Victoria was very rude. It was my first time ever getting a uhaul so I had a couple of questions and she was very rude and inpatient.RENE O.
Customer Reviews for Space City Self Storage
(Distribuidor de U-Haul del vecindario)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.RODNEY DEWAYNE S.
Victoria is a gem! Love her! So helpful!RICHARD W.
I left my car and house keys in the uhaul after I had locked it and out the key in the lock box. I did not realize it till after. Should be some kind of way for you to contact someone and have them assist you. I put them down when I was taking pictures like the closing on the app requsted.KIMBERLY C.
El cliente no dejó un comentario.ROBERT J.
Always a pleasant encounterDelia C.
Very old truck and very bad costumer serviceRuban C.
Customer service wasn't professional. Uhaul Store employee/storage manager was very condescending . I would not recommend this locationJAYDA F.
The sales lady was excellent she helped me out and showed me what all I needed to do she's a good worker thank you again for your service.GAYLE H.
The lady attendant has VERY, VERY, VERY Poor Customer Service!!! Also, PLEASE BE AWARE, IF YOU RETURN THE RENTED UHAUL AFTER BUSINESS OURS (even if it is within your allotted time/rented), YOU WILL BE CHARGED AN ADDITIONAL FEE YOU DO NOT GO ON LINE AND COMPLETE A RETURN FORM. I was charged an extra $40.00. I only rented a $19.99 truck for 24 hrs. I WAS NOT PLEASED AT ALL!!!PLESHETTE D.
The truck share process was not clear the lock for the key was on the back of the truck which should have been stated in the instructionsKimberly F.
Good professionalism, friendly, excellent customer serviceAMANDA R.
The amount of gas was exactly the same yet I got charged extra for returning it with less gas...Nicole K.
Terrible customer service the woman that lives on the property is old and short tempered she huffed and showed her piss poor attitude the entire timeDARLEEN H.
Service was excellent. Had no problems.CHADRICK C.
El cliente no dejó un comentario.JOE W.
El cliente no dejó un comentario.KRISHUNDA G.
El cliente no dejó un comentario.CHARONDA W.
Ms Victoria was an excellent in U haul. I recommend this location to everyone because of the pads, boxes, dollies and clean U haul Vehicles.Johnie H.
No one was available to help me when I called. I had problems with after hours check-in. I tried calling and lady was rude. Still have no resolution because customer care could not help me kept referring to location of drop off. Customer service left message for office to call .days have passed and still no call.YOLANDA D.
The lady inside the store was rude at first then after I struggled for about 30 minutes trying to complete the mobile pick up she came and offered her help.Tisha T.
El cliente no dejó un comentario.MARCUS A.
El cliente no dejó un comentario.Cheryl W.
El cliente no dejó un comentario.henry M.
El cliente no dejó un comentario.SIOBHON D.
El cliente no dejó un comentario.Angelica Allen A.
El cliente no dejó un comentario.Malika B.
El cliente no dejó un comentario.Felecia T.
El cliente no dejó un comentario.RAMON G.
El cliente no dejó un comentario.Patrick H.
Nothing you professional and courteousLaVinia H.
I wish i could remember her name,anyway customer service was really amazing and very friendly lady.JOSEPH C.
Awesome customer serviceDelia C.
El cliente no dejó un comentario.CHELSEY G.
I only have bad review because after I rent a uhaul here my debit card information was stolen and $200 dollars were stolen from my account. No one else got ahold of this information but the person who assisted me at this location. She even has a picture of my ID because i couldn't upload it on my phone so she uploaded it from her phone.. I have to cancel my account and file a report.Renee H.
El cliente no dejó un comentario.ERIKA E.
El cliente no dejó un comentario.RICHARD R.
El cliente no dejó un comentario.Deborah J.
The attendant was extremely rude and very unprofessional. I tried to ask her a question as the equipment I ordered was not in the van. She yelled, "we're closed" and proceeded to close the door in my face. I knocked on the door again and told her I don't know how the procedures goes but the equipment I ordered was not in the van and she didn't have to have an attitude with me as I don't want to be charged for something I don't have possession of. She became irate and yelled, "I can be rude. I can close the door in your face we have no one here to put the equipment on the truck that's why it's not on there" , and she slammed the door and walked away, once she saw my brother recording her.Latonya A.
I like not having to deal with anyone but having to redo information that you already put in is time consuming and I guess it was a good thing I didn't have my old phone because I wouldn't have been able to take all those pictures. GraciasTerrance T.
Person at the location when you call is not so friendly!!tiajuan D.
quick serviceFellicia C.
El cliente no dejó un comentario.Mioka M.
El cliente no dejó un comentario.Wanda M.
El cliente no dejó un comentario.Armond W.
ExcellentvCustomer service is what I received when I walked in the door. Victoria very courteous and knows her job well. She is what makes this U-Haul facilty successful. She is a great asset. The facility very well maintained and has everything needed for anyone moving. Thank you for.all you do.Jessie H.
El cliente no dejó un comentario.Brenda B.
El cliente no dejó un comentario.Osacar G.
After reading this vehicle she told me my job is to clean it and bring it back in the same condition I didn't make it what does their job to clean his vehicleEric R.
El cliente no dejó un comentario.Aleia J.
El cliente no dejó un comentario.joseph R.
El cliente no dejó un comentario.Deicy P.
Y'all are excellent!Tracy D.
El cliente no dejó un comentario.Jacqueline A.
El cliente no dejó un comentario.Marcella J.
Nothing .. Ms. Victoriais is one of the best ladys that I have meet in a long time she was the bestKatherlene L.
El cliente no dejó un comentario.Saundra O.
El cliente no dejó un comentario.Danzill W.
Everything was greatMelissa J.
At the very least, have someone there with good customer service. I had to deal with a Loser that was totally out of place.Maria R.
Online system is poor and needs some clarification. This particular U-Haul dealer was courteous and kind. Great locationDylan D.
El cliente no dejó un comentario.Cynthia C.
El cliente no dejó un comentario.Gabriel M.
I wanna brag a little bit about how well Victoria took care of my needs. She went above and beyond the call of duties to make sure I received a good and fair rate. Thank you for your efforts. It is greatly appreciated.stanley K.
Ask for Victoria, she have Good Customer Service Experience and Gets the Job DonePam H.
El cliente no dejó un comentario.LAKEISHA T.
El cliente no dejó un comentario.claudette J.
El cliente no dejó un comentario.Frank W.
No improvement needed!Juanita B.
El cliente no dejó un comentario.Shanda B.
Drop of location is excellant and staff was very helpfulVinod K.
El cliente no dejó un comentario.Aâ€™mari B.
El cliente no dejó un comentario.LEMUEL M.
Great location. Victoria is very kind and helpful. 5?????Evette B.
Ms Victoria was most helpful. while explaining the benefits of uhaul insurance the store sign was hit with a uhaul rented before us. good thing they also took the insurance. You bet we took the insuranceJoseph B.
sales person very friendly and was very helpfulNaomi P.
El cliente no dejó un comentario.India F.
Absolutely the worst customer service I have ever experienced in my life! I will never go back to this location again! Not only was the lady beyond rude, with a horrible attitude, I did not have the equipment I purchased to help with the move. Avoid this location!!!Kyndell S.
El cliente no dejó un comentario.Jaime F.
Not one thing! I was highly pleasedDemeatrell B.
El cliente no dejó un comentario.Ashley R.
El cliente no dejó un comentario.Mehriban M.
Victoria was awesome and very friendly!Maria Cristina P.
El cliente no dejó un comentario.Thomas H.
Direction of how to use the walk way on back of the truck it took us 20 minutes figuring it outLakeesha K.
El cliente no dejó un comentario.Dwayne H.
El cliente no dejó un comentario.William C.