Stressed over pickup on the phone since it was freezing out and we had to call because the key was in the wrong box. We called and that was nice they gave us a different box for the key. Bringing it back again stressful since mileage was wrong on their end . Called again and on hold but they managed to fix that. I'd do it again but hopefully while they are openThomas R.
Customer Reviews for Spike's Vac Shop
(Distribuidor de U-Haul del vecindario)
Young Harris, GA 30582
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 5 p. m.
- Sáb. - dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.KARL R.
El cliente no dejó un comentario.Rick H.
Very friendly person who waited on us.Judith G.
El cliente no dejó un comentario.DONNY G.
Spike was amazing and very helpful.Michael A.
Truck worked well, as expected.. Spike was very helpful! No complaints at all..JASON H.
Owner of this location (Spike) was extremely knowledgeable and very customer oriented. He is definitely an asset as a representative of UHaulRobert C.
El cliente no dejó un comentario.DALE B.
Very helpful and friendly. Spike was willing to go the extra mile to ensure we fully understood the process. We will need to rent a truck again in a few weeks and we intend to rent through Spike.MICHAEL C.
El cliente no dejó un comentario.PEGGY K.
El cliente no dejó un comentario.Bradley B.
Call center customer service rating is a zeroDuncan M.
El cliente no dejó un comentario.Jerry J.
Truck was not returned in time from previous renter...had to get truck from a different location...keys were left for me, truck was dirty, had to sweep out before loadingRandy Z.
El cliente no dejó un comentario.Stephen T.
El cliente no dejó un comentario.Diana H.
Charged wrong amount. Owes me money. Bad adtitude. Verbal abuse from owner.Peggy W.
El cliente no dejó un comentario.William B.
El cliente no dejó un comentario.MELINDA A.
The furniture pads I reserved were not available at the time of my rental. I reported this immediately, and never got a response. I reported this again at my equipment return, and never got a response. I was billed for the pads yesterday, replied to the representative that sent my bill, and never got a response. Worst U-Haul experience ever.Eric C.
El cliente no dejó un comentario.joe R.
El cliente no dejó un comentario.Rachel D.
Have the company over ensure the vehicles are good to go, I had a bad experience with my first time use, the location was good, the man who helped me was very helpful but the truck itself broke down on me and when maintenance came out for roadside assistance I was left without the vehicle until roughly 1100 the next day and it put me way behind schedule for moving. When the rear brakes went out on my truck I was informed I would be able to get a replacement but not until 0900 the next morning and even then the location I was sent to was closed until 1100. From there my wife and I had to contact other U-Haul shops to get assistance because the customer service we called couldn't assist us. Over all I had a bad experience and I am unsure if I will ever use or recommend U-Haul because of my experience. It was very frustrating.Ernesto S.
El cliente no dejó un comentario.Rachel W.
El cliente no dejó un comentario.Elizabeth B.
El cliente no dejó un comentario.Cheryl H.
El cliente no dejó un comentario.GEORGE H.
El cliente no dejó un comentario.jacqueline G.
El cliente no dejó un comentario.Margot B.
El cliente no dejó un comentario.Sven L.
just do what you doMARK M.
Great service, very helpful and thorough. Made the entire process a great experience!Sandy M.
The owner running the business where the uhaul was rented was not pleasant to deal with. Seemed to not trust me when I told him there were no nicks, dents, or mishaps during the rental period.Wayne W.
El cliente no dejó un comentario.MICHAEL W.
The agent was very courteous, knowledgeable, and customer oriented. Very good experience.Richard T.
Always a good experiencerandy P.
Always friendlyrandy P.
Easy rent and return, friendly servicerandy P.
No problemsrandy P.
El cliente no dejó un comentario.AL P.