Comentarios del cliente para SSC Tool & Supply Inc

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de SSC Tool & Supply Inc

Grado total:

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Randolph H. en

Grado:

I dropped off after hours however one of the employees was still there and helped me out.

David K. en

Grado:

El cliente no dejó un comentario.

Amy P. en

Grado:

El cliente no dejó un comentario.

WALTER D. en

Grado:

El cliente no dejó un comentario.

Paul Y. en

Grado:

I was disappointed to arrive and find that he didn’t have the furniture dollies. I had to drive to another Uhaul location (Gordon’s - they were wonderful!) and because of that, we were an hour behind!

Zack D. en

Grado:

Emails are cluttered & unintuitive—there should be very clear calls-to-action for what to expect, and when; and there should be directions in the rental approval email for how to start the return. Similarly, if an account has an open rental, there should be a top-of-home-page message about how to close/dispute the rental.

Michael D. en

Grado:

I’m not sure it is the location’s fault but due to their lack of hours on Labor Day I was assessed an additional $20 charge for after hours service. There was absolutely nothing this location has to do to the vehicle or the trailer following my on-time drop off. If this charge is a corporate policy, shame on you. If the location makes the decision I stand by my rating.

Gail C. en

Grado:

El cliente no dejó un comentario.

Steven L. en

Grado:

Your Drop Phone program really sucks. Would not work and then the guy at the drop off location was going to charge me 20.00 to have him check my trailer. I will look for a competor next time.

Thomas S. en

Grado:

The check in process was painful. The clerk had to swipe my credit card 4 different times and take my drivers license picture twice. Then had to call Uhaul support for help to get me going. After 40 minutes of wasted time, I finally got my truck. He said that Uhaul just changed everything 2 days prior and it was all confusing for him. He also said that I must do the 24/7 return even if I returned it during business hours. Not true.

christine S. en

Grado:

Everyone was very helpful and professional

charlene A. en

Grado:

El cliente no dejó un comentario.

BOB B. en

Grado:

El cliente no dejó un comentario.

BOB B. en

Grado:

El cliente no dejó un comentario.

SOREN S. en

Grado:

El cliente no dejó un comentario.

John F. en

Grado:

Great customer service, they greeted me friendly and then hooked my trailer up to my vehicle. When I returned the trailer they unhooked it for me and made sure all was well with my experience.

TANIA M. en

Grado:

The gentleman at the counter was a saint. The uhaul computer system had crashed & it took a half hour for him to finally get through to someone to process my order. . Uhaul needs a better way for customers to check in.

Robert S. en

Grado:

El cliente no dejó un comentario.

Alfonso B. en

Grado:

Staff very friendly

Jerry S. en

Grado:

El cliente no dejó un comentario.

Rick J. en

Grado:

El cliente no dejó un comentario.

Hiede W. en

Grado:

El cliente no dejó un comentario.

Bobby O. en

Grado:

Location was difficult to find since equipment was behind the building shared with another business.

Kelly D. en

Grado:

I made the reservations to pick up in one specific location. The day before scheduled pick-up, I was notified that the location had changed. No longer was it a 10 minute drive to pick up the trailer I had reserved, but a 30 minute drive in an unfamiliar city. 30 minutes might not seem all that inconvenient, but my situation was a tight time-frame to work around. We managed it of course and learned from it but the situation was not optimal.

Shawn P. en

Grado:

El cliente no dejó un comentario.

Tim M. en

Grado:

El cliente no dejó un comentario.

Paul M. en

Grado:

The smartphone process using the website was problematic. I wasn't able to get past the first "take a picture". Download the app. The app process isn't much easier than working with a person. You will still need to check for dents/scratches, photo the fuel level and milage, decline the items you don't want, etc. It's useful for non business hours.

nelson C. en

Grado:

El cliente no dejó un comentario.

AMITH ROY S. en

Grado:

El cliente no dejó un comentario.

Faith E. en

Grado:

El cliente no dejó un comentario.

David P. en

Grado:

El cliente no dejó un comentario.