Customer Reviews for Southern Storage Fayetteville
(U-Haul Neighborhood Dealer)

44 reviews

1551 Main Dr   Fayetteville, AR 72704

(479) 582-2792

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: Closed

Services at this Location:

Contact Us

(479) 582-2792

1551 Main Dr
Fayetteville, AR 72704

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–6 pm
  • Sat: 9 am–2 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

alexander Bernal 
Rating:
5.0

Customer did not leave a comment.

Carla Mitchell 
Rating:
3.0

My concerns do not relate to the location in general. My concerns relate to the PU through the app. We were given one scenario when we called and were assured how easy it would be to pu through the app. Day of PU took over two hours to remedy and it was an absolute nightmare. Never again will I rent from UHaul because of the issues.

Stephen Loyola 
Rating:
5.0

Eddie, the manager at southern storage was excellent. By far the best and easiest U-Haul experience I’ve had.

VICTOR CASTRO 
Rating:
5.0

Customer did not leave a comment.

Sara McCabe 
Rating:
1.0

Customer did not leave a comment.

Matthew Frassrand 
Rating:
5.0

GREAT customer service!

Rebekah Rose 
Rating:
5.0

Nothing. Check out and turn in was easy. Staff was wonderful, efficient and helpful. Reception area was spotless. I highly recommend this location!!

Linda Pullen 
Rating:
3.0

Customer did not leave a comment.

Roger Coots 
Rating:
5.0

Customer did not leave a comment.

Josh Dunham 
Rating:
5.0

Customer did not leave a comment.

Darrin Riley 
Rating:
5.0

Customer did not leave a comment.

Kimberly Erstine 
Rating:
5.0

Customer did not leave a comment.

William Corporon 
Rating:
5.0

Lower price! 😉

Aloma Nall 
Rating:
5.0

Customer did not leave a comment.

Todd Delahoussayie 
Rating:
5.0

Just a wanted to praise the staff for being so accommodating. I called last minute and they were able to have one ready in a little over an hour. The booking agent was super kind and helpful!

Sydney Scott 
Rating:
5.0

Customer did not leave a comment.

John Wisdom 
Rating:
2.0

What the gentleman told me on the phone was how I did things - and U-Haul charged me a total of an extra $60. Not cool.

Heather King 
Rating:
5.0

Quick and simple

BENJAMIN SLOCUM 
Rating:
5.0

Customer did not leave a comment.

Carla Ransier 
Rating:
5.0

Customer did not leave a comment.

Mary Hagler 
Rating:
5.0

Make cans and pickup trucks available! I would be back to rent one of those for sure. The worst part about U-Haul across the board is the lack of availability but then again that just might be an indicator of how hard the pandemic has hit the nation plus the fact that business is booming for U-Haul with everyone moving out of blue states to red states 😂

STEPHEN RIAL 
Rating:
4.0

Customer did not leave a comment.

SHAWN GONSALVES 
Rating:
5.0

Everything was in order and good condition no problems for me.

DOROTHY SALLEY 
Rating:
5.0

Easy set up for rental truck, friendly staff. Would highly recommend!

STEVEN THURMON 
Rating:
5.0

Customer did not leave a comment.

Gregory Flory 
Rating:
5.0

Customer did not leave a comment.

Zachary Corder 
Rating:
5.0

Customer did not leave a comment.

BRIAN BREEDING 
Rating:
5.0

Customer did not leave a comment.

Carl Kernodle 
Rating:
5.0

Eddy was very helpful, professional and friendly! Very nice location and staff!

Heidi Scher 
Rating:
5.0

Customer did not leave a comment.

Theresa Owens 
Rating:
5.0

Customer did not leave a comment.

DOMINIC KIMBLE 
Rating:
5.0

Nothing, the reservation staff on the phone was quick and easy to work with. The personnel at southern storage was fantastic. Highly recommend them.

DAVID ALDERSON 
Rating:
5.0

Customer did not leave a comment.

ROBERT CLEMENTS 
Rating:
4.0

Better instructions for rented equipment, I was not sure if it was safe to leave them in the truck Minimum of half a tank of gas for these trucks

GREGORY MACK 
Rating:
5.0

Customer did not leave a comment.

LAWRENCE BEARDEN 
Rating:
5.0

Customer did not leave a comment.

Jacob Waymack 
Rating:
4.0

One rep at a location sure handicaps the flow. Rep had to go fuel a truck which left no one to receive me. I called the number on the contract and waited on hold for 8 mins. He arrived with the truck and then did a great job handling the drop-off. It’s not his fault for having to wait, it’s the process!

dwayne morris 
Rating:
5.0

Customer did not leave a comment.

JEFFREY GOETZINGER 
Rating:
5.0

Customer did not leave a comment.

Tony Quinalty 
Rating:
5.0

I was told my rental would be ready at 1:30 at a different location but was contacted 20 minutes before my time to be told my rental was not going to be there. So I was upset about being given wrong information but was directed to this southern storage and they got everything taken care of.

Eric Redmon 
Rating:
5.0

The facility is new, well kept, and very inviting. Could use a Uhaul sign, though, as we couldn't see any trucks/trailers and there was no sign out front.

Caryl Beard 
Rating:
5.0

Be open on Sunday

Steven VanDyke 
Rating:
3.0

The reservation said we could drop of the trailer 24/7/365 but person on phone said after 10 am on Sunday and they were still closed (all day Sunday). At pick-up or on the phone, they did not explain the return trailer process via the email and web site.

Kristen Rinn 
No reviews have been submitted for this location.

Additional Services at this Location

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