Customer Reviews for Spanish Fork Point S Tire and Automotive
(U-Haul Neighborhood Dealer)

599 reviews

989 E 800 N   Spanish Fork, UT 84660

(801) 798-5414

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed

Services at this Location:

Contact Us

(801) 798-5414

989 E 800 N
Spanish Fork, UT 84660

Services at this Location:

Office Hours

  • Mon-Sat: 8 am–5 pm
  • Sun: Closed
  • Free towing inspection
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Alexander Goodrum 
Rating:
5.0

Customer did not leave a comment.

brett card 
Rating:
5.0

Customer did not leave a comment.

victor Trujillo 
Rating:
5.0

Customer did not leave a comment.

KENNETH WHITLOCK 
Rating:
5.0

Was in and out quickly. No hassle with a lot of paperwork either.

Arthur Santore 
Rating:
4.0

Customer did not leave a comment.

Sally Barna 
Rating:
3.0

Your size dimensions are misleading on the uhaul the website. I expected a fifteen foot truck and was very surprised and concerned to find that a fifteen foot truck is measured from the moms attic space to the back. So it was actually a 12 foot truck. Moms attic is not “extra space”. Everything worked out, but I feel your advertising is deceptive.

zachary crook 
Rating:
3.0

Did not have a 22' truck as I was told on the phone, had to get the only one on site, a 26' Truck was in the mud, tires were muddy Truck shakes horrible, very hard while driving at 50-60 mph

Joel Alvarez 
Rating:
3.0

Customer did not leave a comment.

Cody Anderson 
Rating:
3.0

Customer did not leave a comment.

Jake Christensen 
Rating:
5.0

Great service

Walter Merchant 
Rating:
3.0

Customer did not leave a comment.

Skylar Spainhower 
Rating:
5.0

Customer did not leave a comment.

Judith Barton 
Rating:
5.0

Truck was stuck in mud on the dirt lot. Maybe put in some gravel 😉

Jake Lasley 
Rating:
4.0

Customer did not leave a comment.

Danny Lovingier 
Rating:
3.0

Keep the trucks maintained better

Natalie Wiscombe 
Rating:
3.0

Yard too crowded!

Chris Paulos 
Rating:
5.0

Customer did not leave a comment.

Jim Brown 
Rating:
5.0

Customer did not leave a comment.

GREGORY EDMONDSON 
Rating:
5.0

Truck had a check engine light on and had just over 1/4 tank of fuel when I picked it up. I wish U-Haul would charge customers who return trucks without refilling them and then use that money to make sure the truck is full for the next customer.

PETER SCOTT 
Rating:
2.0

When opening the trailer I rented, it had a large trash bag in it full of trash with gold fish crackers all of ther trailer. It smelled like a dump, likely due to the trash bag. I had to get rid of all the trash to utilize the trailer.

Michael Paris 
Rating:
5.0

They were very nice and easy check in.

ROBERT CARTER 
Rating:
5.0

Customer did not leave a comment.

Jessica Blue 
Rating:
5.0

Staff was very friendly and helpful.

Brian Allred 
Rating:
3.0

Clean the vehicle. It was sticky, dirty, and stunk like ass.

Joel Luccion 
Rating:
5.0

The Manager was supper helpful and supportive. Got us in and out very fast

James Wuthrich 
Rating:
5.0

Customer did not leave a comment.

Valerie Larsen 
Rating:
3.0

They had closed early. Didn't see anyone

THERON TAYLOR 
Rating:
5.0

Customer did not leave a comment.

Julie Gracie 
Rating:
5.0

Customer did not leave a comment.

Valerie Larsen 
Rating:
5.0

This truck is showing its age. Ponderous steering and pulling to the left when it brakes.

PETER SCOTT 
Rating:
4.0

I didn't love that we were charged for 3 gallons of gas when we drove a total of 5 miles. That seems disproportionate. Otherwise it was a great experience.

Kathleen Wilson 
Rating:
5.0

Fast friendly service.

Steven Fox 
Rating:
1.0

The truck wasn’t ready for me when I came to pick it up. I had to call into support, who told me they couldn’t do anything. I then manually took a guess at which truck should’ve been mine, found it, found the keys, and got it assigned to me through support. I also had set my dropoff location in a different city. For some reason, when drop off came, it made me drop it back off in the original location, adding an extra hour of driving to the end of an already long day. Really bad experience overall, would not use again if I can avoid it.

Austin Blake 
Rating:
3.0

Don't tell people they can get a refund for time not used.

Michael Watson 
Rating:
2.0

Pulled the trailer with the truck from a mud pit, getting my shoes,the trailer, and the truck dirty

Steven Egan 
Rating:
5.0

Customer did not leave a comment.

Daniel Cuillier 
Rating:
5.0

Customer did not leave a comment.

William Tarbox 
Rating:
5.0

Head light was out.

WILLIAM WALTER 
Rating:
4.0

Truck was dirty and front right head light was burned out. I will only use rhis service again if I feel that there is no other option.

Janice Roper 
Rating:
4.0

Customer did not leave a comment.

Christopher Dromey 
Rating:
3.0

I filled the truck up at the pump but it didn't actually fill up on the meter.. I was afraid to overfill it.. The truck was pretty dirty in the inside and I had requested moving blankets and did not receive those

Jose Gutierrez 
Rating:
5.0

Customer did not leave a comment.

Laura McDade 
Rating:
5.0

Customer did not leave a comment.

Grant McBride 
Rating:
5.0

Customer did not leave a comment.

Matt Gibson 
Rating:
4.0

Customer did not leave a comment.

Charity Johansen 
Rating:
5.0

Customer did not leave a comment.

sheri carlisle 
Rating:
4.0

Customer did not leave a comment.

Peter Scott 
Rating:
3.0

That back lot is a mess, especially after a rain. Doesn’t need to be paved, but leveled and some rock would make it a lot nicer.

Jacob Keel 
Rating:
4.0

Mobile check-in was not good. We had to wait an hour for the business to open up so that we could get in person help. The employee told us this happens to people all the time. As soon as someone showed up the service was great and we were on our way, but we would not recommend doing the mobile pickup.

Sadie Carroll 
Rating:
5.0

Customer did not leave a comment.

Doreen Julian 
Rating:
5.0

I used to rent at another dealer in Spanish Fork but every time I picked up a truck it was almost out of fuel. Not the case at Point S and I love that.

Peter Scott 
Rating:
5.0

Customer did not leave a comment.

Junior Martinez 
Rating:
3.0

Cut weeds near parking spaces, and fix broken parking lot light

Nathaniel Clawson 
Rating:
5.0

I do not know of any way you could improve your service!!! I am very happy that this move is over and feel you people go above and beyond the call of duty. Thank you!!

gloria days 
Rating:
5.0

Very helpful and accomodating.

thomas ashby 
Rating:
2.0

Being on time, friendly customer service, clean trucks . The drop off was very hard to find and a very small and congested area for us to leave the truck

Joy Poulsen 
Rating:
4.0

Don't rent your tow dolleys with straps that are so so so unbelievably short and dangerous. This was a nightmare to move. That dolly is unreliable until it's fixed. The customer service representative was great. The equipment was awful.

Macey Booth 
Rating:
5.0

Grade the storage yard.

Glen Goins 
Rating:
5.0

Customer did not leave a comment.

Becky Thomas 
Rating:
3.0

Prices per mile are very steep, especially on wkends - $1.29 per mile is very high and customer replenishes the gas too (.99 mike on Mon-Thurs)—-it cost me over a hundred dollars to make 2 quick trips 12 miles away in a 10’ uhaul truck. I found a Penske rental closeby for 59cents a mile.

MELODY DRANEY 
Rating:
5.0

Customer did not leave a comment.

Brooke Heare 
Rating:
5.0

Good service from those that helped us

Jay Wick 
Rating:
5.0

Easy access. Staff was very helpful and accommodating when we had some minor changes.

Phyllis Conis 
Rating:
5.0

Customer did not leave a comment.

Matt Stewart 
Rating:
5.0

Digital drop off

Joshua Stauffer 
Rating:
5.0

Customer did not leave a comment.

Robert Laney 
Rating:
5.0

Great 👍

Cheryl Riddel 
Rating:
5.0

the tires on the truck had very low tread.

Kyle Winder 
Rating:
5.0

No complaints. Customer friendly rental process and the vehicle was designed for easy clean up which was a very nice plus to the process.

Tina Anderson 
Rating:
5.0

Customer did not leave a comment.

Puneet Bedi 
Rating:
1.0

The drop off site was a muddy field. I had a difficult time keeping the trailer clean and maneuvering it to drop off.

Bryan Marlowe 
Rating:
5.0

Give the car clean

teofilo serafini 
Rating:
5.0

Customer did not leave a comment.

Kathy Davis 
Rating:
5.0

Customer did not leave a comment.

STEVE CLEMENT 
Rating:
5.0

Customer did not leave a comment.

Warren Ricks 
Rating:
5.0

Customer did not leave a comment.

Michael Reall 
Rating:
5.0

Customer did not leave a comment.

DON COOK 
Rating:
4.0

Customer did not leave a comment.

Amy Marble 
Rating:
5.0

Customer did not leave a comment.

Almond Earl 
Rating:
5.0

The facility was phenomenal to deal with. They went above and beyond and I'm renting a U-Haul trailer at least once or twice a month and that would definitely go back through these guys

Travis Berger 
Rating:
5.0

I returned the trailer on Sunday when the Spanish Fork location was closed. However, they quickly updated the U-Haul system on Monday to let all parties know that I had returned the trailer.

Aaron McAdams 
Rating:
5.0

Customer did not leave a comment.

Jered Pace 
Rating:
4.0

Customer did not leave a comment.

Justin Kriel 
Rating:
5.0

Customer did not leave a comment.

WENDELL TAYLOR 
Rating:
5.0

Quick and easy rental.

Fred Allen 
Rating:
5.0

Great customer service!

Brian Wadlington 
Rating:
3.0

Drop off location was small and I was unsure this was the place until I was right on top of it. There should have been a sign close to the road or a neon sign. There was another business in the same parking lot and it made it confusing. Did not look professional. But other than that it was ok.

Jodie Mahaffey 
Rating:
5.0

Customer did not leave a comment.

teofilo serafini 
Rating:
5.0

have a bigger stock of trailers

Matthew Angell 
Rating:
5.0

Customer did not leave a comment.

Levon Johnson 
Rating:
1.0

Although it was super terrible I was compensated in the end. Pretty sure I won’t use Uhaul again.

Douglas Ericson 
Rating:
5.0

Customer did not leave a comment.

Dennis King 
Rating:
5.0

Customer did not leave a comment.

Gustavo Ramirez 
Rating:
5.0

Customer did not leave a comment.

LAITH MHSEN 
Rating:
4.0

Inside of the cab was muddy and hadn't been cleaned. I had to sweep out the back bed of the truck so that my goods would not be soiled.

Kent Van Kampen 
Rating:
5.0

Thanks, easy place to rent a truck!

Jonathan Worthington 
Rating:
5.0

Customer did not leave a comment.

Tom Caresani 
Rating:
5.0

This location was WONDERFUL, we will definitely use them for future moves!

Luis Cabrera 
Rating:
2.0

Truck had multiple issues, inspect vehicles before customers drive off the lot. There was no assistance loading my car, no walkthrough or instructions about the truck. Once I paid it was closing time and everyone took off.

Jesse Garcia 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top