Comentarios de los clientes para South Side

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de South Side

Clasificación general:

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Scott W.
Clasificación:

had a problem an uhaual worked with me an got ncleared up thanks

Bryan B.
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El cliente no dejó un comentario.

JOESEPH R.
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Great check-in customer services. She was friendly and thorough with the inspection process, making the drop-off quick and easy.

Bryan B.
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El cliente no dejó un comentario.

william M.
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Trailer towed acceptably but tended to track left. My son and I are familiar with trailers but the one would tend also to back to its left and pinch no matter what we did. I am guessing axles are no longer set properly. The trailer was clean.

Lukasz K.
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Helpful and friendly people here. They go the extra mile to help out their customers.

Thomas V.
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I was dreading the app drop off after my initial pick up glitch but fortunately Tricia Bryan wss working and did the whole check in for me without any hassle she made it so easy that it only took a few minutes I would recommend this location to anybody thank you

JOSEPH BEREND P.
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El cliente no dejó un comentario.

shawn R.
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Lower rates I felt I was to expensive for a one way to California

George S.
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El cliente no dejó un comentario.

Scott M.
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El cliente no dejó un comentario.

RANDALL F.
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El cliente no dejó un comentario.

Kevin H.
Clasificación:

First inspect all equipment and make sure it is fully operational. We had two tires on the auto Transport trailer that had gashes and Tricia just blew it off and said it happens all the time. Not even an hour into our trip and one of those tires shredded on I-90. Then we had the second one replaced in Clarksville,TN. The auto transport worked well, if the tires had only been properly inspected and replaced before we picked it up we never would have had problems.

Dave H.
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The woman who helped us was very nice but had trouble with the system.

Zachary R.
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My husband is active duty military and we are moving on military orders to a different base. Your compensation system, your employees knowledge of products and services, especially those in the call centers Need improvement. We had to drive 6.5 hours away (13 hours round trip) to get our uhaul because the location we reserved it weeks in advance did not have it and we're given Barely any notice. And we were misdirected to several other options that ended up not being available/costing us money. Then, we're given only 2 extended days with the uhaul... we don't want more days... want some sort of compensation towards the cost because we had to move several things around to be able to spend a whole day driving to get a uhaul. In addition, Uhaul employees stated that if we returned the trailer in that same day we would only be charged for one day so we did to a location closer to us and were still charged for the entire trip.... again leaving us in a mess with little care from Uhaul employees. The information is not clear and many employees are untrained and do not have the correct answer. Very poor service. We should have received compensation for this services. We do not recommend uhaul.

WILLIAM P.
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Needed a trailer for a few hours, they had exactly what I needed. Fast and simple check out and return.

KEY PATRICKHENRY K.
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Had hidden fees while returning. On our rental agreement it said total fees and cost about $90 and it said we paid the full amount then when we dropped it off and used the website to return it, it said we owed almost $30. We will be contacting uhaul to get our $30 back.

Patsy L.
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It would have been helpful to know that we would have to pay to have assistance in unhitching the tow dolly.

Bobbi H.
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El cliente no dejó un comentario.

Ericka B.
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Office very dirty. Was 45 minutes behind schedule because of the computer system.

Melissa Y.
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El cliente no dejó un comentario.

Julie S.
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El cliente no dejó un comentario.

Gerald B.
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El cliente no dejó un comentario.

Kevin B.
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although pickup worked out, it was frustrating and time consuming that my original pickup location had changed 2x. I was originally scheduled to pickup in Spearfish at 8 am and when I called I was informed that my pickup was moved to an alternate location in Spearfish. as it turns out that location was actually closed on the scheduled pickup day. after calling the representative (who was very helpful) back at the original location, she got it worked out for pickup in Belle Fouche (approximately 15 miles away). it worked out in the end but it certainly wasn't flawless

LOYANN D.
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El cliente no dejó un comentario.

John R.
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El cliente no dejó un comentario.

larry S.
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I can't think of any improvements.

Karen M.
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El cliente no dejó un comentario.

Amanda S.
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El cliente no dejó un comentario.

Jared N.
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El cliente no dejó un comentario.

Douglas J.
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Extremely helpful

Edward I.
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It appears the lot is down the block kitty corner. The actual address is a tiny service station with no parking space.

steve M.
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They went out of their way to have they truck ready for me after hours because I wasn't able to pick up during normal hours. The process was a breeze with friendly service! Thank you!

Jeffrey N.
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Highly recommend. Very personable and helpful staff.

Larry L.
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El cliente no dejó un comentario.

Dave W.
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This is the 3rd time I have rented from them. Friendly helpful staff!

Mike E.
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El cliente no dejó un comentario.

Roberta L.
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El cliente no dejó un comentario.

Ben S.
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El cliente no dejó un comentario.

Daniel S.
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I wouldn't change anything, the representative was VERY knowledgeable, Very Helpful in explaining what was the best option for my needs- I Highly Rate this experience, a 10 out of 10

Randy B.
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El cliente no dejó un comentario.

Mervin R.
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El cliente no dejó un comentario.

Daniel K.
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El cliente no dejó un comentario.

Matthew A.
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El cliente no dejó un comentario.

Denise B.
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Know the website well. It took me an hour or more to figure out how to return the trailer using the app. Then I was charged for the additional time.

Kyle R.
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El cliente no dejó un comentario.

Dion W.
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El cliente no dejó un comentario.

Eldon N.
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El cliente no dejó un comentario.

Carie M.
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El cliente no dejó un comentario.

Robert G.
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Good people, very helpful

Kenneth T.
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El cliente no dejó un comentario.

Scott W.
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El cliente no dejó un comentario.

MICHAEL N.
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Great team here willing to help you. Great customer Service

Mike S.
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El cliente no dejó un comentario.

Rose N.
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El cliente no dejó un comentario.

Jason B.
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I believe her name was Gretchen very helpful very upbeat and positive

Steven C.
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El cliente no dejó un comentario.

Steven C.
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El cliente no dejó un comentario.

Daniel K.
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El cliente no dejó un comentario.

Eric W.
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El cliente no dejó un comentario.

Bob W.
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El cliente no dejó un comentario.

Paul W.
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El cliente no dejó un comentario.

Paul W.
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El cliente no dejó un comentario.

Sharon A.
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Trisha the u haul attendant was exception in friendliness..knowlegeability..it was a pleasure doing business w her...she is commended..

Michael H.
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Easy checkout!

Peter Z.
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El cliente no dejó un comentario.

PETER Z.
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El cliente no dejó un comentario.

MARK U.
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Na

Paul W.
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El cliente no dejó un comentario.

David K.
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Was closed on a Saturday.

brendan G.
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El cliente no dejó un comentario.

Lee J.
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El cliente no dejó un comentario.

Rose N.
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TRISH is always the best to work with 5 star customer service

Sherry B.
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Very nice people made us feel welcome in our new home town!

Ian F.
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El cliente no dejó un comentario.

Jim B.
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It took an hour to get the contract paperwork taken care of and 15 more minutes to get the trailer hooked up to leave. The person was very nice, but every other customer that stopped at this gas station during my visit to pick up the trailer, was taken care of while I was repeatedly asked to wait.

CHRISTOPHER R.
Clasificación:

I signed up online and I'm already a U-Haul customer from the past . I also submitted my updated credit card information and a photo of the front and back of my drivers license and when I go to the pick up location I had to submit the phone numbers of two relatives before I could pick up the vehicle . It seems a little too much considering the information that was already on file from my previous use of the services.

Nancy S.
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El cliente no dejó un comentario.

bob S.
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El cliente no dejó un comentario.

jacob S.
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El cliente no dejó un comentario.

angela M.
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El cliente no dejó un comentario.

kimimila C.
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El cliente no dejó un comentario.

mark H.
Clasificación:

Well run dealership. Great people!

Eric W.
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El cliente no dejó un comentario.

karen S.
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El cliente no dejó un comentario.

Thomas C.
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You were awesome. Thank you!

Sheila F.
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The Service is really great..nice people...Very dependable.

Linda C.
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Customer service was pleasant, uncomplicated and speedy.

Julie S.
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El cliente no dejó un comentario.

rose N.
Clasificación:

Great customer service

Mark W.
Clasificación:

Hire more individuals like Trish

Justin S.
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El cliente no dejó un comentario.

SHAWN T.
Clasificación:

Staff at this location was extrememly helpful. Great customer service.

Lorraine P.
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Good people.

Sheila F.
Clasificación:

I know one wants cash...It took more time for me to run to the bank and get the cash..and a few times I had to wait for a truck...Tricia was so nice and calm and I do believe do a tremendous job in assisting me.. There are rules and times have changed..I do not use my credit card anymore... Thanks Anyway...Sincerely Sheila

Lori T.
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El cliente no dejó un comentario.

Dakota M.
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Always very friendly and quick!

Shawn C.
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El cliente no dejó un comentario.

rick D.
Clasificación:

El cliente no dejó un comentario.

TERRY H.
Clasificación:

El cliente no dejó un comentario.

No se han enviado comentarios para esta ubicación.

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