Customer Reviews for Spring Garden Self Storage LLC
(Distribuidor de U-Haul del vecindario)

617 comentarios

530 S Spring Garden Ave   DeLand, FL 32720

(386) 734-9928

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021 - 1/1/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(386) 734-9928

530 S Spring Garden Ave
DeLand, FL 32720

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
Horario especial
  • 12/24/2021: 9:00 a. m. - 12:00 p. m.
  • 12/25/2021: cerrado
  • 12/31/2021 - 1/1/2022: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Kristina K. 
Clasificación:
5.0

All was perfect. Thank you.

Lorrie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Agustin E. 
Clasificación:
5.0

I would highly recommend this facility. It is conveniently located, very clean and pest / rodent free. The staff were always polite and helpful. Prices were good, and they will price match if you find a lower one. Why go anywhere else?

Jody P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Katrina C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Marco R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marian B.  |  Overall Experience 
Clasificación:
5.0

no comments

Victor M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

El cliente no dejó un comentario.

David R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nyleen M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael P. 
Clasificación:
4.0

The local office is great my issue is they have you get insurance for emergencies and don't honor it when real life emergencies happen

Fiona G. 
Clasificación:
4.0

El cliente no dejó un comentario.

GILBERT L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SPRING GARDEN S.  |  Overall Experience 
Clasificación:
1.0

The rep was on the phone with a personal phone for at least 10 minutes after I entered the location

BISHUNDATT K. 
Clasificación:
5.0

The staff and the service here are great, I would definitely reccommend this storage facility.

Tina N.  |  Overall Experience 
Clasificación:
3.0

Confusing because the trucks aren't all in one location. The two entrances have different trucks.

ZACHARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Doreen H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica S.  |  Overall Experience 
Clasificación:
5.0

Nothing but, to keep being great

BENJAMIN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanette A. 
Clasificación:
5.0

Yes the lady that is always there is very nice and friendly, she is very customer oriented and exceeds her helpfullness Thanking her for a very last day experience

Linda B.  |  Overall Experience 
Clasificación:
4.0

The only improvement would be better acquainted with the equipment. They were unable to tell me how to adjust the side mirrors, and actually said they could not be adjusted. Proper side mirror placement is essential for a 26ft truck. I had to check on the internet after I got home to learn how to adjust them.

John G. 
Clasificación:
5.0

NOTHING, THE APP WAS A LITTLE CONFUSSING AT FIRST BUT IT GOOD TO GO NOW

bernard O. 
Clasificación:
4.0

After picking up a few things we noticed that the front tires on the truck were worn completely on the outer edge and had to have roadside assistance come and change them before we could drive the truck for our trip

Darlynda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALAN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
4.0

El cliente no dejó un comentario.

JEANNINE V. 
Clasificación:
2.0

Make sure your staff gives clear instructions on how to pick up the rental at the office when no one is there . Also make sure your staff pays close attention to the rental time and I highly recommend if you cancel a customers reservation you should make them aware

Juan R. 
Clasificación:
5.0

El cliente no dejó un comentario.

keith L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel C. 
Clasificación:
5.0

Keep things just the way they are. Remind others of the horrible experiences some of us have had with PODS and remind us why we all go back to u haul. 1 thing, extended cab trucks would be great as many of us have pets and need more room in the cabs.

Marc H. 
Clasificación:
5.0

very knowledgeable and professional and caring and understanding of my needs was treated with respect and they really went above and beyond I would recommend this location

Doreen H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRENT W. 
Clasificación:
5.0

They were quick with my rental it was not reserved I was out in 15 min the truck was nice and it was clean

Christine M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Connor P. 
Clasificación:
4.0

We have rented many UHauls over several years at this location. In the past, we left the keys on the dashboard and locked the door, leaving it parked out back with the others. This time, we had to hire a locksmith - costing us $75 - to get the door opened. Not happy about it! Otherwise everything is fine.

Lewis J. 
Clasificación:
5.0

I have been going here for years and love this place. Front desk lady is friendly. Best place around.

Tiffany W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl S. 
Clasificación:
4.0

Very good experience Helpful at the location will definitely recommend

Kenneth M. 
Clasificación:
5.0

Location was excellent. The lady there definitely deserves a raise!

JIMMY W. 
Clasificación:
5.0

They need more people but the the team they have is awesome

JONATHAN C. 
Clasificación:
4.0

Let the local centers handle all and furlough corporate sales people

MARC H. 
Clasificación:
5.0

U Haul went out of their way to find a trailer for us as we could find none in the area. The area guy found one and delivered it to a near by dealer. We appreciate all the help from all involved. Thank you . We will seek out UHaul soon to move our son across country back to FL.

DANIEL M. 
Clasificación:
5.0

On June 18th I was on my way to Jacksonville when the truck lost Power steering and breaks did not know at the time the Serpentine belt had came off I was able to control it and get it to exit 305 in Saint Augustine I called around 12:30 and by the time they got to me to pick me up with a Uber it was 6:30 I have rent several trucks for a business use and I lost a lot of time that day I was told at the location where I rented to truck That they had to truck in the shop for 2 weeks They credit me $75 for all the inconvenience I felt that was not fair thank you Chris

CHRISTOPHER R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Doug J. 
Clasificación:
4.0

El cliente no dejó un comentario.

DAVID F. 
Clasificación:
1.0

The woman at the front counter gave us the wrong information and charged us extra for it. She was also incredibly rude and unprofessional.

Caleb R. 
Clasificación:
4.0

The attendant was very nice n helpful…

Chandra D. 
Clasificación:
5.0

Sorting Garden location was great! However I am very displeased that Uhaul sent me to 2 other locations on New York Ave in Deland that are not succulent or prepared for customer drop-off. Each one sent me to the other, and both turned me away saying they had no room for truck and didn't know why Uhaul keeps sending people. This was very inconveniencing...I then had to call 800# to get a new location to go too. That process took about another 30 mins. I asked for some kind of refund/discount, and was told it would be evaluated. I'm a very unhappy customer at this point.

Cathy D. 
Clasificación:
3.0

The woman said to me when I left that I had a full tank of gas and to bring it back the same. I drove the truck exactly 15 miles and the tank gauge was on full so I just took it back with a full tank,so I thought. Was charged $9.00 for gas because the gauge wasn't exactly as when I left. BULLSHIT!!

Warren K. 
Clasificación:
5.0

Keep up the awesome customer service. Easy transaction down to earth people. You made this move a little easier . Gracias

Crystal T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norman S. 
Clasificación:
4.0

Explain very completely how to secure the lift door so that it does not go flying up into the roof of the trailer and get stuck. This happened to use twice. The door also needs two people to hold it down to secure the lock so this does not happen. Very poor design! This set us back a day on our move!

Patricia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendra W. 
Clasificación:
5.0

El cliente no dejó un comentario.

brandi T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jack P. 
Clasificación:
5.0

Very friendly service and the whole experience was simple, thank you!

Linzey W. 
Clasificación:
3.0

At least have someone clean the inside of the cabin between rentals...especially during covid times, inside of the cab was full of dust and what looked like dandruff??? we vacuumed it ourselves before using it to move

Ben T. 
Clasificación:
3.0

24/7 pickup was a pain...had to locate the truck in the back parking area but the key box was more than a block away to walk. The key box should be closer to the equipment so there is no going back and forth.

Jenny V. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
5.0

Change the part of the process where you have to call 2 people to verify I am who I say I am. It's a little tough to call 2 references when it's before 8am on a Saturday. You should do this in advance or allow us to verify this another way.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly T. 
Clasificación:
5.0

Prepared for scheduled turn in.

Mark S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenny V. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike B. 
Clasificación:
5.0

El cliente no dejó un comentario.

John G. 
Clasificación:
5.0

This location was great but I was sent to another location 1st they said they could not take the truck I spent 40 minutes on the phone trying to reach someone then was give this location to take truck back They were very nice Need contact information for emergencies like that

JONATHAN K. 
Clasificación:
5.0

Great experience! I even had to extend my rental a day and there was no issue at all. ¡Gracias!

Sonja G. 
Clasificación:
5.0

I was very please with the customer service provided.

James S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erica D. 
Clasificación:
5.0

Keep up the great work. Contact was excellent considering the Pandemic. Phone customer services started out Kinda rocky,and that's because (we) both are tired of all of the Prank calls!!! Come to find out I have used this company for many years. That says it all. Completely Satisfied Consumer. 😌

donna S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adriana B. 
Clasificación:
3.0

very limited parking and difficult driveway

John V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna D. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Franklin D. 
Clasificación:
1.0

Very rude lady working here. Told me to just go around back and put the trailer next to the others. I get back there to find that it is on a hill. I threw my back out and nearly damaged my truck attempting to do this on a hill single handed with a trailer with no tongue jack. When i went back into the office to get my receipt, the lady walked out with another customer and told me "you need to go outside so i can lock the door". I didn't realize i looked that shady. Never in my life have i had this type of u-haul experience, and i use them often.

BENNY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

GLENN J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Denean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C. 
Clasificación:
4.0

Not forgetting the ordered furniture blankets.

John M. 
Clasificación:
5.0

Jimmy was the agent I turned in the equipment to, and he came out to greet me, was very friendly and helpful. After doing a quick check of the equipment and asking me a few questions, he was able to get me on my way very efficiently. Again, both people I dealt with at the pick up and drop off locations were very helpful & friendly, and probably don't get the recognition they deserve regarding insuring the customers are happy & satisfied, and leaving them with a positive impression.

John M. 
Clasificación:
5.0

Just continue to be courteous and helpful as you were to us.

Carolyn A. 
Clasificación:
5.0

There is nothing I would change about my experience. Great location with friendly and helpful staff.

Richard P. 
Clasificación:
5.0

People here are very friendly and helpful

Sonny N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Justin B. 
Clasificación:
5.0

I have rented here before and I will rent here again the lady has always been absolutely amazing

Alyse P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vishnu R. 
Clasificación:
5.0

Great customer service! A pleasure to deal with. Keep up the good work.

Mary D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lyndsey B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Davina J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul M. 
Clasificación:
3.0

I dropped off a trailer after hours, so no interaction with staff.

Tim B. 
Clasificación:
2.0

Get your logistics fixed. I get a text to take the trailer to one place then get a call from another place asking me were the trailer was even though I already dropped it off to the address uhaul texted to me. It also explains why I got a wrong destination charge back in May for a truck rental. Fix your internal communications and logistics before it becomes a legal issue.

LORD E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RENE A. 
Clasificación:
1.0

Get a new customer service representative that isn't racist like Yvonne . Very very rude . Wouldn't rent from this location anymore fields manager or whatever manager I spoke with was very knowledgeable and a lot more understanding and professional than Yvonne bad person to have rep your company.

Asaunti B. 
Clasificación:
5.0

Everything was great would definitely use you again

Deborah F. 
No se han enviado comentarios para esta ubicación.

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