Customer Reviews for Southwind Storage
(U-Haul Neighborhood Dealer)

351 reviews

1215 W Main St   Mountain View, AR 72560

(870) 269-5663

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: 10 am–3 pm

Services at this Location:

Contact Us

(870) 269-5663

1215 W Main St
Mountain View, AR 72560

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat-Sun: 10 am–3 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Fabulous service! Helped hitch trailer and inspect lights. Highly recommended.

Stanley Griffith 
Rating:
5.0

Customer did not leave a comment.

David Thompson 
Rating:
5.0

Customer did not leave a comment.

RON HALL 
Rating:
3.0

Customer did not leave a comment.

Carolyn Smith 
Rating:
5.0

Excellent service! I would recommend Southwind Storage for any moving or storage needs.

Kali McKnight 
Rating:
5.0

Excellent service. Very helpful!

Philip Rich 
Rating:
5.0

Everything was fine - "KEEP IT UP!"

Gil Credeur 
Rating:
4.0

Customer did not leave a comment.

Timothy LeBlanc 
Rating:
5.0

Of course... Lower prices. :)

Bonnie Heitzman 
Rating:
5.0

All my things got wet trailer leaked bad

William Hearon 
Rating:
5.0

The young man who helped us was great. Would recommend friends to be sure to use him

michael forman 
Rating:
5.0

Great support from the staff. The ratchets needs replacing they have not been maintained. People needs to be shown how to ratchet the straps. I had to work hard to unwind the straps from being tangled up in the ratchet.

Troyce Barnett 
Rating:
4.0

None

Sereta Sims 
Rating:
5.0

Customer did not leave a comment.

Michael Ware 
Rating:
5.0

Customer did not leave a comment.

Lane Brewer 
Rating:
4.0

Customer did not leave a comment.

GINA SGAMBATO 
Rating:
5.0

They were great!

Debbie Devito 
Rating:
5.0

Always professional

JODI JENKINS 
Rating:
5.0

Nothing, I only dropped off (with great customer service).

Linda Lee 
Rating:
5.0

Customer did not leave a comment.

Christine Ivory 
Rating:
5.0

it was an after hours drop off - would be better if you could reach someone after hours for questions

Timmy Burns 
Rating:
5.0

Customer did not leave a comment.

Jesse Marshall 
Rating:
5.0

Customer did not leave a comment.

Jim Pace 
Rating:
5.0

Excellent service. Easy to work with.

TINA DIGMAN 
Rating:
5.0

No complaints what so ever this was a very good uhaul location if I ever need to move again I'm definitely going back

James Kniss 
Rating:
5.0

Customer did not leave a comment.

Amanda Green 
Rating:
3.0

The only problem, & it was more a financial issue. I feel if I have to give CASH deposit then when I return it I should get CASH Deposit Back. Not put on Credit Card, that I had to have to reserve Equipment. But overall good

James Ford 
Rating:
4.0

Great

TERRY COLBY 
Rating:
3.0

Sign on door says always available. Called all three numbers on the door no answer and no one there. Called a 4th number on the reservation and was given a code to drop off the truck.

Timothy LeBlanc 
Rating:
5.0

Great customer service.

Kenneth McClurg 
Rating:
3.0

Customer did not leave a comment.

Travis Osborn 
Rating:
3.0

Not manned. Customers have to phone owner for gate code to drop trailer

Lisa Barnes 
Rating:
5.0

Customer did not leave a comment.

Shirley Thomas 
Rating:
5.0

Customer did not leave a comment.

Timothy TEBO 
Rating:
5.0

The guy there was awesome. Very friendly and helpful. I wish Uhaul had more people working for them with his degree of customer service. This is the best experience I've had with ANY Uhaul location.

John Dobbs 
Rating:
3.0

Customer did not leave a comment.

Dwayne Phillips 
Rating:
5.0

Customer did not leave a comment.

lisa Cardenas 
Rating:
5.0

N/A

Noel Blanchard 
Rating:
5.0

Easy check in, fair price on rental, ease of parking lot. Was able to leave my vehicle safely. Also great customer service

Kayla JUMP 
Rating:
5.0

Very accommodating

JODI JENKINS 
Rating:
5.0

Customer did not leave a comment.

Wayne Hisaw 
Rating:
5.0

Customer did not leave a comment.

Windel Oakley 
Rating:
5.0

I have used this location in the past and as always would recommend it to anyone.

Kali McKnight 
Rating:
5.0

Melvin at this location made my return easy and quick. Good people skills

Larry Willey 
Rating:
4.0

I had to call for a gate code to get into the lot. No personnel were available so I just dropped the trailer. No problems.

Judy Myres 
Rating:
5.0

Customer did not leave a comment.

Tommy Marberry 
Rating:
3.0

Customer did not leave a comment.

Jay Compton 
Rating:
5.0

Customer did not leave a comment.

Joey Thompson 
Rating:
5.0

Very, very good. Needs no improvement I can think of.

EILEEN DIMECO 
Rating:
5.0

Customer did not leave a comment.

Brent Owen 
Rating:
4.0

Customer did not leave a comment.

PAUL WIND 
Rating:
5.0

Great!!!!!

Bob Bennett 
Rating:
5.0

Customer did not leave a comment.

Jason Merritt 
Rating:
5.0

Melvin was ready with the needed equipment upon arrival. Excellent customer service. He followed up upon return of equipment to ensure everything was good.

Mark Gholston 
Rating:
5.0

Customer did not leave a comment.

Richard Buffalo 
Rating:
5.0

get more people like these. other than that you can't make me feel that you can do better. These folks up there in Mountainview and Bentonville ARK. are just better than I could have hoped for. GOOD JOB.

david whitehorn 
Rating:
5.0

Customer did not leave a comment.

Bill Wallace 
Rating:
2.0

Facility was not open on Monday for drop off of trailer. Website states it was open. Could not drop off trailer at 11:00 am. Find out from owner of hardware store across street that Melvin the owner of Southwind is out of town. No one was assigned to operate Southwind in Melvins absence. Poor business operation. Had to ask hardware store owner to phone Melvin for gate code so trailer could be dropped off. What a hassle. Uhaul 800 number was no help in this manner.

Robert Hunt 
Rating:
5.0

Customer did not leave a comment.

Samantha Lane 
Rating:
5.0

Customer did not leave a comment.

Michaele McCulley 
Rating:
5.0

Customer did not leave a comment.

LUKE BREWER 
Rating:
5.0

This place is awesome!

Kelly Beach 
Rating:
5.0

Customer did not leave a comment.

ray vester 
Rating:
5.0

I would recommend this site to anyone. Friendly service and fast in and out.

Harlin Knight 
Rating:
5.0

Truck box floor was filthy with a black oily substance. Then I was charged $35 cleaning fee for leaving it exactly as it was when picked up! 😣

James Hallock 
Rating:
5.0

Customer did not leave a comment.

Kathy Hall 
Rating:
4.0

Customer did not leave a comment.

Alma Looman-Ter Haar 
Rating:
5.0

Customer did not leave a comment.

Lester Moore 
Rating:
5.0

No improvement needed

Walter DELEEUW 
Rating:
5.0

Customer did not leave a comment.

Charlie Booker 
Rating:
5.0

Customer did not leave a comment.

Tamara Haddock 
Rating:
5.0

Customer did not leave a comment.

Warren Harris 
Rating:
5.0

Customer did not leave a comment.

James Dean 
Rating:
5.0

Customer did not leave a comment.

Mark Armstrong 
Rating:
5.0

i have used UHaul trucks and trailers for years in wisconsin illinois and arkansas. each time i got the right equipmqnt for a fair price in good condition.. friendly service. this time i had to use a 5' x9' trialer with ramp it was a life saver.

Robert Halbrook 
Rating:
5.0

Make sure every uhaul is organized and ran like this one in moutain view Arkansas.

Rodney Bergman 
Rating:
5.0

Customer did not leave a comment.

Bret Lytwyniuk 
Rating:
5.0

The Mountain View location and the store manager were top notch. Melvin was personable, professional and very organized. He was also very helpful and accommodating in picking up and dropping off the trailer.

Laura Magee 
Rating:
5.0

Awesome customer service

TERRY WILLIAMS 
Rating:
5.0

These folks could not be more helpful. I'll never go anywhere else.

Jeff Glover 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Hallock 
Rating:
5.0

Customer did not leave a comment.

Jimmy Farish 
Rating:
5.0

Attendent/owner was great!

robert soger 
Rating:
5.0

Great service and very clean facility and vehicles.

ROBERTUS VAN 
Rating:
5.0

Nothing the gentlemen I got the Uhaul from was very helpful and kind

Jessie Brewer 
Rating:
5.0

Keep on giving great service

MALCOLM MEYERS 
Rating:
2.0

The gentleman was very kind but did not explain the conditions of the contact to us about the fuel amounts. We were told that if we replaced the fuel to the amount that we started that was all that was expected. When we received the truck it had a quarter of a tank and we had left it on 3/8 of a tank (more than we started with) we were charged with a 30.00 dollar fee plus 10.00 for putting the gas back to a quarter of a tank.

Bryan Orgeron 
Rating:
5.0

Customer did not leave a comment.

Joseph Myers 
Rating:
5.0

Customer did not leave a comment.

Richard Holland 
Rating:
5.0

Melvin went above and beyond to make my rental experience hassle free. The equipment was exactly what I reserved and needed. I will definitely rent from this U-Haul location again. Thank you, Melvin!

SUSAN DAVIS 
Rating:
5.0

Melvin always takes care of you. He's kind, respectful, and respected! He's always looking out for your best interest and trying to get you the best deals.

Shannon Coolbaugh 
Rating:
5.0

Extremely friendly. Ease of rental. Good price

Russell davis 
Rating:
5.0

Melvin is very accommodating and a wonderful person!

Jolene Bower 
Rating:
5.0

Great customer service.

Sonya Scheerer 
Rating:
5.0

Customer did not leave a comment.

Nick Brinkley 
Rating:
5.0

Customer did not leave a comment.

Russell Thomas 
Rating:
5.0

All was excellent

Ken Hibbets 
Rating:
4.0

Customer did not leave a comment.

Jere Brewer 
Rating:
5.0

This place is the best , Melvin provided outstanding customer service

doris ross 
Rating:
5.0

Customer did not leave a comment.

James Pinkston 
No reviews have been submitted for this location.

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