Comentarios del cliente para Speedway Convenience
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de Speedway Convenience
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Joseph P. en
Location did not have a 2-wheel, nor did it have the pads -- both of which I requested weeks in advance. The truck had mud on the outside, and mud inside -- and I got charged a cleaning fee at the drop-off location.
David A. en
Was sold wrong service and then told I had to pay 1100 dollars more to drop off trailer. Generally manager wouldn’t work with me just kept hanging up phone on me. Had to call corporate to get right quoted price lady at corporate was extremely helpful only positive about my whole experience.
chad m. en
Check the backs of trucks - This is renting in general ive had it happen at like 2 other u haul dealers - Get home and open it up to some elses trash in the back and then I have to throw it away so they dont think I left it -This time it was just a few peaces of trash -
Terrie T. en
Good location
John O. en
Grumpy old guy behind the counter was annoyed I was dropping off an auto transport trailer. " Why is everybody dropping off these here, I have to many of them".
LEWIS H. en
Your system to get items is very complicated and time consuming. Your products need some mantance
RAY M. en
I've been to this location twice and could not have my transaction completed. I'm not sure if it's a computer program problem but it took a very long time and still could not get transaction completed.
Marsha P. en
Maybe a little more training
wyatt w. en
paper never wright lost to much time
Norman G. en
The rates are not good for traveling from NY to Fl they are almost double. Won't recommend uhaul to a friend because of this pricing differential.
Charlotte L. en
Staff not trained on check in and out process. Had to call uhaul. Horrible service on the last phone call and filed a formal complaint
ty d. en
This drop off area is a smoke shop that accepts U - haul drop off. It is a clean shop and convenient for Canadian rental drop off. Although a secondary part of the store the attendant was very pleasant, informed and courteous, considering she was very busy with other customers. Thanks
stacey g. en
The location was fine where we picked up, however the gentleman that I had dealt with was not customer service material. When It came to pay for the truck, the price was NOT the price I was given. The gentleman just stood there and look at me and said well this is what it is showing. My mother whom was with me, spoke up and asked him if he could call them. The clerk did a little huffing and puffing like a 2 year old and seemed like that was to much to ask but went ahead and did it. About 5 minutes later he came back and low and behold the price was even CHEAPER than what I had. In between all this I would like to remind you there was NO CUSTOMERS in the the facility. After about 30 to 45 minutes of dealing with the NOT so friendly clerk, we were finally on our way.
Michael S. en
I love the extended hours. Most U-Hauls in this region close while I am still at work Being able to pick up a trailer after work and be ready to go first in the morning is a huge convenience. Friendly staff, good service. Booking online in advance made the "paperwork" a breeze.
Philip H. en
Location not what is on the GPS it is across the road with no sign. Also in a tabaco shop, I recently quit smoking so this was not a pleasent wait. Printer could not print a receipt of the transaction.