Everything was good and excellent thanksKENNETH P.
Customer Reviews for Space Shop Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Back of the truck was a little dirty but nothing major. Great experience for my first time using a Neighborhood U-Haul dealerKeandre W.
El cliente no dejó un comentario.EDWIN A.
Nothing, Ashley customer service was very polite, professional, informative as well as knowledgeable I enjoyed working with her.TREMA B.
customer oriented, friendly and professional.MICHAEL S.
Returned the truck to the worker at closing . Rather than check the truck in then (Saturday) they waited until 1:40 on Monday to check it in thus I now have been charged an extra day and have had to file a dispute. Super frustrating!Trista H.
El cliente no dejó un comentario.NICHOLAS H.
Service was superb ðŸ‘ŒVERONICA C.
El cliente no dejó un comentario.KIMBERLYN G.
Quick service, professionally done and service that put the customer first.MICHAEL S.
El cliente no dejó un comentario.DONALD C.
El cliente no dejó un comentario.CASSIE S.
Service professional checked me in and made the process smooth and fast and uneventful. She was kind and attentive and customer oriented!MICHAEL S.
Truck was rented and returned on a day when there was no gas in the city because of the shortage. I was charged $30 to get gas and $41.22 for gas. Then was charged a $30 late fee after the fact. A truck that was previously stated to cost me $50.03 for the day ended up costing me $133.78 and my account is still being debited a month later. The totals claiming to be due and what has been paid is. It adding up.JIMMY D.
Everything was fine, but the truck definitely was not clean inside the cab.RICHARD H.
El cliente no dejó un comentario.NIKESHA C.
Have vehicles cleaned.RICKY D.
El cliente no dejó un comentario.CHARLES W.
Be consider of customers time, show empathy and make sure the truck is road ready with no lights on the dash!ELEASE S.
Nothing. Ashley was wonderfulOTIS B.
Great Experience today at Uhaul! Great Service!!GAIL M.
El cliente no dejó un comentario.JONATHAN L.
nothing to add, good experience and great service!MICHAEL S.
El cliente no dejó un comentario.MARTES G.
El cliente no dejó un comentario.DANTON G.
El cliente no dejó un comentario.shari J.
Kim and Ashley are wonderful. My only wish is that one day they could work for me. They provide excellent customer service. For me their family. Love and appreciate them so much.CECILIA M.
El cliente no dejó un comentario.LISA B.
El cliente no dejó un comentario.RODERICK R.
El cliente no dejó un comentario.Tranesha C.
Truck needs to be serviced, extremely loud noise when accelerating. Otherwise great experience as always the ladies are very nice!Jackie H.
El cliente no dejó un comentario.Michael R.
Good customer service thought the overall price was high but it got the job doneVALERIE T.
El cliente no dejó un comentario.JOAN E.
El cliente no dejó un comentario.KAYLA C.
El cliente no dejó un comentario.ERICARENEE J.
El cliente no dejó un comentario.Desmond J.
The truck was dirty and it smelled really bad! First off the hands free check in process needs to change. Second when calling people to verify then the caller ID should reflect Uhaul and if the person does not answer to call them a few times Third when opening at 10am on Sunday there should be at least two people. There was a line of people there at least 4. Fourth train your staff to have better customer service. When we were unable to get the lock open I had to wait until she finished with another customer for about 10 mins. She acted like she did not want to do her job!Nakia H.
Fire everyone in the building.Juan E.
El cliente no dejó un comentario.Nolan Y.
Keep up the good workmauricine B.
After booking a truck over the phone with someone and going on a wild goose chase from location to location trying to find the truck we'd been promised was incredibly frustrating. Will never use Uhaul again if we can avoid it do to how poorly my wife and I were treated. We eventually were sent to a place that had a truck for us and they treated us well at that location and on the phone with the traffic center, but it was a stressful, miserable, and discouraging situation overall.Jonathan E.
They were friendly and very thorough with every part of my rental.Kathleen B.
El cliente no dejó un comentario.Almeaner W.
This location needs to add. WiFi network that customers can login into to help make the transaction easier on cell phones.HAROLD W.
El cliente no dejó un comentario.PAMELA S.
El cliente no dejó un comentario.BILLY J.
El cliente no dejó un comentario.TIFFANY S.
Staff were great but truck was dirty and smelled. Staff did explain why truck was in that condition but still...it was disgusting.Yolanda D.
El cliente no dejó un comentario.Jackie H.
El cliente no dejó un comentario.Victor W.
El cliente no dejó un comentario.Richard K.
Trucks needs serious maintenance. The truck that was rented to me has a major transmission problem. It caused us to drive very slow to the point we could not take it on the interstate.Khele H.
El cliente no dejó un comentario.Theresa D.
El cliente no dejó un comentario.Howard C.
Service was great, my second time renting this week. Love the customer service agents!Jackie H.
El cliente no dejó un comentario.Kayla G.
El cliente no dejó un comentario.Kathleen M.
Very helpful- great place to do business with!George D.
El cliente no dejó un comentario.Adrain M.
Location is under construction/when construction is finished, I'm sure it will be excellent.Brenda M.
I am soooo sad that Kim will be leaving for another location soon! She will be missed. -- And renting our climate controlled units just won't be the same without her! :(Maureen P.
The location and uhaul representative were both great. I did have a major problem with my original truck rental being canceled less than an hour from the time I was to pick it up, was told it had a flat tire. I wound up having to rent a 26 foot truck when I only needed a 15. Your system is not up to date as to what is and isn't available, places I was told according to your system that did or did not have available trucks was not accurate when I called the location personally. 2 times I have rented from uhaul in a year both time I had issues at the last minute with very little time to figure out what to do.Samara S.
El cliente no dejó un comentario.Robert B.
Excellent customer service. Was very pleased and would rent there again. Thank you!!Bethany W.
El cliente no dejó un comentario.charles W.
Everything was fine!Lilian T.
Very nice Staff!Sammy W.
Kim was very helpful and on point her shop was clean and the service was fastJay S.
El cliente no dejó un comentario.Tykisha B.
El cliente no dejó un comentario.Doug M.
El cliente no dejó un comentario.Charles M.
El cliente no dejó un comentario.Harold M.
This was NOT my original pick up location. I was sent here after the location in Budget Storage FAILED me with my reservation. They do need improvement suggestions. First a courtesy call advising renters the truck has not been returned and then sensing me to another location would have been less painful.Kuan S.
El cliente no dejó un comentario.Donvon S.
The site manager was very helpful, courteous and knowledgeable. The entire experience was flawless from start to finish.KENNETH W.
El cliente no dejó un comentario.Jay L.
From this experience, I didn't see any room for improvement.VERONICA P.
El cliente no dejó un comentario.Kimberly S.
Excellent pickup. Ms. Mary was very professional and polite. Facility was very well maintained.conner L.
El cliente no dejó un comentario.Timothy B.
El cliente no dejó un comentario.ASKIA R.
El cliente no dejó un comentario.Donna G.
The representative who helped me was outstanding. She was friendly, knowledgeable, and professional.Billy J.