El cliente no dejó un comentario.James P.
Customer Reviews for Specialties Automotive Group LLC
(U-Haul Neighborhood Dealer)
Saint George, UT 84770
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 9 a. m. - 6 p. m.
- Sáb.: 9 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.James P.
Very goodAshley A.
The drop off point was non-existent. The travel-to point was listed as Cameron, AZ when it was actually Colorado City, AZ. I was charged $149 when proper charges were $29!Lidel B.
El cliente no dejó un comentario.Aigars P.
We ordered a 26' truck and wanted to pick up at another location. We were transferred to this location which is a 24/7 locationâ€¦we needed to pick up earlier than what their hours were. The presses kept logging us out of the system because we couldn't figure out what to do. 24/7 help logged us out and said they had no one available. We called back and he helped us through entire process by we were late for our help. They also needed to call someone to verify that it was usâ€¦who is awake so early in the morning and if they are they're probably in the shower. The lock box was so high up you needed to be a giant. We couldn't see the code we had to plug in. They had us check all around the truck but not inside. When we got home we noticed they never put dolly's inside. That made our move much slower and our hired help never showed up. They tried to charge us for those dolly's too even though we reported it. Our help on the other end had to wait hours longer and it made it a very late night. Made it for a much more stressful day!Larry R.
El cliente no dejó un comentario.EliJah B.
El cliente no dejó un comentario.Angela G.
Though access was sufficient, the site was almost too small to accommodate both our 23-ft truck and vehicle trailer. The check-in person was knowledgeable enough, and the process was quick and easy, but not very personable. The first clue was him literally hidden (hiding?) behind an oversized computer screen between his chair and the customer's chair. The local (un)loaders we hired recommended the other site in St George (off Sunset, nearby) as the better option.paul H.
It was fast and easymike W.
El cliente no dejó un comentario.Doug J.
El cliente no dejó un comentario.Kat P.
This guy from SG I-Haul location calls me & tells me I was supposed to bring truck back by 2pm, he said it is now 2:40pmâ€¦ however, I committed to tow an additional trailer behind my truck from OKC - (I dropped it off in Las Vegas NV), because I did that, U-Haul gave me an extra day to return the U-Haul truckâ€¦ so I did not have to return the truck until today (Thursday 9-8-2022),(with no penalty)â€¦ So the Saint George U-Haul guy called me & tells me I'm late & so I rush my truck over to the Saint George U-Haul store & drop it off so I don't get charged a late feeâ€¦ (I had just finished unloading it), so it was not cleanedâ€¦ (if I had been able to return it today, I would have cleaned it), but the St. George I-Haul guy told me he closes at 6pm & so I had to hurt to get it returned! So I did return it at 5:15-5-30pm yesterday (Wednesday)â€¦ well, I get a receipt from that St. George location & that guy charged me for another day, & he charged me for a cleaning fee!!! $69.99 or somethingâ€¦ All I did was try to accommodate him & get the truck to him & I rushed to make it happen! I am not happy & he never told me he was going to charge me for an extra day or a cleaning fee! I will not recommend this St. George location to anyone!!! BTW: I did have an extra day! So I should be reimbursed! I also want the $25 cleaning fee reimbursed because I did not have time to clean the truck because the St. George U-Haul guy said they close at 6pm!BRET B.
El cliente no dejó un comentario.Barry C.
self drop off, no contact with any person.RICK U.
El cliente no dejó un comentario.DEL B.
El cliente no dejó un comentario.STEPHEN T.
El cliente no dejó un comentario.Malynda W.
El cliente no dejó un comentario.Tancred K.
Brandon was fantastic. He checked us in and out in a very efficient and professional manner. Thanks, Specialties Automotive Grp!Ed P.
There was some difficulty with the online return process, not the fault of the location. Staff were very helpfulKalyra G.
When I filled out the request online I chose not to pay for the CDW for $10. When I checked out the truck the attendant put it in without my knowledge. And wouldn't refund it to me.TED A.
The young man at this location provided great Customer Service!Bob O.
El cliente no dejó un comentario.STEPHEN EARLE K.
El cliente no dejó un comentario.Allen J.