Customer Reviews for Southland Detail
(Distribuidor de U-Haul del vecindario)

361 comentarios

121 N Main St   Glenwood, IL 60425

(708) 668-4132

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado

Servicios en esta ubicación:

Contáctanos

(708) 668-4132

121 N Main St
Glenwood, IL 60425

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - sáb.: 9 a. m. - 4 p. m.
  • Dom.: cerrado
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
4.0

El cliente no dejó un comentario.

Audrey R. 
Clasificación:
4.0

El cliente no dejó un comentario.

clyde C. 
Clasificación:
5.0

Put dolly in cab because key wouldn't unlock tha lock on back door

jermaine D. 
Clasificación:
5.0

Our truck broke down

SANDRA A. 
Clasificación:
5.0

Thanks for top service.

James F. 
Clasificación:
3.0

The a/c wasn't working right and the truck wasn't clean at all

Timothy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAWN M. 
Clasificación:
5.0

I had excellent customer service

REGINA M. 
Clasificación:
5.0

Tom does a great job providing trailers for me. The equipment is always in tip-top shape, and Tom makes the rental process easy. Southland Detail is my "go-to" U-Haul dealer.

Ronald S. 
Clasificación:
5.0

The owner/operator was polite and respectful of my needs . He clearly reviewed the rental policy and expectations upon my returning the truck. The unit was clean, and easily operated. I will most definitely rent from this location again!

Mary H. 
Clasificación:
3.0

I did not get all the blankets I wanted and the location was pretty far from the original location I picked out. Tom was very nice. The ordeal I went through to rent a truck was ridiculous. I had to call 3 times and each time I called I got different information. One guy told me to call another company for better service!! I wanted a 20 foot truck and someone there told me all I needed was a 15 foot and all my stuff did not fit!!! Very sad way to do business. Too many people working remotely who do not know what is going on or just plain rude or how to help a customer!!! Very unhappy.

Susan O. 
Clasificación:
4.0

The original pick up was Park Forest IL, that was an absolute disaster. The equipment was not clean and well maintained ( screw in tire) and they didn't have a replacement so no I wouldn't recommend.

Paul T. 
Clasificación:
5.0

Tom was a excellent customer service representative. I would recommend this location to family / friends.ðŸ'ðŸ'

Joyce J. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARBARA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LaToya C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jason I. 
Clasificación:
4.0

El cliente no dejó un comentario.

Felicia C. 
Clasificación:
5.0

No improvements. The entire experience was great. Good customer service and nice man that assisted me during the process.

Shaquila R. 
Clasificación:
5.0

No problems whatever. Excellent!

Peter B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dominique C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark F. 
Clasificación:
5.0

Tom is a great person.. He was nice & professional.. Thank you, TK-

TESHA K. 
Clasificación:
5.0

The rep at this site is a very nice guy who helped make the truck rental process a smooth and easy one. I was most appreciative.

Kalina A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Todd B. 
Clasificación:
5.0

We were able to pick up the truck early on Saturday morning & the process went very smoothly! The guy was very friendly & answered all of our questions.

Thomas S. 
Clasificación:
5.0

n/a

james L. 
Clasificación:
3.0

El cliente no dejó un comentario.

Regina M. 
Clasificación:
5.0

I currently don't see any changes coming to the way you do things at your company renting my trailer was the best thing for my trip I would do it in a heartbeat and refer your services to everyone thank you very much

'CARNEALIOUS W. 
Clasificación:
5.0

Very friendly and convenient

Bill F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Beatrice C. 
Clasificación:
5.0

Very easy in and out. Owner great to work with.

Lynn W. 
Clasificación:
5.0

I would like to complain about the original place I supposed to pick a trailer up at. Who do I complain too.

Lynn W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fernando P. 
Clasificación:
5.0

El cliente no dejó un comentario.

NDA S. 
Clasificación:
5.0

The level of service I received from the rental representative was excellent. He was very professional yet down to earth and friendly. My expectations were met and exceeded. Consider me a satisfied and new loyal customer.

Mathew H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mark P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick S. 
Clasificación:
5.0

Tom does an excellent job with truck and trailer rentals. Equipment is in great shape and the rental process is smooth and quick. I highly recommend this UHaul location, Southland Detail in Glenwood, IL

Ronald S. 
Clasificación:
4.0

They need to explain the overall rental break down fee.....I will never rent again I only have the vehicle for a few hours....

Leslie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

lynnette B. 
Clasificación:
5.0

Tom was great. He was efficient and friendly. More business coming in the future.

Arnold R. 
Clasificación:
5.0

Excellent service

Al W. 
Clasificación:
5.0

Our first place we went to pick up our reserved truck did not have a truck. Last client had not returned it. UHAUL reserved a truck at this location. The owner did a great recovery for the company.

Benjamin K. 
Clasificación:
5.0

I've rented from the Glenwood location many times. Always get polite, friendly, knowledgeable service. I do wish that the uhaul software remembered my customer profile, because as I stated I do rent a lot at many locations and I'm sure uhaul has a proprietary national database.

Jessica W. 
Clasificación:
5.0

Great location with great people!

Lei L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

ILLINOIS S. 
Clasificación:
5.0

Everything was great

Augie S. 
Clasificación:
5.0

This was the cleanest rental trucks I've ever seen. Staff was terrific. Jojo was friendly and helpful but I just couldn't get over how clean the truck was. ¡Gracias!

Eric G. 
Clasificación:
4.0

Just please make sure the correct maintenance is performed before a truck is given.

AISHA G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zenobia J. 
Clasificación:
5.0

Everything went smoothly, the van rental was perfect for my needs, and Tom was extremely helpful and accommodating.

Mark H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

Mr. Tom Welsh helpfulness and directions are outstanding! Gracias

Orenthia T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zenobia J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Belinda C. 
Clasificación:
5.0

Ive used this location for several rentals and had a great experience every time. Well managed and run

dean B. 
Clasificación:
5.0

Would do business with them again

Mark C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arlene H. 
Clasificación:
5.0

I don't think there is to much room for improvement. This location is excellent. I am always well taken care of. I get what I need, when I need it and for a fair price. I suppose if I had to suggest something, my next rental could be free. Really, everything was GREAT!

David M. 
Clasificación:
4.0

El cliente no dejó un comentario.

herbert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tascha L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donna R. 
Clasificación:
5.0

Everything was just fine, thanks.

GREGORY E S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mayola O. 
Clasificación:
5.0

Everything was perfect.

Gene W. 
Clasificación:
5.0

Keep the friendliness and smile

Vickie W. 
Clasificación:
5.0

Tom was very professional and helped me tremendously. Moving is stressful; however, Tom was able to make it less of an endeavor.

Tasha C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharlene C. 
Clasificación:
5.0

N/C

Taisha J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Yolanda D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sandra T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gaspar B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ella H. 
Clasificación:
1.0

I was overcharged for using this service this time. Because the first time I used your service, I had the biggest U-Haul truck and went two round to deliver my items and was only charge $47 and this time I had the smallest and went one time, brought the truck back by 4pm and got charge $56? I don't think this is right. So please explain this to me

Souquiah Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim K. 
Clasificación:
5.0

El cliente no dejó un comentario.

La Shawn B. 
Clasificación:
5.0

Had good experience Tom Welch was very helpful and professional

LINDA J. 
Clasificación:
5.0

Owner was very nice .....

Jennifer B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey S. 
Clasificación:
5.0

El cliente no dejó un comentario.

randy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Caroline H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted O. 
Clasificación:
5.0

El cliente no dejó un comentario.

dave N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vanessa J. 
Clasificación:
5.0

Nothing! We used this location in the past, and it is always Excellent.

Diane N. 
Clasificación:
5.0

Quick service, helpful staff - keep up the good work!

Gary S. 
Clasificación:
3.0

i had no complaints, good service

Regina M. 
Clasificación:
5.0

Nothing. Great service.

Candace W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ted O. 
Clasificación:
5.0

The customer service was Excellent. Mr. Walsh is a great person. He explains everything well.

Catherine P. 
Clasificación:
5.0

Awesome service

Todd B. 
Clasificación:
5.0

Excelkent all around the board

natasha H. 
Clasificación:
5.0

Great Experience, Nice Owner. Quick and Stress Free

KATE C. 
Clasificación:
5.0

I chose this location because it was very convenient to my home and I had seen the truck I was interested in, on the property, as I would drive by during the day. When I went to pick up the truck I rented (a 10' box van) I was given a brand new, never been used one. A very pleasant surprise. The owner was very easy to work with and took very good care of me. I will use this location again.

David M. 
No se han enviado comentarios para esta ubicación.

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