Comentarios del cliente para Spring Hill Moving and Storage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Spring Hill Moving and Storage

Grado total:

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Kevin T. en

Grado:

El cliente no dejó un comentario.

Raymond A. en

Grado:

Originally rented on Mariner drive which is unmanned and did not get a combination, Linden location was GREAT!

Barry D. en

Grado:

Second time at this location and offers outstanding service. I appreciate it and will rent there again.

Curtis R. en

Grado:

Even though much of the rental information is online a hard copy at time of rental would have been preferred.

ELIZABETH C. en

Grado:

El cliente no dejó un comentario.

Theordore K. en

Grado:

El cliente no dejó un comentario.

Mary M. en

Grado:

I walked into the office that was opened no one around the office for over twenty five minutes he showed up with one of the u haul sitting there running? Check where we called in after that he checked us out so we could go

debi c. en

Grado:

El cliente no dejó un comentario.

Jason S. en

Grado:

Very friendly and helpful service was outstanding

danette f. en

Grado:

On August 20th I booked a 15 foot truck on Anderson Snow in Spring Hill location. When I called to confirm 4 p.m. Sunday the associate told me I'm sorry if you don't have a 15 foot truck at that location! You will either have to drive to Hudson or you'll have to wait until a Uhaul opens Monday morning on Linden. I was shocked! Moving is very stressful to begin with and when I rent a specific truck at a specific location I am led to believe that that truck will be there! But something told me to call and confirm and thank God I did otherwise I would have been standing outside the other location at 7 in the morning wondering why I don't have a truck! The young man on the phone helped me to find a different location and book it. I will never use Uhaul again unless I'm able to go to the Linden Street location in Spring Hill! I will never call customer service to book a truck I will go directly to Linden Street in Spring Hill! Edward over there runs a really nice business and he is one of none in your company! I was just wondering when somebody was going to tell me that the truck that I reserved six days earlier was not going to be there? Where is communication? Where is responsibility? What happened to good customer service? Back in the day a handshake would go a long way! But now I can't even depend on making a reservation for something specifically at a specific location and have it be there! I hear this a lot so I think your company needs to figure things out! That's terrible

Nicole W. en

Grado:

El cliente no dejó un comentario.

VINCENT M. en

Grado:

El cliente no dejó un comentario.

Julia R. en

Grado:

El cliente no dejó un comentario.

Marge C. en

Grado:

trying to get a hold of the repair service took approx 3 hours, the truck broke down on me, everyone sent me to customer service, they were very nice but advised me I had the wrong people and needed repair

Michele D. en

Grado:

Very polite, efficient. A pleasant experience.

Troy B. en

Grado:

The only problem was at the time of rental. It took more then 40 mins to get the paperwork all done due to the lack of an updated system. The service rep tried 5 times with two different systems to complete the transaction. He had to call two different places to make it happen. Finally reaching someone on the road, they had to pull over and finish my contract remotely after a ten minute wait for them to find a safe place to pull over from interstate 75 in Florida. UPDATE OR REPLACE THIER SYSTEM!!!! Other then that the personnel were awesome and the place was clean as well as the equipment.

Glen D. en

Grado:

El cliente no dejó un comentario.

John C. en

Grado:

Always great to rent from linden uhaul.

CHARLES V. en

Grado:

El cliente no dejó un comentario.

CHARLES L. en

Grado:

Manager sent message to his supervisor, who never reached out to me!

Melvin H. en

Grado:

El cliente no dejó un comentario.

ALEXANDER P. en

Grado:

I would improve nothing at this location.

Mendy B. en

Grado:

El cliente no dejó un comentario.

DAVID H. en

Grado:

Return location closed 15 minutes before posted closing time. My cell phone battery also died and I was unable to make an online return.

Cephas T. en

Grado:

There was nothing that I could see that neede improvement! Your manager was great! He was professional yet personable enough to make you feel special and well-taken care of! He gets my wife and my vote for a raise!!!

Vanessa O. en

Grado:

El cliente no dejó un comentario.

Shirley C. en

Grado:

El cliente no dejó un comentario.

Rushton S. en

Grado:

Ive rented ALOT of uhauls and the owner here was the most thorough and customer service oriented of any I have ever been to. The only small thing was that the truck cab smelled like it had been smoked in. Great location and super service!!!

Denice V. en

Grado:

He is so helpful and accommodating, he even cared for my furry friend that was dying for some cold water. Thank you!

larry p. en

Grado:

Owner drove off with a customer did not return for well over 10min Left me standing in the office Did not say anything Will not recommend

Denice V. en

Grado:

The gentleman that wad there wad very nice, helpful and knowledgeable.

Yahya H. en

Grado:

El cliente no dejó un comentario.

Jose J. en

Grado:

I rented 6 by seven .to tell you truth it wasn't how i pictured it to be but im glad to have found this place being that it was close to home. The prices are pretty decent and the people are friendly

SELENA L. en

Grado:

I paid my account the same way for almost 8 months I suppose they didn't like it when I went to make a payment this month they had already put my unit up for auction without my knowledge. Dad place!

Edward H B. en

Grado:

Ed and his staff are very efficient and professional. I would highly recommend them ! The have done an excellent work for me during my recent move.

JUAN A. en

Grado:

We ended up using a unit that was not climate controlled and the staff was very accommodating.