Comentarios del cliente para Speedway Auto Sale & Service LLC

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de Speedway Auto Sale & Service LLC

Grado total:

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Beahoy H. en

Grado:

Best guys ever

Kimla L. en

Grado:

There was not complete instructions for drop off, was there over 30 minutes trying to figure it out, and just left the vehicle outside the gate, first location l was supposed to go to doesn't even take u hauls anymore and then you wanted to charge me more in gas after the one around

Neal E. en

Grado:

El cliente no dejó un comentario.

Neal E. en

Grado:

El cliente no dejó un comentario.

Charles E. en

Grado:

El cliente no dejó un comentario.

Daniel S. en

Grado:

The pick-up location was changed the night before to a location 15 miles away instead of 2 miles away. When I arrived at the location, I started the online check in process. When I made it to the step where I obtain the key from the lock box, I opened the lock box, and the key was not there. I would not have been able to move the truck anyways because the lot was secured by a locked gate. I waited 45 minutes for the workers to show up to unlock the gate and give me the keys.

Bryon H. en

Grado:

I was charged for extra day when i picked up at 6pm and place was closed next day with no way to return. I returned by noon and they double charged me without a phonecall or any other kind of communication. I haven't heard back from anybody on this matter but i expect full reimbursement for all charges. No exceptions. Or just like any other place that steals money they will be reported to the BBB.

Leah R. en

Grado:

I'm concerned about the check-in process. First it took nearly an hour for help because the owner of the location was out of town and the staff did not know how to do a Uhaul check-in. A copy of my credit card and driver's license was left on an unsecured desk with all the doors open. My sensitive information was relayed via telephone despite having all my information on file. This was a very poor experience and I did not find this location appropriate. I have since flagged my bank account for fraud verification as the owners had individuals casually strolling around the property like it was a party. This could not have been more stressful.

Eric U. en

Grado:

I drove from O’Fallon to Kansas City with No AC. I would like some compensation for the inconvenience. It was well above 95* Please call me to discuss my refund. Eric 636-459-6580

Johnnie M. en

Grado:

Staff were new to U-Haul. Hook up to my vehicle was incorrect. Pointed out to employee and he said it was correct. Drove to my residence and correctly connected the car carrier. Only one safety chain connected along with the breakaway for the brakes. He wound the chains around the tongue of the car carrier. No slack in the chains. Otherwise all was okay. I believe they are new operators and just need some one on one training .