El cliente no dejó un comentario.DAVID K.
Customer Reviews for Spears Enterprises
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
2nd time renting here, very friendly!JOHN S.
El cliente no dejó un comentario.Dan B.
El cliente no dejó un comentario.Dylan S.
El cliente no dejó un comentario.Rebecca K.
El cliente no dejó un comentario.Carl K.
Inform customer to use key drop off box as an option to check outHARLENE S.
El cliente no dejó un comentario.connie D.
I returned unit on time as my contact stated uhaul over charged me 1 full day $40... I want a refundJANUARY T.
El cliente no dejó un comentario.Kelton S.
Next time you rent me a truck in Montana don't make me drive to the Idaho Washington border to pick it up!!!EVELYN D.
I did an after hours drop off so I didn't interact with any staff and didn't go in the building.JASON CARL B.
El cliente no dejó un comentario.JAMES M.
Everything was perfect! Thank you so much, we will be renting again in a week or so.Matthew G.
She was great and did fix the mess that Spokane did to us concerning location for pickup!! Thank youDORIS F.
As it should be - truck was ready at scheduled time, quick check in and I was off. Reasonable charges for short term rental. GraciasTHARYL REED W.
El cliente no dejó un comentario.JEREMY D.
Kari is so great and professional. Really saved the day.BRACK A.
Very friendly and helpful staff.KELLY P.
El cliente no dejó un comentario.Jeffrey F.
The fact that we couldn't talk to a person on site when the online check-in was not working was frustrating. We spent 2 hours on the phone with Uhaul Customer Service to get it done and then ended up â€œgetting charged extraâ€ because â€œUhaul changed our location pick-upâ€œ...not us. It made our very long move stressful. We reserved a truck a month in advance to only have â€œUhaul change our pick-up location ONE DAY BEFOREâ€ on us and we ended up paying for their mistake.JOSIP B.
New trucks are great. Very clean and easy to drive. Mirrors offer terrific view of your surroundings. Spears Enterprises was very friendly to work with as well. 10/10ZACHARY P.
Broke down, roadside was a joke, on hold for 2 hours...never againTRISTAN P.
El cliente no dejó un comentario.Scott S.
The employee there called early in the day asking where the truck was claiming it was supposed to be turned in that morning. The info on your app which I really like said the truck should be turned in by 5pm so her call seemed like her schedule was most important.Allan T.
El cliente no dejó un comentario.SCOTT M.
El cliente no dejó un comentario.DREW R.
El cliente no dejó un comentario.KYLE H.
No complaints. The Clarkston and Lewiston offices literally went the extra mile to get us a truck when the originally scheduled truck didn't get returned on time. ¡Gracias!BENJAMIN B.
El cliente no dejó un comentario.JAMES M.
El cliente no dejó un comentario.DAVID S.
El cliente no dejó un comentario.Alexander K.
This location was great and very helpful.Roxanne B.
Great customer service.CHRISTOPHER F.
El cliente no dejó un comentario.BRIAN M.
El cliente no dejó un comentario.Meghan F.
Didn't come with the dolly we ordered and were still charged. Reservation wasn't there and we had to drive an hour to this location to get one. I will never use Uhaul again and telling everyone I can to use different moving truck companies.Brandon S.
Check in was great, overall experience was 5 starsMICHAEL C.
El cliente no dejó un comentario.CHARLES C.
We appreciate U-Haul and all of the help they have given us over the years.DALE LESLIE C.
No complaints, drop off was easy and painless.Anna D.
This was by far the most professional uhaul outlet I've ever dealt with. Kari is so friendly and takes great care of her clients. I will highly recommend them.RANDY M.
Thank you Kari. We appreciate your help.KEVIN B.
I will not pay this bill due to the fact the mileage at the beginning of the contract was incorrect. I documented this on checkout through the app, and showed the rep at the drop off point the actual mileage via photograph.Kelly P.
El cliente no dejó un comentario.Cole N.
The gas gauge in the truck broke - right when I went to fill it up, I couldn't put any more gas in the tank (I tried 2 different pumps at 2 different stations and kept hitting the top/off autostop on the pump) but it would only show 3/4 of a tank on the gage (the gage worked fine on our trip). The staff was understanding but not empowered by U-Haul to overide the gas tank question on her U-Haul app so we got charged $16 because the gage showed at 3/4 tank even though the tank could not hold anymore gas. Aside from the gage breaking, we've always had great service from this location and will continue to use them!Teresa S.
Nothing, everything was good.Dennis D.
El cliente no dejó un comentario.Bruce D.
El cliente no dejó un comentario.CHRIS J.
Nice helpful lady in Lewiston.Michael M.
El cliente no dejó un comentario.ROBERTA W.
Very pleasant staff. Will use this location for any future u-haul needs in this area.STEPHEN M.
The return process was very smooth. The lady was sweet and helpful.Matt S.
El cliente no dejó un comentario.MARK C.
Unfortunately our original order got messed up and cancelled. So I got that remedied but we had to drive the additional two hour round trip to the Lewiston ID location to pick up the truck. Which wouldn't have been so bad if we hadn't just drove 6 hours from portland oregon to get to our destination. In addition, this location didn't open until 1pm. Which hindered our ability to leave to head back to Portland at a reasonable hour. It was a mess.Diana S.
Drop-off was quick and simple. personnel were competent and professional. Easy breezyMARCUS RICHARD H.
Very nice staff and quality equipment.JEREMY W.
it was greatJOELLE D.
El cliente no dejó un comentario.WENDY G.
She was excellent.CHRIS S.
The lady at the counter is always cheerfull and helpfull. Love this location.ELAINE S.
Smooth process, friendly and efficient managementJASON R.
This pickup location was excellent! I would use them again!SEAN M.
El cliente no dejó un comentario.AUSTIN N.
The UHAUL location in Pullman, Washington is horrible. They cancelled our long-standing reservation just to rent the trailer out to others. It was complete bullshit. The location is Lewiston was amazing.ZACHARY S.
El cliente no dejó un comentario.Patricia R.
El cliente no dejó un comentario.CULLEN JAMES W.
The experience was excellance in customer service.EARL F.
I was very disappointed with the drop off process. I don't understand how living in 2020 that you cant confirm a drop off location at time of pick up. until i made a point of stating there would be issues with the new requested drop off location were they going to give me more days and miles. let alone the additional gas i had to use. I would have just taken the truck back to the location i pick it up from that evening. You all need to work on your system for drop off and show it when reserving the truck like you use to.MATHEW M.
El cliente no dejó un comentario.Corey S.
El cliente no dejó un comentario.ROBERT B.
El cliente no dejó un comentario.WILLIAM C.
My rental truck had a severe vibration at hwy speeds... very annoying and tiring to drive this truck w either a bad u-joint or wheels that need balancing!Nathan Y.
Due to the inexperienced personnel the dates of pickup were not correctly added to the contract, which caused us an extra days fee. It has been frustrating and a mess to try to straighten out.EARL G.
Very friendly staff from the moment i called to reserve it to the time i dropped it off. Totally recommend them.Julie S.
El cliente no dejó un comentario.Clifford D.
El cliente no dejó un comentario.Carol W.
Brand new dealer did a great job Thank them for me please.ðŸ˜€CHRISTOPHER M.
Met me out side easy drop off.Louis S.
El cliente no dejó un comentario.Chenoah L.