Super great experience
Chris W
Customer Reviews for Spring Creek RV & Storage Tyler
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Was charged to Was charged to much for 1day
James IShe was so professional and extremely nice.
Lois OPick up after hours was a real pain. The procedure was complex and required a witness, which, we did not know ahead of time, took time obtaining.
Brian HSpringcreek was a very nice facility with ample room to navigate the 26ft truck.
Christopher SNever went there idk
Brett SGreatly appreciated the lady leaving the trailer jack for us to use when returning the trailer on a Sunday, the office was closed. Greatly appreciated that gesture.
Author HNothing
John MThe location was closed, but the video was A rated on providing specific details on after hour drop offs. Loved it!!!
Terea JUse good Uhaul tires. Make sure my order is correct. Still not. Wrong equipment listed. Wrong dates. Im being charged for late fees i should not be. I call 1 800 go uhaul and customer service they send me back to the location that checked me in. He is an ass and says he has nothing to do with it. John at pueblo moving & STORAGE said i should not be charged. Still can't get through on phone with him. Wth???
Carrie BMy online order qas wrong. The lady at Tyler office had wrong equipment listed. I am being charged overage because your dates are all bogus. THANKS UHAUL
Carrie BAlthough I was well within office hours, there was nobody around to help me or take my return. I had to leave my daughter in her car seat while I struggled to unhook a trailer from my car with a bad back.
Danial Wpersonal was excellent
KENNETH MNo one was at this location waited around for 30 minutes trying to find someone. Found another store owner who called the uhaul worker said they were not there and that they would call me back within the day... still no call back and that was 2 weeks ago.
John AExcellent Service!!
Thomas MU-Haul, you need to review your rates, I can rent a tandem axle trailer for $200 a week, you're charging more than that for the one day.
Charles H