Customer Reviews for Space Place NW Storage Ltd
(U-Haul Neighborhood Dealer)

372 reviews

118 Bowridge Dr NW   Calgary, AB T3B2T9

(403) 288-2411

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 12 pm–3 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/31/2024: Closed

Services at this Location:

Contact Us

(403) 288-2411

118 Bowridge Dr NW
Calgary, AB T3B2T9

Services at this Location:

Office Hours

  • Mon-Sat: 9 am–4 pm
  • Sun: 12 pm–3 pm
Special Operating Hours
  • 3/29/2024: Closed
  • 3/31/2024: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

Younes el khabaoui 
Rating:
5.0

Customer did not leave a comment.

Younes el khabaoui 
Rating:
4.0

Customer did not leave a comment.

Donald Sharpe 
Rating:
5.0

Please include a snow brush/scraper.

doug moore 
Rating:
5.0

Customer did not leave a comment.

jamie akkaoui 
Rating:
5.0

Wonderful customer service! Highly recommended, such kind and caring folks, made this process so much easier with their friendly and kind demeanor.

william thomas 
Rating:
5.0

Amazing customer service loved all of the staff

Sean Gavan 
Rating:
5.0

The staff was friendly, efficient and professional. Would recommend this location to anyone.

Catherine Crocker 
Rating:
4.0

Customer did not leave a comment.

Elisabeth Woolner 
Rating:
5.0

Customer did not leave a comment.

Andrei Mikhailov 
Rating:
5.0

Everyone was super friendly and helpful. They even warmed my truck up for me!

Josh Woods 
Rating:
4.0

Parking for vehicles more accessible would be nice.

Melissa Pearce 
Rating:
4.0

Service was nice. Just expensive

Courtney Andrews 
Rating:
5.0

Clean truck, fast pickup. Friendly customer service. Easy online return.

Elizabeth Plazazs Saavedra 
Rating:
2.0

Customer did not leave a comment.

Wayne Hawke 
Rating:
4.0

Ensure that all returned rentals are filled fully with gas. I ended up having had to pay additionally to fillup the gas tank after only using the rental for a little over an hour.

Ron Dekleyn 
Rating:
5.0

Customer did not leave a comment.

JULIUS UNCIANO 
Rating:
5.0

Caitlin was awesome, professional and personable.

John Mailman 
Rating:
5.0

Customer did not leave a comment.

Jeffery Pink 
Rating:
5.0

Customer did not leave a comment.

Sabrina Recine 
Rating:
5.0

Excellent staff - so friendly and helpful. Nothing to improve

Colleen Edwards 
Rating:
4.0

Customer did not leave a comment.

Linda Giovinazzo 
Rating:
5.0

Unbelievable customer services highly recommend his location. Easy to deal with and super accommodating for last mins changes.

Ferdinand Flinsch 
Rating:
5.0

Customer did not leave a comment.

Aziz Mavani 
Rating:
5.0

Staff was polite,punctual and an overall joy to interact with. Very helpful with getting me additional info about storage and were efficient with the drop off process

Adiane Edwards 
Rating:
5.0

Very kind

YOUN W JUNG 
Rating:
5.0

Customer did not leave a comment.

Sandra Davies 
Rating:
5.0

Customer did not leave a comment.

Casey McIntyre 
Rating:
3.0

Tha app did not work when I returned the truck after hours. Please get your app to work better. It said it had trouble sending a verification code.

Joseph France 
Rating:
5.0

Customer did not leave a comment.

Monty Smith 
Rating:
5.0

I can't say enough, the two ladies that helped us on Friday were so helpful. They explained everything in detail and easily answered all questions. I would highly recommend this location.

Andrew SWEERTS 
Rating:
3.0

Customer did not leave a comment.

Marcus Rooke 
Rating:
5.0

Customer did not leave a comment.

Edmund Watchuk 
Rating:
5.0

Customer did not leave a comment.

Leandro Pozner 
Rating:
5.0

Customer did not leave a comment.

doug moore 
Rating:
5.0

Customer did not leave a comment.

Jodi Smid 
Rating:
5.0

Customer did not leave a comment.

Fatima Sultanova 
Rating:
5.0

Very impressed. Staff were friendly and helpful. Pick up and drop off went smoothly. Would recommend!

Michael Kennedy 
Rating:
3.0

I was charged $ 2.10 for being 2 km over the limit. Nit picking! The nice lady gave me a free soda.

Scott Rinke 
Rating:
5.0

Customer did not leave a comment.

John Davidson 
Rating:
5.0

Customer did not leave a comment.

Andy Shirley 
Rating:
5.0

Great experience and on-time. Every part of this rental process was smooth and straight forward. Will use it and definitely recommend this store. Kamran

Kamran REZVANI-JORSHARI 
Rating:
5.0

Very friendly and polite customer service representatives

Charlton Ncube 
Rating:
5.0

Customer did not leave a comment.

Wayne Malchow 
Rating:
5.0

Customer did not leave a comment.

kian hua 
Rating:
4.0

Staff were nice on checking in the Uhaul for return. Only issue was no idea where to park the unit? Parked in the one of the only two parking spots I could see even though they were marked no parking. Good thing it was only a 10' truck.

Matthew Ritter 
Rating:
5.0

No improvements needed outside of the glitchy computer program. Everyone at space place is amazing. It truly is a pleasure to work with them.

Cheryl HARDY 
Rating:
4.0

Customer did not leave a comment.

Kim Fuhrman 
Rating:
5.0

Customer did not leave a comment.

Audrey ONeill 
Rating:
5.0

Staff at this location were very helpful and service was excellent!

Kevin Wieland 
Rating:
5.0

Customer did not leave a comment.

Andrea Shirley 
Rating:
5.0

Customer did not leave a comment.

ALEX KRASTEL 
Rating:
5.0

Customer did not leave a comment.

Jeff Yee 
Rating:
5.0

Customer did not leave a comment.

Taylor Wallace 
Rating:
5.0

Customer did not leave a comment.

Kenneth Ryall 
Rating:
5.0

Everything went smoothly, highly recommend this location

Robert Schultz 
Rating:
4.0

Clear instruction on the website site was very helpful. Easy access to the location was great. Was not inside as I dropped on on a Sunday evening.

Jeff Garrett 
Rating:
4.0

good

DAVID PHU 
Rating:
5.0

Customer did not leave a comment.

Randy Kliewer 
Rating:
5.0

Ladies at the counter were friendly and helpful both at pick up and return.

SAXON WONG 
Rating:
5.0

Customer did not leave a comment.

Erin-Rose Meesters 
Rating:
5.0

Customer did not leave a comment.

Rob Sprinkhuysen 
Rating:
5.0

Customer did not leave a comment.

Matthew WATSON-GUNN 
Rating:
5.0

Everything went smoothly from truck pickup to return. The truck and storage area was clean and everything worked properly. We would highly recommend both the location and the truck.

Gordon Reid 
Rating:
5.0

The staff was awesome and really helpful. I will be renting from this location again for sure.

Craig Sharpe 
Rating:
5.0

Customer did not leave a comment.

David Shorten 
Rating:
5.0

Staff was very helpful and walked us through the steps dor our first time renting.

Leah Merlette Schnell 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Sharpe 
Rating:
5.0

Customer did not leave a comment.

Dean Van Der Merwe 
Rating:
5.0

The two ladies running the shop were very efficient and pleasant to deal with. The equipment (15’ truck) was clean and ran well.

Dave Smith 
Rating:
5.0

Just keep doing what you’re doing! Excellent service and very smooth rental process.

Kenneth Wong 
Rating:
5.0

It was great thank you so much

Dustan Townsend 
Rating:
5.0

Friendly and helpful staff!

Tim Lemke 
Rating:
5.0

Customer did not leave a comment.

Ian Taylor 
Rating:
5.0

Customer did not leave a comment.

Bob Piro 
Rating:
5.0

Customer did not leave a comment.

Justin Torio 
Rating:
4.0

This location is well organized and helpful

Ian Taylor 
Rating:
3.0

Couldn’t find the key drop off , as well the gates were closed because I dropped off at 8pm. The only place to put the key was a black drop box so that’s where I put the key

Stephen Biggart 
Rating:
5.0

Excellent customer service!

Nancy Vanslack 
Rating:
5.0

Customer did not leave a comment.

MaryLou Hall 
Rating:
4.0

much better customer service than the Kensington gas station

Mike Potter 
Rating:
5.0

I've always liked renting the U-Haul truck from this location,the staff at this location is very friendly and helpful. I would definitely recommend this location for rentals or even storage unit.

tanya mcDonald 
Rating:
4.0

Customer did not leave a comment.

Dustin Mahar 
Rating:
5.0

Customer did not leave a comment.

Krupal Patwa 
Rating:
5.0

Customer did not leave a comment.

Karl Ponto 
Rating:
5.0

Elaine was amazing, such a great help on a stressful and hard day. Thank you!!

Alan Antonson 
Rating:
5.0

Customer did not leave a comment.

Nathalie Pichette 
Rating:
5.0

Fabulous service from very professional and extremely helpful staff! Eileen was awesome!

Neil Cowen 
Rating:
5.0

Customer did not leave a comment.

Shane Fallon 
Rating:
5.0

We used this location for a second time within a week to finish a move because of the good customer service experience we had. I highly recommend! The staff remembered us, they are friendly, kind and accommodating. Thanks again!

Elizabeth Brooks 
Rating:
5.0

The customer service was friendly, attentive and helpful. The ladies in charge are kind and very knowledgeable. I highly recommend the Bowness location when you need the Uhaul service.

Elizabeth Brooks 
Rating:
2.0

I’m assuming they overcharged me for drop off service that was never told to me

Steven Sachse 
Rating:
1.0

Called ahead to let them know we were dropping off. Drop off time was supposed to be at 4pm, but we dropped off around 10am cause we knew it was going to be another horrible experience at Uhaul and it was. At least the lady was nice, but the guy with the glasses acted like I was an entitled person. They did not even return my deposit right away. I had to wait for about an hour just so they could contact someone from traffic and area manager to get my deposit processed. I was initially told it was not getting returned to me but they cannot specify a charge for it. I had to tell them I had paid for everything, I did not even go over the mileage nor the days of rental. I already paid for the fuel charges. My deposit was not returned right there and then, and I have to wait for it. Terribly inconvenient.

Camela Magpantay 
Rating:
4.0

Customer did not leave a comment.

Maureen Garlough 
Rating:
3.0

Nothing, Please resent final recipe. Did not get

Heidi Gillespie 
Rating:
4.0

Customer did not leave a comment.

Cindy Byckal 
Rating:
1.0

Employees were rude and not helpful. The truck had a broken mirror and a hole in the box. Terrible experience.

Elisabeth Wilson 
Rating:
4.0

Customer did not leave a comment.

Terence Joevenazzo 
Rating:
5.0

Customer did not leave a comment.

Raphael Assaad 
Rating:
5.0

No issues on drop-off. The representative was friendly and tried to explain all of the issues that were presented at pick-up. If you advertise that moving supplies (blankets) are available and even allow them to be pre-purchased it is reasonable for customers to expect the supplies will be available when they pick-up the rental.

Larry Bolt 
No reviews have been submitted for this location.

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