El cliente no dejó un comentario.John S.
Customer Reviews for Sports Plex Velocity
(U-Haul Neighborhood Dealer)
Lancaster, PA 17601
Servicios en esta ubicación:
Horarios de la ubicación
- Lun.- vie.: 4 p. m. - 9 p. m.
- Sáb.: 10 a. m. - 9 p. m.
- Dom.: 11 a. m. - 6 p. m.
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Corey S.
El cliente no dejó un comentario.Angela M.
Your location was too far off the main road and GPS couldn't find it. Had to make 2 or 3 U turns & finally found it on a different road than the addressGregory F.
No one was at the drop off location replace the key in the mailbox did not come encounter with employees I'm sure the service would have been the same professional thank you again for allowing us to drop off thank youLinda M.
El cliente no dejó un comentario.Javier Q.
El cliente no dejó un comentario.Tom S.
Thanks for the great service and wonderful smilebarbara C.
With my reservation, I had requested an appliance dolly. When I arrived for pick up, I was informed they didn't have one but the owner did offer the use of his standard size dolly. Thankfully I didn't end up needing it but it would be a good thing if I had been alerted to this when placing the reservations. Had I needed an full size dolly I would have been out of luck.Angela K.
El cliente no dejó un comentario.Janet G.
El cliente no dejó un comentario.SCOTT J.
El cliente no dejó un comentario.Edward C.
The person at the pick up location was very nice. It is the rest of customer service that sucked.LISA A.
Don't bother putting a drop-off time when the facility is closed all day anyway?!?!? I rushed to get it there before 6PM (as stated on my contract), but the building was CLOSED and it was an "any time of day" drop-off anyway. I could have dropped it off anytime after 6pm, as I had until Monday at 11am.... Did not appreciate having to rush...ERIC M.
Great location, amazing service, very punctualRobert R.
The hand truck that I rented was not in the truck. With the 24/7 check in process there was no mention of checking that. luckily the staff allowed me to get one even though she could check the order since it was dispatchedChad T.
Don't change the pick up location and then require the use of the truck share software. I was concerned the reserved dolly & furniture pads would not be in the truck, so I called U-Haul and was reassured they would be. Showed up to pick up the truck, & no dolly or furniture pads were in the truck. Called U-Haul and was told I would need to pick up the dolly & furniture pads at a U-Haul location. I said that is unacceptable, so they called the site manager who came to the pick up location to get the missing items while I waited. The manager did not even apologize. You should also clean you trucks once in a while. Very disappointed.william C.
El cliente no dejó un comentario.JOSEPHPATRICK M.
This location was fast friendly and efficient. Thanks for all of your help.Margot V.
We picked up the vehicle with 1/2 tank of gas and returned it with almost 3/4 of a tank and were still charged for gas by this location. It was a drop off location only so we were charged without explanation or opportunity to question thisMichelle P.
Great service. Verified truck was ready to go day before.Mark L.
El cliente no dejó un comentario.PAUL T.
True teamwork and very kind and accommodating after my reservation was switched around multiple times. They assured me my truck would be there. Thank you very muchZachary T.
Extraordinario servicio al clienteMahmoud H.
Very friendly and reliable staff. Will definitely use again.Lili V.