Customer Reviews for Springfield Storage
(U-Haul Neighborhood Dealer)

58 comentarios

9650 Dixie Hwy   Clarkston, MI 48348

(248) 625-6121

Horario

  • Mon–Tue
    10 a. m. - 6 p. m.
  • Miércoles
    Cerrado
  • Thur–Fri
    10 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado

Servicios en esta ubicación:

Contáctanos

(248) 625-6121

9650 Dixie Hwy
Clarkston, MI 48348

Servicios en esta ubicación:

Horario

  • Mon–Tue
    10 a. m. - 6 p. m.
  • Miércoles
    Cerrado
  • Thur–Fri
    10 a. m. - 6 p. m.
  • Sábado
    9 a. m. - 1 p. m.
  • Domingo
    Cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

RIChard B. 
Clasificación:
5.0

It was super easy to pick up the cargo truck and go. I was able to move all of my belongings on Thanksgiving while the business was closed with the help of the online self check-in! :^). Worked perfect for timing my move. I'll definitely use this in the future.

Rhys A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jason G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew T. 
Clasificación:
5.0

Very friendly staff. Will use again if needed.

Douglas Z. 
Clasificación:
4.0

Very fast and pleasant But the drive through was a nightmare with the truck mechanical issues

Rick Y. 
Clasificación:
2.0

El cliente no dejó un comentario.

Kenneth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kerry D. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA O. 
Clasificación:
5.0

El cliente no dejó un comentario.

William F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lester T. 
Clasificación:
3.0

After hours drop off was a bit confusing - should offer a tutorial for using the app on u-haul website

michael Z. 
Clasificación:
5.0

Highly recommend/ we had a great experience!!

Andrea B. 
Clasificación:
4.0

The representative was very friendly and knowledgeable. The transaction went very smoothly. They were able to extend my reservation with one simple phone call.

Mike S. 
Clasificación:
4.0

Quick pick up and drop off.

Joe G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer K. 
Clasificación:
5.0

El cliente no dejó un comentario.

lee S. 
Clasificación:
5.0

The lights on the trailer were not operating. There was no other trailer to substitute so we took it as we had movers waiting g for us. We taped wiring under the trailer to get to operate this trailer needs electrical overhaul. The rims were rusty as well tires seemed ok tho

KEVIN RICHARD S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Matt K. 
Clasificación:
5.0

Don't change a thing

DAVID A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Joe G. 
Clasificación:
5.0

El cliente no dejó un comentario.

greg W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kimberly S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee D. 
Clasificación:
4.0

Would have been nice if the snow and ice had been cleaned off of the vehicle before arriving for pick up. Had to scrape it off myself. The staff was very courteous and friendly though.

Richard B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY WILLIAM S. 
Clasificación:
1.0

When arrived to pick up my trailer , the store manager informed me that he was sick. He was not wearing a mask or gloves. I got sick and gave it to the rest of my family. We were not able to move and now can not go to work under covid protocol. We are very upset. Simple contact less service or more responsible employees would have saved us from this nightmare.

TATE WILLIAM D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK ALLEN B. 
Clasificación:
5.0

Great customer service and very clean truck. Will use this location again. Highly recommend

JENNIFER HEATHER K. 
Clasificación:
5.0

Nothing. The experience was ideal and the person who rented to me, prepared and efficient.

DARREN FORREST D. 
Clasificación:
5.0

The guy who helped me was super nice and helpful!

DAVID SCOTT A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LISA MARIE M. 
Clasificación:
5.0

They inspected the trailer on return and recommended that we us an larger truck when hauling an upright glass china cabinet. I will take their advice and at the end of the month use your 15' truck. I've got glass cabinets and to safely travel with that, is your interior tie down trucks.

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel S. 
Clasificación:
4.0

Drop off location was closed. Drop off instructions provided via email by U-Haul, however, were very clear and made it easy.

WESTIN ROBERT W. 
Clasificación:
3.0

When we arrived to drop off the truck it was after business hours for the location. As we tried to use the mobile app to return the vehicle, there was not enough cellular service signal to send the pictures required. We spent about 30 minutes wandering the parking lot trying to find a reliable enough signal to complete the return. While this is on our wireless carrier, the business we were dropping off to had a great wifi signal, however the wifi was locked. Part of the agreement of returning to this location should be inclusion of the wifi password so people are not stranded trying to return their vehicle.

Heather R. 
Clasificación:
5.0

Hope they deal with Mark He is very wise on Uhaul

BRIAN MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID S. 
Clasificación:
5.0

Fast, friendly and efficient. Equipment was ready as promised. I would definitely recommend Springfield Storage to a friend.

MARK RANDALL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

WENDY MARGARET H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACQUELINE MARIE C. 
Clasificación:
4.0

I did an online drop-off so I didn't deal with anyone here

SCOTT BRADLEY L. 
Clasificación:
5.0

El cliente no dejó un comentario.

HOLLIE ERIN K. 
Clasificación:
5.0

Chap was very helpful and friendly. Really smooth process.

CHARLES JAMES P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT CHARLES R. 
Clasificación:
4.0

The people and location was very good. However, I dropped the vehicle off after hours and the area was poorly lit. It was hard to find from the road.

BRADLEY MARK S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL DEREK N. 
Clasificación:
5.0

El cliente no dejó un comentario.

NICHOLAS ANDERS L. 
Clasificación:
5.0

Explain to renters that there is an additional fee if the helpers put key in before you finish checking back in vehicle.

BRENDA LOUISE L. 
Clasificación:
5.0

Nothing but I would recommend advertising your services at furniture locations that don't deliver. My wife and I purchased furniture from Costco but we were at a loss on how to get it home, we don't own a truck nor do we know anyone that does. The U-Haul we rented was the perfect solution.

RYANJAMES H. 
Clasificación:
5.0

Everything was great. 5 star location

RICHARD TODD D. 
Clasificación:
3.0

The location was closed and we just dropped off the truck.

Charity M. 
Clasificación:
5.0

Nothing. Everything went smoothly and professionally

EDWARDDONALD B. 
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