It took the agent almost an hour to get the trailer rented to me. Could not get the computer to cooperate. He was a very nice guy, however. Then, once they had hooked up my 6 x 12 trailer, they did not have an adapter for the electrical hook up. He told me I would have to find an O'Reilly's auto parts and buy the 4 to 7 Adapter. This was 12 miles away, so I had to drive there in the rain With no tail lights. Turned out, the adapter cost me around $24! I didn't need one of these personally.., Additionally, I had paid for a dolly, but they didn't have a dolly. They did take it off my bill. So now I have this $24 adapter that I don't need. The trailer was fine, worked wellDAVID E.
Customer Reviews for Southern Rides Automotive
(Distribuidor de U-Haul del vecindario)
Manchester, TN 37355
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - vie.: 8:30 a. m. - 5 p. m.
- Sáb.: 8:30 a. m. - 3 p. m.
- Dom.: cerrado
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Expedite the refund of the deposit processBonnie M.
Communicate!! Your 800 number is a joke, cannot talk to live person. Wait time 59 minutes plus. We never got our truck!!! Did the on line check in---horrible, there in parking lot 1 hour, never received code for the lock box to get the key. Drove away with NO truck. Would never call or use U Haul again.Carmen W.
El cliente no dejó un comentario.Thomas L.
Drop off Saturday before noon. No one was there to accept drip off.Lowrie W.
The truck blew HEAT at our feet the whole ride even when the AC was on. It was horrible.DAVID R.
I had this filled out....but your system kicked me off again. Pickup sight was great...the system and actual getting of a reserved prepaid rental was a fiasco. Amber at Southern 10 stars, Jasmine at Uhaul 10 stars, Uhaul system 1Christina W.