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The uhaul experience with the group of people was very professional. I would recommend this location to others who are looking to move.
I couldn't recommend anymore then what they're doing over there. Mr. Gleim and his team are doing a phenomenal job. Definitely made my move easier with them.
Extremely rude man at customer service.
Nothing I know of I have used other place and other u-haul stores and this one was by far the BEST I have used very friendly people and very help full. Thanks!!!!
Excellent and seamless experience
I dropped it off at the wrong U-Haul location but they were sweet enough to find the right location for me and drop it off thank you all for all you've done for me I would definitely recommend you to all my friends
fix your web site, answer emails
I dropped off after hours. I appreciate the helpful video on the website to explain exactly how where to leave the truck, take the photos necessary, and put the key in the drop box.
I disconnected the trailer myself, no one looked at it or asked me anything. No one came out of the building, I had to go in to find them and tell them I was leaving it and they said sure, go ahead.
Very helpful with making sure that I was ready to go . great people .
Owner of site took care of us. Excellent service and customer support.
I don't have a smart device so it would be nice to have the option return truck button right on your acct from your computer too. As far as the rental process at this location? It was A+
Friendly staff and quality service.
Customer service was great!
The check engine light was on the whole time.....when we told the store they told us if we broke down to call the 800 number.....that is going to be a big inconvenience if it breaks down on someone.....other than that , everything else was fine.
Picked up a small open trailer to haul a mower . I used the online registration to speed up the process which worked out great. Salesman was awesome and helped me get on my way. Used the trailer with no issues at all with the ramp included. Moving soon and will definitely be renting again from them.
Customer service was second to none right people
Great job! Spoke to Danny!
Everything was great just the way it is Thank You
Have the truck I actually rented on the lot & ready when I'm supposed to be picking it up! I had to go between 2 places because it said I was supposed to pick it up at one place but they changed it to the other place without telling me. I actually had no contact to me whatsoever. Someone was supposed to call me the day before & they didn't.
I have been charged twice for this rental. I rented this truck almost a mouth ago and they are just now running the card for addition gas charges which was added to the first charge.
I was forced to go to a location 30 miles from where i needed to pick up the truck. The woman who called me with this information (FROM THE CALL CENTER, NOT FROM THIS LOCATION) was very rude and basically said i could take what was offered or piss off. The man at this location was very helpful.
The location was closed on the day I dropped it off
very professional and friendly
When a person makes reservations on trailer, the trailer should be at facility where reservation was made. Had to go to 3 locations before trailer was found.
Need more help. We stood in line for 30 minutes.
Have your phone customer service reps "on the same page as to what your protocols are.
The pickup location was great. The owner was just as good.
Gleim U-Haul Rentals were professional, good clean equipment. They did a great job.
Great staff great truck. A+
