. Super fast and helpful
Ferrin V.Friendly service!
Russell M.Great experience. Lee was excellent to work with.
Michael K.Most friendliest and welcoming location that I've dealt with. Fast, efficient and very helpful! Would def refer people to this location!
Keli L.Thank you for being flexible with our schedule and helping us secure the right equipment at the right time.
Ken or Sherri K.Small outfit but very attentive and did a good job inspecting and where he had us drop the dolly was very simple and quick.
DEVERE E.Greeted right away upon arrival. Staff was very helpful. I will use Uhaul again!
Don M.The representative we worked with was excellent, answered all our questions, had a great attitude and was a pleasure to work with.
John B.The representative we worked with was excellent, answered all our questions, had a great attitude and was a pleasure to work with.
John B.Fast friendly service,
Nadia F.My AC didn't work, and Instead of offering a solution, the guy said “I don't know what to tell youâ€. 6.5 to 7 hours, over 95 degrees and no AC. No follow up call to see how my son and I were doing. This place doesn't care about you.
Classic H.Everything was truly great. Maybe slowdown a little bit ion the phone when speaking , conversation was too sporadic and a bit confusing because he had someone at the front desk also. Maybe just put the person in the phone , on a short hold. But upon arriving for the rental everything was perfect! Very professional! Very kind! Very informative! And we very much appreciated that! Thank you we will use this Uhaul address again!
Danielle J.Allow for a picture of my Passport to be uploaded in the App. Currently it only allows you to take a picture of your Passport. I did make sure I had a picture of my Passport but I did not want to bring my Passport with me. It appears that this is only when you need to do an ID Verification. My Driver's License is from NV and I was renting in UT and that appears to be what kicked off the ID Verification process. Calling someone does not work well because you may not be able to reach them. Alternatively, note that I have been verified in your records or on the App so that I only have to go through the verification process one time.
Patrick K.Great service!
Bruce B.The previous user left broken glass in the trailer. It should have been removed before I picked the trailer up.
Linda B.All good
Robert S.Very courteous and professional. The office area is a little hard to find but that was easily remedied.
Peter G.I never was refunded my 100$ charge.
Clay B.Awesome experience.
Roger M.They were closed
Joel V.Abe is the best U-Haul manager in the business !! AAA+++
Abrahim J.Truck was really dirty and hadn't been swept out and a dolly was loose in the back sliding around. I had to clean out all the dirt and leaves in the back of the truck. The cab of the truck was clean. I have pictures of all the dirt.
Kim N.Excellent customer service. Use this location regularly.
STEVE D.The staff was readily attentive, polite and efficient!
Dani E.This is the second time I have used this location. The customer service is the best!
Steven W.Upon off hours return process, the app wouldn't let me start process. Wifi, mobile etc. I tried in multiple areas and it simply didn't work. This was a bit nerve racking and I hope it's addressed for future customers.
Kevin W.Friendly customer service, explaining rate, and assisting in getting trailer hooked up properly.
Glenn P.Service was excellent.
dale B.just dropped off after hours, but there was plenty of room
MIKE H.Customer Service was great! Van was clean and in good condition. They were open on a Sunday for a last minute unexpected rental!
Desiree W.We had a horrible experience with the owner of this location. We were charged for fuel, even though we returned the truck filled at the level we'd been told it needed to be. When we returned to the location we were treated very unprofessionally, cursed at and threatened and told to step outside (it was over 90 degrees outside), all because we questioned the charges. When they rechecked the fuel level and determined that we were correct, we never got an apology or acknowledgment for their mistake. It was awful. I feel bad for the guy working there, an employee I guess, that was very nice and helpful, and apologetic for how we were treated. I would never recommend this location to anyone. Who knows what will trigger the guy that I'm told is the owner.
Margaret D.The app didn't work. Instructions difficult to understand. Won't do it again
Shelly E.Open earlier but owner was there before stated hours and took care of me. Good customer service.
Mark T.Long wait, but very efficient! We we're told on our documents that to return our truck with 3/4 tank full was all we needed to do! So we did and we were told we needed a FULL tank! And then they proceeded to charge us as such! Not acceptable on our truck return to st George! Please revisit this and refund our gasoline purchase! Thanks, jeannette
Jeannette H.My contract showed 1/4 tank of gas when picked up and I was told to drop the truck off with 1/4 tank of gas. I was specifically told it was not necessary to leave the gas tank full. When I dropped the truck off, the employee said it was ok at he would email a receipt, he had stuff to do, not to wait. I waited a little while to go though the check out, he said to go and look for an email. Later I received an email recept for gas for $137.00 to fill up the truck. Tried to call, get an answering machine. Have used uhaul for years and have never had an issue like this before.
Kimra G.Easy process.
Dalton H.Trailer was clean and ready for me on the date and time scheduled, we will definitely use this location again.
Russ B.Lee at this location. Rocked, he was helpful, courteous and answered any questions that I had. Definitely made it a Good Experience
Michael T.Gentleman was fast and efficient. Appreciated his help.
ross L.Experience was very good.
charles H.The person working the counter was efficient and knowledgeable. There were four people in line and he processed everybody's rental quickly and efficiently. The return process was just as smooth and again the same person was courteous and friendly. There are certainly several places to choose to rent a U-Haul in St. George but I will always go back here.
Brian B.The service snd equipment was verygood.
Betsy B.Quick and painless drop off. Abe was friendly and efficient.
Kevin E.great customer service very helpful
Ramon S.Guy running it is super shady
SAMUEL S.We had scheduled pickup for 9 am and had our movers coming at 9:30. When the business still wasn't open at 9:35 we were furious. The employee that called in sick at 9 a.m. needs to be fired!!! There were over around 10 groups of people that were inconvenienced that morning!!!
Donn N.Helped out after hours
Scott N.Helped out.
Scott N.They gave excellent customer service!
Darlene M.EXCELLENT CUSTOMER SERVICE!!
Abrahim J.I just want to say how grateful I am to the guy working here. We realized a little too late we would need a trailer along with the truck for our move and he went above and beyond to have it be that we got one! 🥰🥰
Corey N.Great job
James T.Short staff resulted in 45 minute wait to drop off vehicle. The one person was great in his efforts to help customers but there were too many customers for one to help.
Gerrit V.The guy put the wrong return address and it cost me because I was 20 minutes late. I was charged $20 Doran extra day!!! Assholes!!
Jeffrey D.Very happy with the customer service and energy at this business. After trying 2 other locations, this place had everything I needed and friendly staff.
erica L.