Comentarios de los clientes para Speedy Express 2

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de Speedy Express 2

Clasificación general:

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Daniel K.
Clasificación:

El cliente no dejó un comentario.

Craig T.
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El cliente no dejó un comentario.

Crystal W.
Clasificación:

El cliente no dejó un comentario.

Sharon W.
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El cliente no dejó un comentario.

paulie R.
Clasificación:

Everything was ok

Thomas W.
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I had to park and unhook the car trailer attached to the truck and hook up the the trailer I rented. No help from the staff, did not check the equipment after it was hooked up. Very dissatisfied with the customer service.

AARON M.
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Better signs for the drop off location but your guys was AWESOME ??????!!!

Joshua G.
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Employee didn't know which trailer was mine and I had to show him at his request. No walk around, damage inspection, vehicle inspection or instructions at all.

twyla K.
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Uhaul smelled bad in the cab and in the trailer. The power steering had a leak, steering rod was rusted and extremely loose, and it needed a water pump. I was unable to drive the Uhaul to my destination. It had to be towed 4 hours to my home. When I was done unloading, it had to be towed to a mechanic. These trucks are not being maintained properly. Roadside assistance was wonderful with helping. I would not have known the truck had all of these issues if a friend had not lifted the hood to see why it was so hard to steer. My first time using Uhaul and my last!

robert S.
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El cliente no dejó un comentario.

Joseph M.
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The agent was friendly and helpful

kerry N.
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El cliente no dejó un comentario.

Amanda A.
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No one was there and I had to get a random stranger to help me unload the trailer from my car. Very dissatisfied and disappointed with the drop off.

James S.
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Operator was late for pickup. Truck smelled of smoke. Also got charged a fuel fee when I had returned the gauge to the level of of pickup as we had discussed. Very poor experience.

Jon P.
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The rental truck itself was fine. The pickup and return of the truck was a circus. To start with I was supposed to pick up the truck at 8 am. I got there, a gas station, to pick it up at 8:30 am. The store was not open yet even though the store hours showed it should be open. I left there to run an errand and come back. The store was still not open. Long story short, I drove an extra 50+ miles round trip to another location to pick up a truck at the direction of the Uhaul 1-800 number. I arrived there to find that the store was closed until further notice so I returned to the original place to get my truck almost 3 hours after original pickup time. I got the truck there. Clerk said store doesn't do much business early so he usually gets there between 9 and 10. This would have been nice to know ahead of time. When returning the truck, I had a vip code from 1-800 u haul for some of my trouble. Clerk didn't know how to get the code to work in the computer so I spent a total of 45 mins in the gas station when all was said and done after a local regional manager had to come to the station to enter the code. If store updated accurate hours it would be a better situation. The store clerk has trouble with the U-haul website.

Jesse J.
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N//a

Shane K.
Clasificación:

El cliente no dejó un comentario.

Dwight M.
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The clerk did not know what he was doing. His internet was down so he could check me in for a return. This was a convenient store. Not a good place for a uhaul.

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