Customer Reviews for Southern Ohio Antique Mall LLC
(U-Haul Neighborhood Dealer)

226 reviews

1499 SR 522   Wheelersburg, OH 45694

(740) 370-0965

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed
  • 1/1/2022: Closed

Services at this Location:

Contact Us

(740) 370-0965

1499 SR 522
Wheelersburg, OH 45694

Services at this Location:

Location Hours

  • Mon-Fri: 8:30 am - 6 pm
  • Sat: 8:30 am - 4 pm
  • Sun: Closed
Special Operating Hours
  • 12/25/2021: Closed
  • 1/1/2022: Closed
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
3.0

Truck was not cleaned…asked someone to sweep it out while I signed paperwork…interior of truck had not been cleaned for some time…gentleman completing registration was not nice

Teresa R. 
Rating:
5.0

Customer did not leave a comment.

Jason B. 
Rating:
3.0

Third drop off here, went well.

Herschel T. 
Rating:
2.0

Customer did not leave a comment.

Kymbria W. 
Rating:
3.0

Customer did not leave a comment.

Ryan I. 
Rating:
4.0

Customer did not leave a comment.

BRITTON A. 
Rating:
3.0

Please check the equipment before you rent it. I had to fix the tongue of the trailer before I used it.

Robert Z. 
Rating:
3.0

Customer did not leave a comment.

HERSCHEL T. 
Rating:
5.0

It was great because I was able to drop off before they opened and it was nice having that convenience

ROBERTO D. 
Rating:
5.0

Customer did not leave a comment.

Robert O. 
Rating:
5.0

I was disappointed with how rough the 26' truck rode down the highway. I had no idea it would be this bad. At times the inside of the cab would be violently shaking.

William G. 
Rating:
5.0

Customer did not leave a comment.

Nicholas L. 
Rating:
3.0

The Unit had so many X X X all over it you could never see every defect at pick up to be sure they were marked. At my first gas stop I saw hail damage on engine hood that was not marked, It was not me, I return items better than I get them. I did have a good first experience.

Herschel T. 
Rating:
5.0

Customer did not leave a comment.

Ryan B. 
Rating:
5.0

Everything was good.

DONNA S. 
Rating:
5.0

Customer did not leave a comment.

John T. 
Rating:
3.0

better deal on the mileage .99 was offered some free miles at other locations

ROY F. 
Rating:
5.0

So say to return , out in a minute . AWESOME 😎

James L. 
Rating:
5.0

Customer did not leave a comment.

Tracey B. 
Rating:
5.0

Customer did not leave a comment.

Erica S. 
Rating:
5.0

Customer did not leave a comment.

Isaac S. 
Rating:
5.0

Have rented a U-Haul from here several times. Always had great transactions. Ask for Danny, he'll do you right.

Carl T. 
Rating:
2.0

If they didn't try to add an extra 100 miles onto your trip. Couldn't check back in the truck because the uhaul website was down and customer service hotline was also down.

Kevin A. 
Rating:
4.0

I locked the truck & put the keys in the lock box before completing the on-line check out. I would have liked to upload pictures directly from my smart phone that I took before I began check-out, instead of only being able to take on the spot pictures while completing the check out process. I also was sent out to the truck to inspect a damaged truck without the curtesy of disclosure of the problem spots. It felt like a set up, to have to point out damages, even after I purchased the damage insurance coverage for my rental.

Michelle S. 
Rating:
4.0

Customer did not leave a comment.

Vickie C. 
Rating:
2.0

Customer did not leave a comment.

Laura L. 
Rating:
5.0

Customer did not leave a comment.

Patty E. 
Rating:
5.0

Customer did not leave a comment.

Zacharie H. 
Rating:
5.0

The only thing is was didn't want to kick in gears when I had it in drive. It was like it was in lst or 2nd. Eventually it kick into gear.

Sharon B. 
Rating:
5.0

2nd time in a month I used this service it went smoothly on both ends of the trip !! Will use it one more time to move the rest of our things.

Justin J. 
Rating:
5.0

The uhaul experience with the group of people was very professional. I would recommend this location to others who are looking to move.

Cindy P. 
Rating:
5.0

Customer did not leave a comment.

John B. 
Rating:
5.0

Customer did not leave a comment.

R and M. 
Rating:
5.0

Customer did not leave a comment.

JESSE J. 
Rating:
3.0

Customer did not leave a comment.

Daniel B. 
Rating:
4.0

Customer did not leave a comment.

gary J. 
Rating:
5.0

Customer did not leave a comment.

JAMES K. 
Rating:
5.0

I couldn't recommend anymore then what they're doing over there. Mr. Gleim and his team are doing a phenomenal job. Definitely made my move easier with them.

KYLE G. 
Rating:
1.0

Extremely rude man at customer service.

Dareth M. 
Rating:
5.0

Customer did not leave a comment.

Mark H. 
Rating:
3.0

Customer did not leave a comment.

cyril C. 
Rating:
5.0

Nothing I know of I have used other place and other u-haul stores and this one was by far the BEST I have used very friendly people and very help full. Thanks!!!!

Jeff M. 
Rating:
5.0

Customer did not leave a comment.

LYNN R. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

Customer did not leave a comment.

Cameron S. 
Rating:
5.0

Excellent and seamless experience

Benjamin W. 
Rating:
5.0

Customer did not leave a comment.

Bobby S. 
Rating:
5.0

Customer did not leave a comment.

Thomas J. 
Rating:
5.0

Customer did not leave a comment.

David G. 
Rating:
5.0

Customer did not leave a comment.

Thomas K. 
Rating:
5.0

Customer did not leave a comment.

Matthew D. 
Rating:
5.0

I dropped it off at the wrong U-Haul location but they were sweet enough to find the right location for me and drop it off thank you all for all you've done for me I would definitely recommend you to all my friends

Wanda M. 
Rating:
4.0

fix your web site, answer emails

stephen F. 
Rating:
3.0

Customer did not leave a comment.

Dave B. 
Rating:
5.0

I dropped off after hours. I appreciate the helpful video on the website to explain exactly how where to leave the truck, take the photos necessary, and put the key in the drop box.

Faith S. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
3.0

I disconnected the trailer myself, no one looked at it or asked me anything. No one came out of the building, I had to go in to find them and tell them I was leaving it and they said sure, go ahead.

stephen F. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

Customer did not leave a comment.

Jerald R. 
Rating:
5.0

Very helpful with making sure that I was ready to go . great people .

ROGER W. 
Rating:
5.0

Customer did not leave a comment.

Alllen F. 
Rating:
5.0

Owner of site took care of us. Excellent service and customer support.

Rick S. 
Rating:
5.0

Customer did not leave a comment.

RANDY B. 
Rating:
5.0

Customer did not leave a comment.

seth M. 
Rating:
5.0

I don't have a smart device so it would be nice to have the option return truck button right on your acct from your computer too. As far as the rental process at this location? It was A+

Rhonda E. 
Rating:
5.0

Customer did not leave a comment.

Pauline H. 
Rating:
5.0

Customer did not leave a comment.

Justin N. 
Rating:
5.0

Customer did not leave a comment.

Wayne E. 
Rating:
5.0

Customer did not leave a comment.

Donald G. 
Rating:
5.0

Customer did not leave a comment.

Robert S. 
Rating:
5.0

Customer did not leave a comment.

Samuel G. 
Rating:
5.0

Friendly staff and quality service.

Christopher J. 
Rating:
4.0

Customer did not leave a comment.

james E. 
Rating:
5.0

Customer did not leave a comment.

Andrew L. 
Rating:
5.0

Customer did not leave a comment.

Jacob M. 
Rating:
5.0

Customer did not leave a comment.

Joetta R. 
Rating:
5.0

Customer did not leave a comment.

Roger L. 
Rating:
5.0

Customer did not leave a comment.

matthew W. 
Rating:
5.0

Customer did not leave a comment.

Amy M. 
Rating:
5.0

Customer did not leave a comment.

PATTY W. 
Rating:
5.0

Customer did not leave a comment.

Steve C. 
Rating:
5.0

Customer service was great!

Samantha B. 
Rating:
5.0

Customer did not leave a comment.

Charles P. 
Rating:
5.0

Customer did not leave a comment.

Roger I. 
Rating:
5.0

Customer did not leave a comment.

Daisy G. 
Rating:
5.0

Customer did not leave a comment.

George S. 
Rating:
5.0

The check engine light was on the whole time.....when we told the store they told us if we broke down to call the 800 number.....that is going to be a big inconvenience if it breaks down on someone.....other than that , everything else was fine.

michael W. 
Rating:
5.0

Picked up a small open trailer to haul a mower . I used the online registration to speed up the process which worked out great. Salesman was awesome and helped me get on my way. Used the trailer with no issues at all with the ramp included. Moving soon and will definitely be renting again from them.

Martin C. 
Rating:
5.0

Customer service was second to none right people

sam S. 
Rating:
5.0

Great job! Spoke to Danny!

john G. 
Rating:
5.0

Customer did not leave a comment.

Arturo M. 
Rating:
5.0

Everything was great just the way it is Thank You

ROGER D. E. 
Rating:
4.0

Customer did not leave a comment.

jeffrey M. 
Rating:
5.0

Customer did not leave a comment.

Danny G. 
Rating:
2.0

Have the truck I actually rented on the lot & ready when I'm supposed to be picking it up! I had to go between 2 places because it said I was supposed to pick it up at one place but they changed it to the other place without telling me. I actually had no contact to me whatsoever. Someone was supposed to call me the day before & they didn't.

Leslie M. 
Rating:
3.0

I have been charged twice for this rental. I rented this truck almost a mouth ago and they are just now running the card for addition gas charges which was added to the first charge.

Jessica H. 
Rating:
5.0

Customer did not leave a comment.

Zack H. 
Rating:
5.0

Customer did not leave a comment.

Julie M. 
Rating:
5.0

I was forced to go to a location 30 miles from where i needed to pick up the truck. The woman who called me with this information (FROM THE CALL CENTER, NOT FROM THIS LOCATION) was very rude and basically said i could take what was offered or piss off. The man at this location was very helpful.

Gilbert H. 
Rating:
5.0

The location was closed on the day I dropped it off

Elizabeth B. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top