Customer Reviews for Sparta Shipping Copies & Mailboxes Inc
(Distribuidor de U-Haul del vecindario)

28 comentarios

172 Woodport Rd Ste A   Sparta, NJ 07871

(973) 512-2563

Horarios de la ubicación

  • Lun. - vie.: 10:30 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(973) 512-2563

172 Woodport Rd Ste A
Sparta, NJ 07871

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - vie.: 10:30 a. m. - 5:30 p. m.
  • Sáb. - dom.: cerrado

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The communication prior to pick up is somewhat unclear. The expectations of what is needed for pickup wasn't shared until the night before pick up. Thankfully, the U-Haul wizard is clear and easy to complete the check-in process.

Chris F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Omar A. 
Clasificación:
2.0

While the customer service was good, the overall process was not. Picking up using the truck share, contactless method was a nightmare. Either the website was down or something, but we couldn't access our account or anything at first. A customer service rep texted us to send him pictures of the front and back of our licenses, which is weird. It did not seem very safe or reliable. We ended up on the phone with customer service for quite some time and ended up not getting access to the vehicle until almost an hour after our pick up time. Because of this, the customer service rep (who was very kind and understanding) offered to extend our drop off time from 5 to 7, saying that it would be no additional cost. We agreed, though we ended up dropping it off just after 5 anyways. But then, I get the receipt and learn we were charged a $20 after hours fee. What started as an advertised $19.95 rental ended up costing over $90.

Matthew A. 
Clasificación:
4.0

Had trouble with picking up vehicle but customer service rep was able to walk me through it. The problem was I had to log off my account first. And then everything worked fine. Other than that there were no issues

THOMAS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diane V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edgardo R. 
Clasificación:
5.0

Nothing, all smooth. Steve was great.

Marie D. 
Clasificación:
3.0

The truck I rented had an extremley low tire when I picked it up and didn't come with the utility dolly I requested

Maureen C. 
Clasificación:
5.0

Vehicle cab was a bit dirty and I was concerned that would be held against me somehow. It took over 20 minutes for my credentials to be approved during the 24-7 pick up even though I have rented from U Haul multiple times before. The vehicle was also past due for an oil change. While I had it filled with gas before I returned it I was unable to take a picture of the dash that showed both the mileage and the fuel level. I ended up taking multiple pictures to ensure I was covered.

tiffany S. 
Clasificación:
5.0

Everything was great-Greg was professional and courteous.

Mark A. 
Clasificación:
1.0

The owner was extremely rude, unprofessional, and threatened me multiple times, all which I have in writing through text messages. I was going to be 15 minutes late with the return and he threatened to report the truck stolen and call the police! Again, all of which I have in writing. I had to call the police myself to make them aware of the situation. I will be following up with a formal complaint to corporate regarding this matter

Michael N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Miguel F. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY C. 
Clasificación:
5.0

Steve was great, nice man great customer service!

CHARLES E. 
Clasificación:
1.0

Scam artists, they charged my card $85 and then also charged another $868 claiming their rear light were damaged but I have video proof that this is false. I disputed the charges and will be taking it to social media. Very bad on their part to do this to customers during covid. Its unlawful to charge someone's card for whatever crazy amount you like without authorization of customer. Also this location never did a walk through with me of the vehicle, they trick you with that so whatever damages are from before apply to their next victim( My video proof shows that rear light were ok and they lied ). Uhaul district manager Lan or Lad was supposed to call me today and hasn't. Will be leaving bad review on social media and go to corporate. I want an apology for this organized scam.

Shaffin B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Trevor B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Qurrath A. 
Clasificación:
3.0

El cliente no dejó un comentario.

Daniel V. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
1.0

El cliente no dejó un comentario.

Zakary Y. 
Clasificación:
5.0

I used the U-Haul App to pick up and return. Very easy

Mary F. 
Clasificación:
5.0

I needed a closer location to pick-up my Van.

Vito A. 
Clasificación:
5.0

Wonderful to deal with A++++++ Highly Recommend. Very nice people. I was glad we chose this location in Sparta.

Gregory R. 
Clasificación:
5.0

It was very easy to sign up for a rental online and go in the next morning to pick up the keys. The staff was very courteous and knowledgeable. They informed us of the do's and don'ts. The entire rental process from start to finish was a breeze.

Tricia F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles H. 
Clasificación:
5.0

First time renting from U-Haul had a grest experience.

Gerard E. 
No se han enviado comentarios para esta ubicación.

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