Customer Reviews for Space Self Storage
(U-Haul Neighborhood Dealer)

63 reviews

1101 E Pecan Blvd   Mc Allen, TX 78501

(956) 429-3528

Office Hours

  • Monday:
    9 am - 12 pm / 1 pm - 5 pm
  • Tuesday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Thursday:
    9 am - 12 pm / 1 pm - 5 pm
  • Friday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8:30 am–12 pm
  • Sunday:
    Closed

Services at this Location:

Contact Us

(956) 429-3528

1101 E Pecan Blvd
Mc Allen, TX 78501

Services at this Location:

Office Hours

  • Monday:
    9 am - 12 pm / 1 pm - 5 pm
  • Tuesday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Wednesday - Thursday:
    9 am - 12 pm / 1 pm - 5 pm
  • Friday:
    8:30 am - 12 pm / 1 pm - 5 pm
  • Saturday:
    8:30 am–12 pm
  • Sunday:
    Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Oscar Mendoza 
Rating:
5.0

I had a great experience, so I see no changes needed.

Gerardo GARZA 
Rating:
2.0

Ally needs to be dried of water and pot holes. Fix them.

Hector Cuevas 
Rating:
5.0

Customer did not leave a comment.

Maximiliano Zavedra 
Rating:
5.0

I don't know if its the engine or transmission but it was not smooth for only 12k miles on it.

ramon garza 
Rating:
5.0

Customer did not leave a comment.

MARY RUIZ 
Rating:
1.0

Better maintain your trucks. It was caked with dirt inside, full of stains, had overdue maintenance which could pose safety risks for customers and other drivers

Sean Keenan 
Rating:
3.0

The office person was not there when we arrived. There were two phone numbers taped on the building to call. We called them multiple times with no answer or call back. There was also a sign that said that they would return an hour from when we had arrived. We did arrive a day early to drop the trailer off thinking they would give us a discount because we dropped it off early. They said no discount which is fine. It would be good if the phone numbers the office staff provide could be answered or the calls returned. We left and came back in an hour and were able to return the trailer.

ANDREW LEBARON 
Rating:
4.0

Inspect the truck before giving it to a customer. We ran into transmission issues and the truck had a leak which caused for some items to get wet

marlene ayala 
Rating:
5.0

Customer did not leave a comment.

Jose Flores 
Rating:
5.0

WOW 🤩 what a difference I guess it’s true people from Chicago are rude and Texas is a very friendly state! It’s so sad to say I have live in Chicago my whole life and been in Texas for a short time and I can’t believe how the people are here so kind, friendly, don’t think of themselves, and care for people. Thank You U-Haul inTexas, Hoffman Estates go back and relearn your job code on how to treat your customers. Remember customers come first. Thank You 😊 hopefully the next person gets treated better then we did. Texas your professional on all levels thank you again.

Michele Guerrero 
Rating:
2.0

I have no time but it Was not a pleasant experience

Cahit Kaya 
Rating:
5.0

Very polite and helpful staff.

Danny Foster 
Rating:
3.0

Customer did not leave a comment.

Maria Ipina 
Rating:
5.0

Nothing, staff and equipment were all amazing!

Jonathan Cervantez 
Rating:
5.0

Conveniently located. Quick and friendly service.

Rafael Ocon 
Rating:
5.0

Customer did not leave a comment.

Minh Tran 
Rating:
1.0

Not abuse your customers. This location is a bad one. They charge you without letting you know.

Daniel Flores 
Rating:
4.0

Customer did not leave a comment.

STEPHEN MASTEN 
Rating:
5.0

Customer did not leave a comment.

Fransisco Fuentes 
Rating:
5.0

Customer did not leave a comment.

ross leija 
Rating:
5.0

Loved it!

Andrea Negrete 
Rating:
5.0

Customer did not leave a comment.

daniel skaines 
Rating:
4.0

The UHaul rep did a fine job. Fast and efficient

kenneth olson 
Rating:
5.0

Manager was friendly, polite, and courteous. She took the time to answer all my questions.

Graciela Snell 
Rating:
1.0

Let them know if the truck is not clean because we reserved at 1pm and someone didnt get to thw location till 1:40pm and then the truck was dirty when we got it ....it even had water under where the cup holder is but yet we were charge for cleaning fee when we returned the truck

Xavier Aleman 
Rating:
1.0

The trailer was parked in the grass area and there was water cockroaches ants and mildew inside the trailer I had to get trailer myself and hook it up and do a safety check on my own.

BEHNAM BENIAMIN 
Rating:
5.0

Customer did not leave a comment.

JUAN BARAJAS 
Rating:
5.0

Great customer service!

benito alonzo 
Rating:
5.0

Great service all online and fast

Kezia Correa 
Rating:
4.0

Nice and helpful. Only issue was I was not allowed inside to do paperwork at pick up. I had to stand outside, in the rain while it was thundering passing info through the barred window.

MARK DOUGLAS SHOEMAKER 
Rating:
5.0

The Folks at both ends were great. They did everything which was a great help because I have a bad back.Thanks

FREDERICK WILLIAMEE 
Rating:
5.0

Customer did not leave a comment.

mr john schroll 
Rating:
5.0

Will do it again

Ricardo Salas 
Rating:
5.0

Customer did not leave a comment.

enrique cortez 
Rating:
3.0

Would not accept cash for a payment. Wanted to charge $100 fee to pay in cash. Never heard of that

Kenneth Roberts 
Rating:
5.0

Very clean! Friendly help.

Dawn Finnemore 
Rating:
1.0

I have rented from uhaul several times this has been the worst visit so far i could not understand anything the lady was saying due to her being so far away and only being able to talk threw a small hole she sent me to get the trailer and install myself i have never had to install it they always do but i had to due to her never coming out ( i was the only customer) so she wasnt busy she didnt check the lights correctly eather due to her not turning on my headlight to see if the daytime lights would work and when i turned it in well thats another story horrable service

Miguel Martinez 
Rating:
5.0

My experience was perfect, had the help I needed and was treated great. I loved the way that everything was being sanitized for both our safety. thank you

elizabeth garcia 
Rating:
4.0

Checked in at the office, they were expecting me. The lady was nice and I backed the trailer into a spot, I unhooked it and was gone in 10 mins. No problems

David Fiock 
Rating:
5.0

Customer did not leave a comment.

Noe Gonzalez 
Rating:
5.0

Make sure A/C works properly.

pedro casares 
Rating:
3.0

Pave pick up location

Eduardo Lopez 
Rating:
4.0

Maintain equipment and keep checking equipment constantly

Xavier Jimenez 
Rating:
5.0

Customer did not leave a comment.

Arnulfo Duarte 
Rating:
5.0

Customer did not leave a comment.

Sidney Sosa 
Rating:
2.0

I had to hook up equipment by myself on rocky surface and was very hard on my old knees.

Eduardo Lopez 
Rating:
5.0

Great customer service

Angel Balgurium 
Rating:
4.0

Customer did not leave a comment.

Ernesto Garza Jr. 
Rating:
4.0

Wipers were old and didn’t wipe windshield

Maria Garcia 
Rating:
5.0

Don't change a thing.

Cesar Guttierez 
Rating:
5.0

Customer did not leave a comment.

Antonio Alcaina 
Rating:
5.0

Customer did not leave a comment.

Justin Rios 
Rating:
1.0

Respect reservations and learn to install equipment

Jorge Vasquez 
Rating:
3.0

Customer did not leave a comment.

Oscar Hernandez 
Rating:
3.0

Customer did not leave a comment.

dilla arnison 
Rating:
3.0

Customer did not leave a comment.

Renee Teel 
Rating:
2.0

Small location, hard to park and do the drop off.

Jaime Herrera 
Rating:
5.0

More clear Uhaul sign, kind of hard to find but personnel was friendly

Carla Austin 
Rating:
5.0

Customer did not leave a comment.

IRIS BELMARES 
Rating:
3.0

N/A

marvin delgado 
Rating:
1.0

Serv. Rep. Not trained on uhaul software n was there for about an hour waitin for my change on deposit.

Adrian Flores 
Rating:
3.0

Customer did not leave a comment.

Vivianna Palomo 
No reviews have been submitted for this location.

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