Customer Reviews for Spur 364 Storage
(Distribuidor de U-Haul del vecindario)

180 comentarios

13305 Spur 364   Tyler, TX 75709

(903) 581-7916

Horario

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado

Services at this Location:

Contáctanos

(903) 581-7916

13305 Spur 364
Tyler, TX 75709

Services at this Location:

Horario

  • Lun. - vie.: 9 a. m. - 5 p. m.
  • Sáb.: 9 a. m. - 12 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Great staff very friendly

brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA W. 
Clasificación:
5.0

Best location in town. Outstanding

scott K. 
Clasificación:
5.0

Don't use the uhaul website AT ALL!!! Find a local place and go there. The website originally sent me to a closer place in my city. The day before I needed the van the website, located in a completely different state, told me that my original location would not be able to fulfill my request. They gave me info for the place I ended up using but the uhaul website Durant know their inventory so I wasn't able to get what I originally had scheduled. The man at the new location said this happened all the time. Luckily he had a slightly smaller truck that worked out ok and he was super nice and gave me free mile so it ended up being cheaper. Trust me on this tho, DO NOT GO THRU THE UHAUL WEBSITE!! They have no idea what they're doing. Go to a local place IN PERSON and schedule it there.

Jennifer P. 
Clasificación:
5.0

El cliente no dejó un comentario.

bill R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Danquaneisha D. 
Clasificación:
5.0

This is the place to which I will go when I need a rental truck in the future. gdr

gary R. 
Clasificación:
5.0

Scott was extremely helpful wit everything. Great guy!!!

jed T. 
Clasificación:
5.0

I was at another site that ultimately wasn't able to process my reservation. I went to Spur and the guy there was incredibly helpful. He got me processed, sorted, and on my way quickly. I had no issues with the equipment and was able to get everything done within my narrow timeframe.

NORMAN F. 
Clasificación:
4.0

El cliente no dejó un comentario.

mark C. 
Clasificación:
5.0

Nothing, awesome location

RHONDA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay A. 
Clasificación:
5.0

This location is organized, clean, helpful and accomodating.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Russell C. 
Clasificación:
5.0

El cliente no dejó un comentario.

RHONDA W. 
Clasificación:
5.0

Great, easy experience! Extremely friendly service! Would highly recommend to anyone in the area who needs a uhaul!

Tom H. 
Clasificación:
5.0

Easy pick up and return. Will definitely use again and recommend. Best location to do business at.

Rickie W. 
Clasificación:
4.0

The process of checking-in and getting the UHAUL was so quick and easy. The UHAUL was parked in an easy and convenient location, which was greatly appreciated. The only issue we encountered is that the dolly we rented was not in the truck when we picked it up, but thankfully we were not far down the road and were able to come back and get it easily.

Brent P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jana R. 
Clasificación:
3.0

It's fine if that's the only location available.

LARRY R. 
Clasificación:
5.0

Excellent service, good equipment, quick and efficient.

olan D. 
Clasificación:
5.0

Very nice owner.

Audrey B. 
Clasificación:
3.0

Drove 5 hours and wouldnt let me use a restroom.

Joe B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carlton S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Channa M. 
Clasificación:
5.0

Nothing the Rep.that was there (Scott) was very professional with his job and helped me out a lot.

BRUCE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mady K. 
Clasificación:
5.0

This location is my favorite one to rent from! Would recommend them to everyone needing equipment.

Laura M. 
Clasificación:
5.0

I was on the phone waiting for your 24/7 Agents to answer so I could pickup in off hours for over 30 minutes. Left several messages in the chat with no answer. The agent at this location happened to be driving by and opened during his off time just to help me. Your online service sucks and cost me both time and money I had to pay movers to stand around. It's the people like this agent who drive your company. Don't forget that in your Ivory Tower lined with cash you make off these fine people.

Brent C. 
Clasificación:
4.0

El cliente no dejó un comentario.

marcus W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIA H. 
Clasificación:
4.0

El cliente no dejó un comentario.

RONALD C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer C. 
Clasificación:
5.0

Manager was very helpful and professional making the rental process quick and painless. A fist class representative of Uhaul.

Eugene L. 
Clasificación:
5.0

El cliente no dejó un comentario.

scott C. 
Clasificación:
5.0

Excellent service. My husband said the gentleman we rented from was very friendly and informative. We found a new place to rent U-haul from. We would highly recommend!!

Dean R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Austin W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARRIS K. 
Clasificación:
5.0

El cliente no dejó un comentario.

thomas M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lana L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

El cliente no dejó un comentario.

david S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John S. 
Clasificación:
5.0

Great customer service, will always rent from this location

Jacob P. 
Clasificación:
5.0

El cliente no dejó un comentario.

jamie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

bryan M. 
Clasificación:
4.0

Manager/owner was very friendly.

James K. 
Clasificación:
4.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

eric R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather W. 
Clasificación:
5.0

Initially I was told I would receive a 10% military discount, when I reserved my vehicle. When I picked it up Scott told me he was not able to find that option on the web site. I was disappointed, but other than that the service was great,

Claudine B. 
Clasificación:
3.0

The trailer running lights had a short. It popped my fuse. I have pulled many trailers, including uhaul and never had a problem with fuses or my truck.

William T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacy E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Franky S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine B. 
Clasificación:
5.0

El cliente no dejó un comentario.

dennis K. 
Clasificación:
5.0

Great service!

LEE M. 
Clasificación:
5.0

Last person that rented my truck dropped it off without putting fuel in it. I would have liked the location to provide at least a 1/4 tank of fuel.

Premanjana A. 
Clasificación:
5.0

Excellent service! Scott made it so easy and even drove the truck up for me. I will recommend to everyone. Very pleasant. My 2nd time to use.

mary C. 
Clasificación:
5.0

Free water

Darrell W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke S. 
Clasificación:
5.0

Excellent service the attendant was friendly, knowledgeable and very helpful with whatever I needed would highly recommend this dealer for anything moving or storage related just a real nice guy ! Equipment functioned flawlessly I will certainly know where to go next time !And where to send my friends .

garry F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachery S. 
Clasificación:
5.0

Great customer service.

LATRENDA G. 
Clasificación:
5.0

The gentleman who owned the business was just wonderful and very nice and friendly. He explained everything very well and made suggestions for next time.

Cathie S. 
Clasificación:
5.0

This will be the only location I use. AMAZING customer service.

Carlisha M. 
Clasificación:
5.0

Scott was very helpful and accommodating. I rented the wrong size truck for the job and it was very easy correcting. Thank you for all your assistance, Scott!

Stephanie H. 
Clasificación:
3.0

This is not the location we requested. It was very inconveniently located, and it added 10 total miles to our trip. The online check-in did not work. The guy at the office said “I'm technically not here today” and acted frustrated when we asked for assistance. He did eventually help, so, 3 stars instead of 1.

Grayson B. 
Clasificación:
5.0

Nada

John C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Joey S. 
Clasificación:
5.0

Maintain personal customer relations .

George G. 
Clasificación:
5.0

Best service ever

Michael P. 
Clasificación:
5.0

This guy runs a great store first class service

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephen N. 
Clasificación:
5.0

ND

jANICE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane P. 
Clasificación:
5.0

El cliente no dejó un comentario.

russell P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ian Y. 
Clasificación:
4.0

El cliente no dejó un comentario.

elijah D. 
Clasificación:
5.0

I regularly recommend this location to co-workers and friends and family. This is always a quick and easy location that goes above and beyond. They are knowledgeable and have great customer service. I am a supervisor for a major telecommunications company's call center, customer service is my bread and butter. This location is the only one that I will get a UHaul from.

CORY D. 
Clasificación:
1.0

I picked up from location in Tyler and it didn't go as expected. Was told the gas was on 7/8 but when I got the uhaul it was in 3/4. I never received a copy of my contract nor did I sign one. Was only offered the insurance form to sign. There was complications at time of drop off due to these inconsistencies and when I called the owner I was informed that he sometimes will change mileage to satisfy customers which I believe caused my mileage and gas readings to be off. He did not seem helpful or concerned at all. When asked about a receipt or contract he told me that he doesn't give copies that I should receive one from uhaul instead. I am not satisfied with his lack of professionalism nor concern for customers.

Jasmine J. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAY E. 
Clasificación:
5.0

very satisfied

randy S. 
Clasificación:
5.0

Easy to work with. Took great care of our needs.

Mike K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Brad W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B. 
Clasificación:
5.0

Everything was great

David W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
1.0

13305 Spur 364, Tyler, TX 75709: Location was dirty and personnel was not very helpful. Did not give me a copy of the contract and left drop location open.

Jim C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
3.0

El cliente no dejó un comentario.

jordan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

troy B. 
Clasificación:
3.0

El cliente no dejó un comentario.

ricky S. 
Clasificación:
4.0

Send me a copy of the final billing.

C.W. M. 
Clasificación:
5.0

Friendly, informative, accommodating. Made everything easy!

Pauletta B. 
Clasificación:
5.0

This location worked out well. The owner was there for me and it was excellent

Thomas H. 
Clasificación:
5.0

Very helpful and friendly. Will definitely use again and would recommend this place.

Carla S. 
Clasificación:
5.0

Awesome!

Kathleen R. 
No se han enviado comentarios para esta ubicación.

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