Very polite and professional
Michael K.
Customer Reviews for Southern Star Auto Group LLC
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
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Everyone was very helpful and friendly, overall outstanding â¤ï¸
JANICE W.The 6'x12' box trailer was difficult as it didn't have a trailer Jack to help get on the truck hitch ball. Very difficult by myself ! Also had older style bolt/ nut hitch which wasn't very safe as it backed off 1/2 way during 300 mile trip but thank God I had a south Louisiana district mgr , Jody Mayeaux, noticed trailer wasn't towing properl and called to get my name and phone number through UHaul and alerted me to stop ! He was very courteous and helpful to properly secure hitch then asked me how was my rental experience which until this time wasn't the best ! Your Tylertown , Ms location didn't have my reservation unit there and I had to be relocated to the Kentwood location . Mr. Mayeaux also gave me a credit for troubles! He is a valuable employee for your company!!!!
elvin S.Very friendly and professional. No concerns. Right by the interstate so great location.
Charles S.Chcghvdxvhg
Bryan C.Make sure the inside is clean
Thomas M.No contact with location reps upon return.
Dustin M.Kathy in McComb was a huge help. She booked everything, did the reservations and did an excellent job.
david P.