Comentarios de los clientes para Speedy Sales and Service

This was an awful experience. The store we picked the trailer up from was disgusting. It was full of tons of junk and food and drinks that had been left out for weeks, if not months. The employee was incompetent and did not know how to work a computer, much less a printer. He didn't give us any paperwork, so we didn't know the due date or time of the trailer. I highly recommend U-Haul not let this location do business with them anymore.

Availability was trying. Had to drive 30 miles west to obtain the uhaul. Then had to drive back the 30 miles and then the 2 hours to destination.

I was ripped off

Truck was much smaller inside than expected. If you are unsure on needed size... definitely go up a size.

Very friendly enjoyed our rental experience. I

The store was filthy and it took an hour and a half to rent a simple trailer. Do not plan to go back to this establishment unless it's necessary. I do need to add that the owner was kind and helpful. I believe the owner needs additional help in training on the website and the print is quite small for his bad eyes and mine for that matter, when I looked at the screen.

The location was not maintain grass is overgrown up to my knees, I hated to even leave the truck there.

Great customer service. Perfect U-Haul for our trip.

Several months earlier I reserved for pickup in Windom, MN, but it was changed. I understand the need, but I would rather have not had to travel nearly 40 miles to pick up the trailer.

Make it possible to do complete reservation , payment ect online so you just pickup at dealer it would save time and be more convienent.

Attendants were friendly and helpful.

He was late.. could not see

I will never use Uhaul again, as I had to drive 3 hours extra to pick it up when I was confirmed 2 days prior it would be available for me at location pick up. Then I was still charged a ton for this, and then it kept stalling out which at midnight all we wanted to do was get to our location rather than calling it in because we knew that would take hours. The locations were great for pick up and drop off. But Uhaul you should never rely on for moving because you might not have anything available even if reserved.

I was told they would have a 15' truck with a ramp so I had to get additional help to load and unload.

Was a mess There was a Bed frame left in trailer

This guy was so friendly and helpful, no complaints about anything here. I wouldn't say his place was clean and inviting, but his personality and the character of the place counteracted. Please don't take this as a negative comment, it is NOT. NO complaints!

Pros 1) truck was clean and ran well. My trip had no problems. 2) small town friendly kinda vibe 3) I appreciate the fact that gas tank was at 15/16 tank upon arrival Cons 1) I felt rushed to leave. I like to check mirrors, paperwork, and especially, know where I'm heading before starting a car and leaving. Obviously I wasn't ready to go when the door was open. 2) they need to clean up. Lots of over -flowing trash and toys on the floor and just general mess everywhere. 3) I kinda felt they either are inexperienced in certain aspects of uhaul or a little scatterbrained.

No one was available to talk to or to help me. The place looks worse than trailer trash!! Disgusting!!

Nothing!! Really went above and beyond here. So kind!!

Better signs and to keep place clean

Mary was very pleasant and Helpful. We had a poor experience with our truck pick up in Esterville and she helped get us on our way quickly.

I had not used this vehicle or hitch for towing before. Speedy Sales helped me ensure the ball hitch was properly fitted then handled the entire hook up of the trailer for me. Checked the lights and made certain I was set to go. Very much appreciated.

Service engine light was on when I picked up equipment.

Rep was very friendly and accommodating - we forgot the contract and the rep was able to pull it up online to verify milage and gas amount

Very friendly, helpful. I made a mistake in one calculation and Sam walked me through it without embarrassing me. Good people. I was nervous about the likely hood of a unit being there, his secretary called me the minute the unit arrived so I could rest easy. Thank you, Steve

Excellent customer service, very friendly! A++

U-Haul location was 37 miles from the desired pick-up location. The driver side window was open was down a little and it had rained and the inside of the truck was wet. I had also reserved a appliance dolly. This dealer did not have one so I had to drive the U-Haul to another dealer in Spirit Lake IA to pick up an appliance dolly,

Can't really improve anything at this location as the staff was AWSOME, efficient, and went out of their way to be helpful. Thank You!!!

They were very courteous...I stopped in to this location before I left for my trip to make sure the lights worked. They didn't...but the associate got my lights working and off I went. I was not picking up the trailer here, I just stopped in make sure everything was working right and they were AWESOME to work with!!!

the place is junky

very helpful and made sure all my needs were taken care of.

Very friendly to deal with.

Excellent friendly customer service.

not impressive at all very dirty unorganized and had to go 2 different places for drop off

Reservation system failed by only notifying us one day before pick up that no truck was available in Algona, IA, where originally reserved. THis pick up location was a two hour drive and the substitution was not enough capacity for all our items. Location not at fault.

Nothing, Sam was very friendly & helpful.

Eliminate the clutter. Appears more like a scrap yard than a place of business.

Not the easiest place to find. Very friendly staff, very very dusty location.