Customer Reviews for Springridge RV And Mobilehome Park
(U-Haul Neighborhood Dealer)

357 reviews

499 Springridge Rd   Clinton, MS 39056

(601) 910-7048

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed

Services at this Location:

Contact Us

(601) 910-7048

499 Springridge Rd
Clinton, MS 39056

Services at this Location:

Office Hours

  • Mon-Fri: 8:30 am–4 pm
  • Sat-Sun: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Stick to the time of pickup on reservation.

roscoe watts 
Rating:
5.0

Customer did not leave a comment.

James Sadler 
Rating:
3.0

There were cigarette butts left, one on the dashboard passenger side. The app was VERY slow, despite speed tests showing I had good throughput. Also the app is not intuitive. The rep at the location I spoke to was unprofessional and continues to interrupt when I had questions.

James Roberts 
Rating:
1.0

Poor service, things not explained in details, I believe that the staff is knowledgeable to maintain an operation of that quality and it does not operate like the other U-Haul operates. I’ve been renting for U-Haul for the last four months and I’ve never encountered an issue. The way I have for the Spring Ridge RV I pray to get more knowledge understanding I know how to run a business a little better. Thank you.

DAPHNEE WALKER 
Rating:
3.0

When I picked up unit , it wreaked of marijuana.and there were no others available to swap with it. Had to use it with my grandson and son in law for most of the day

Dana Townsend 
Rating:
3.0

The lady was super nice, that’s the only positive I have. I reserved a truck, furniture dolly, and moving pads. This location does NOT have any dolly’s or moving pads. The truck was very clean but the check engine light came on after driving less than 30 miles. Moving is already stressful and this just compounded the issue times 10. Also, Uhaul needs to update their reservation equipment at this location. The lady was super nice but was using a KINDLE to process my check in and check out. Took approx. 20 minutes both times. We are in 2023 so get with the times and update

Betty Worden 
Rating:
2.0

Customer did not leave a comment.

michael bird 
Rating:
5.0

Customer did not leave a comment.

Gary Mathews 
Rating:
5.0

Customer did not leave a comment.

James Hartzog 
Rating:
5.0

Keep up the good work. Very impressed.

RACHEL HALL 
Rating:
5.0

Your good needs nothing

Levi White 
Rating:
4.0

Make sure everything is functioning properly, tires are drive safe!

Virginia Jamison 
Rating:
3.0

Customer did not leave a comment.

Selena Odom 
Rating:
4.0

This was the second time that I have rented a uhaul in which the blankets that I had ordered were not available once I arrived at the pick-up. Super frustrating to have to go to another location to find some. Also was told by the attendant that additional mileage was $.40/mile. This was incorrect as it was actually $1.00/mile. That’s a big difference! I was also incorrectly informed by the attendant that I could drop the truck off at any location and just call the 1-800 # to let them know where it was at. This is possible to do I guess but she did not tell me that it was a significant increase in the rental cost! Think I will rent a Yellow Truck next time

William Hand 
Rating:
5.0

Everything was perfect!

George Guston 
Rating:
5.0

Customer did not leave a comment.

Nora Butts 
Rating:
5.0

The equipment was clean on the inside but had some debris on the outside

Linda Murray 
Rating:
5.0

Fine service. No change needed

James Hurley 
Rating:
5.0

Great customer service and the cargo trailer was just what I needed.. Would highly recommend U-Haul in Clinton Ms..In my opinion no improvements needed. Thanks 😊

Angela Turnage 
Rating:
4.0

Customer did not leave a comment.

glen feilen 
Rating:
3.0

Customer did not leave a comment.

Brandon Hebert 
Rating:
3.0

Customer did not leave a comment.

Ashley Hammack 
Rating:
5.0

Customer did not leave a comment.

Ebony Cox 
Rating:
5.0

Customer did not leave a comment.

Charina Rhodes 
Rating:
3.0

Make sure the equipment is working properly

Bryan Harper 
Rating:
5.0

Customer did not leave a comment.

Alex J Moore 
Rating:
3.0

Customer did not leave a comment.

Erica Cooper 
Rating:
5.0

Customer did not leave a comment.

Hector Santana 
Rating:
4.0

Customer did not leave a comment.

Angela Blaylock 
Rating:
5.0

Customer did not leave a comment.

Robert Braswell 
Rating:
5.0

Customer did not leave a comment.

James Ellis 
Rating:
3.0

My truck was old and did not work so I had to take it to another location catch a Uber to go 44 minutes away to pick up another truck and charge the mileage. Terrible experience!! I asked to get a call and no one has called me!!

Victoria Lewis 
Rating:
4.0

Customer did not leave a comment.

Brandi McAllister 
Rating:
5.0

Nothing

Byron Cretian 
Rating:
5.0

Customer did not leave a comment.

Anita Lee 
Rating:
5.0

Customer did not leave a comment.

Johnnie Sanders 
Rating:
5.0

Customer did not leave a comment.

Ramie Ford 
Rating:
3.0

Customer did not leave a comment.

Gary Willoughby 
Rating:
4.0

Customer did not leave a comment.

James Coleman 
Rating:
5.0

Customer did not leave a comment.

Jeffery Jones 
Rating:
5.0

I always use this location. They are kind and helpful. I would recommend them to anyone who needed a uhaul.

Kathryn Seal 
Rating:
4.0

I had a reservation for almost a week and I was passed to three different U-Haul locations in Crestview and then the last fourth one I had to drive all the way to fort Walton to get a U-Haul all of this set me back a day and traveling and was not able to make it to work on Monday. Although the pickup location fort Walton was excellent in the drop off was excellent the places I had to go in Crestview were very poor customer service

Joe Palmer 
Rating:
3.0

Customer did not leave a comment.

Jack Smithers 
Rating:
5.0

Friendly attitude by all employees was beyond what I expected!!!

Stanley Prather 
Rating:
5.0

Customer did not leave a comment.

Kalondra Gordon 
Rating:
5.0

Customer did not leave a comment.

Connie Jones 
Rating:
3.0

Neee to make sure maintenance is completed on the rentals. The truck that was rented did not drive well and has a check engine light and on. The front bumper was cracked. The exterior was dirty. There is no key drop off box at this location.

Glenda Wilson-Sneed 
Rating:
5.0

I will never rent from uhaul again.

Lasonia Taylor 
Rating:
5.0

Customer did not leave a comment.

Delonda White 
Rating:
4.0

Friendly and helpful service.

Dallas Collett 
Rating:
2.0

The online check-in was very difficult. I had to call customer service 3 times.

Michelle Atkinson 
Rating:
5.0

Customer did not leave a comment.

Gerson Ramirez 
Rating:
5.0

Customer did not leave a comment.

Jacqueline Davis 
Rating:
5.0

Customer did not leave a comment.

Rosemary Harris 
Rating:
3.0

One of the wires on the trailer didn't work and personnel had to get another one. No assistance in getting car secured on trailer.

Leslie Marie Dukes 
Rating:
5.0

This is a wonderful place to rent a UHaul from. The there is very friendly and she’s willing to help in any way possible

Kelse Smith 
Rating:
1.0

I came to drop off no one was at work no one answered phone the hours was said to be open I returned on Monday to drop off trailer I was told I should have dropped it off and left a voicemail. so I got charged for the extra days

jesse hart 
Rating:
1.0

The employee at this facility was no help whatsoever. The equipment I reserved (blankets) weren’t there. I had to hook up the equipment and do the check with out any assistance (I couldn’t check the brake lights by myself)

Patrick Flaherty 
Rating:
5.0

Customer did not leave a comment.

Audrey Dunbar 
Rating:
5.0

Customer did not leave a comment.

James Robertson 
Rating:
5.0

I only dropped off the trailer. I verified that my drop off was fine via the phone .

Carolyn Cannon 
Rating:
1.0

Customer service rep was rude. As we inspected the truck we found that it was messing the gas cap. My dad was the driver and he also has his CDL. When he brought it to their attention , the lady’s response was “And?! What else can I do for you ?” My dad proceeded to tell her it was a DOT violation and could cost him a ticket she stated that her boss inspected the truck and it was okay to drive… as we”re on the highway The truck started shaking. If you drive anything over 50 it shakes like a stripper in Early Morning service.

Ernest Powell 
Rating:
4.0

Customer did not leave a comment.

Steven Sanders 
Rating:
5.0

Customer did not leave a comment.

James Bailey 
Rating:
1.0

Worst service I’ve ever witnessed, my appointment was for Sunday May 31. Uhual called me Saturday at 230pm to tell me “there are no available units for Sunday “ and that I would have to pick up today ... At 4pm!!! I was 3 hours away. I had to have my father drive and get it. Then the woman had the audacity to call me and say “I close at 4, but today I’m shutting down at 330pm.. my father had 1 hour to get there. Whoever manages this store should be fired immediately. Keep in mind I made the appt though Pearl Ms and was given the Clinton location .. whoever is responsible for that.. needs to be fired.

Benjamin Crystal 
Rating:
5.0

Customer did not leave a comment.

JIMMY SMITH 
Rating:
5.0

Clean a little on the side cup holders but it was overal pleasant!

Macey Frederick 
Rating:
1.0

Maybe teach them just the most basic concepts of customer service?

tracy reynolds 
Rating:
5.0

This was one of the best experiences I’ve ever had with Uhaul. Tiffany was extremely accommodating and patient and her customer service was awesome!!

Chirvona Frank 
Rating:
2.0

The customer service provided by the representative on duty was quite rude.

DEBBIE Cashion 
Rating:
5.0

Customer did not leave a comment.

Zane Russell 
Rating:
4.0

Customer did not leave a comment.

Will Downing 
Rating:
5.0

Tiffany Ellis helped me and made my moving experience run smoothly.

helen ellis 
Rating:
3.0

Who ever rented the truck before me, smoked in the truck and there were ash marks along the window seal. The truck smelled horrible. I had to clean the inside of the vehicle.

Jim Farmer 
Rating:
5.0

Tiffany was an excellent customer service rep! Very kind, very professional

David Pryor 
Rating:
5.0

Customer did not leave a comment.

Carolyn Thomas 
Rating:
3.0

Only drove truck 52 miles and paid $1.00 a mile. Expected that. But was also charged $29.95 for 9 gallons. What a rip off!! We were not told to refill truck.

Amylou Douglas 
Rating:
3.0

It took 15-20 mins to get service with no other customers besides me. It would have been nice to have gotten everything completed faster. The employee was very nice

Mitchell Castro 
Rating:
5.0

Customer did not leave a comment.

Carla Marshall 
Rating:
5.0

Customer did not leave a comment.

James Bates 
Rating:
5.0

Check engine light was on

Shyla McKinley 
Rating:
4.0

Customer did not leave a comment.

barry payne 
Rating:
5.0

Nothing because everything was great. And Tiffany have great customer service.

FRED MACK 
Rating:
3.0

Super sweet people.

Richard Coleman 
Rating:
1.0

Customer did not leave a comment.

angela gregory 
Rating:
5.0

The representative at the location was so nice and efficient! Definitely would recommend the location.

JASMINE THOMAS 
Rating:
4.0

Customer did not leave a comment.

carley brown 
Rating:
5.0

Everything went perfect! The receptionist lady at the desk does a fantastic job. There is nothing that could have made my experience and better because everything went perfectly!

jennifer catchings 
Rating:
5.0

The complete team handle my affairs like it was their own. Website, customer service and in office staff she , Tiffany was on point. Thanks again great team and teammates. M. Alexander

MARESA ALEXANDER 
Rating:
3.0

Nothing, tough time due to covid 19

Eric Pratt 
Rating:
5.0

Customer did not leave a comment.

Sol Maisonet 
Rating:
1.0

Location hard to find. Even with gps. Need bigger sign next to road!

Sharon Myatt 
Rating:
5.0

Customer did not leave a comment.

Carolina Deleon 
Rating:
5.0

Customer did not leave a comment.

STACEY ROBINSON 
Rating:
3.0

Customer did not leave a comment.

JEFF HOOD 
Rating:
4.0

Put signs up directing customers to your office.

Brenda Baker 
Rating:
5.0

Customer did not leave a comment.

Jonathan Sanders 
Rating:
5.0

Process went very smoothly. All was great.

Tom Wren 
Rating:
5.0

Customer did not leave a comment.

John Mcrae 
Rating:
5.0

Great service

BILLY MCGEE 
No reviews have been submitted for this location.

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