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STEVEN S.
Customer Reviews for St Charles Motorcars LLC
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
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Everything was fine. No improvement is needed.
PAUL H.Not a thing!
Mary S.DO NOT make any future customers drive an extra 4 hours just to drop off the rental !!!! I must have passed at least 4 other U-Haul locations before I got to the one you DIRECTED me to use as a drop off point. I know there was a drop off within 20 minutes (used it last year) of my destination, but for some reason I could not use that one? Drop location should look like a U-Haul location instead of the back of a used car lot. The kid who accepted my rental did not provide any proof of receipt, and I had to walk him through how to safely block the wheels and disconnect the trailer from my vehicle. Duh?
ROBERT LEE B.They did a great job.
DAVID C.Awesome service by Cory. And awesome convenient location
KAMRAN B.Perhaps add some small U-Haul or "St. Charles Motorcars" signage out by the entrance to the lot. I wasn't sure if I was in the right place at first.
Jason W.Thanks.
Salai Khai S.Better signage
Martin B.Very nice guy.
JEFFREY S.Very disappointed that I had to drive 15 miles to pick up the truck, when i made reservations to pick up the truck less than 2 miles from my home. And when i went to pick up the truck at the new location at the reserved time. The location was closed. I had to go back to the location the next morning to pick up truck. Very poor communication and business etiquette on the part of U-Haul.
ROBERT D.Good experience with this location. Very friendly rental manager who had to fix my rental contract because of computer problems that took about an hour to handle. My truck had the cleanest cab interior that I have ever seen. I would definitely rent from this location again.
PETER M.Make the web site so both the rental location and renter don't have problems. They kept getting kicked out of the system and I had problems selecting the towing vehicle as it kept changing.
STEVEN A.Very helpful!
Kim O.